Technical Support Engineer

Job Objective

Seeks to pursue a challenging career where in it is possible to take an early responsibility and contribute meaningfully to the organization as well as to the development of the self.

Professional Profile

More than 09 Years of experience in the areas of :-

Servicing, Major Overhauling, Trouble Shooting & Failure Analysis of Heavy Commercial Vehicles(MINING).Having knowledge of, Maintenance Planning & Parts Inventory Control system

Having knowledge of Warranty Process & Claim

Providing Technical Support with AMC and give guidance or Training for various Technical matters to Customers & In house Technician & Mechanic.

Satisfied Customer Care, Team Leadership quality.

Customer Complaint Tracking, Analysis, Planning & Improvement

Competitor Market Analysis.

Having Knowledge of MS Office, MS Word, Power Point.

Career Highlight

Currently associated with

SCANIA COMMERCIAL VEHICLES INDIA PVT LTD. (As a Senior Associate Technical From September 2012 to Till Now )

Job Profile :-

From July 2014 to Till date posted at Dhanbad, Jharkhand for handling BCCL MARC PROJECT & Breakdown service of anywhere in India.

August 2013 to Jun 2014,Posted at Rairangpur,Odisha for Handling DIBYAJOYTI MINING INFRA AND OSL,TALCHER,ODISHA.

From October 2012 to August 2013,Posted at Singrauli, Madhya Pradesh for Handling SADBHAB ENGG,NCC PVT LTD AND GS ATWAL.

Job Responsibility : -

Ensure minimum Breakdown Hours of those m/c’s. Performing all type of Maintenance. Such as Periodic Maintenance., Scheduled Maintenance. at particular time as per Scania Norms. Responsible for Aggregate Overhauling at Work shop and warranty process .Maintain a good relationship with customer.

Previously associated with :

VE COMMERCIALVEHICLES LTD. BHUBANESWAR,ODISHA

(As a Service Technician from 10th September 2009 to October 2012).

Job Profile : -

Responsible for co-ordinate with customer maintenance and technical related issues

Hands on job of Service, repair and maintenance of Volvo trucks and tipper (FM-7, FH-12, FM-9, FM-12, and FM-400 FM-520).

Established and grew 12 different Tipper site with customer & fleet manager orientation towards the products, Mechanics & Drivers training on the vehicle, Technical support, Parts planning on tipper site.

IMPETUS ENGINEERING PVT.LTD (August 2008 TO September 2009)

Commissioning & Service and Maintenance contact of Diesel Generator Set(Kriloskar,Cummins).

Bagged Trainings Program

Attended BASIC ELECTRICAL TRAINING from VOLVO EICHER COMMERCIAL VEHICLES LTD.

SITE MANAGEMENT Training of VOLVO EICHER COMMERCIAL VEHICLES LTD.

Attended BRAKE SYSTEM, PNEUMATIC SYSTEM, STEERING SYSTEM and V CADS PRO from VOLVO EICHER COMMERCIAL VEHILES LTD.

Attend ELECTRIICAL LEVEL-3 and SDP3 training from SCANIA COMMERCIAL VEHICLES PVT LTD.

Attend ENGINE LEVEL-3 Training from SCANIA COMMERCIAL VEHICLES PVT LTD, at Bangalore.

Attend FUEL LEVEL-3 Training from SCANIA COMMERCIAL VEHICLES PVT LTD, at Bangalore.

Attend TRANSMISSION LEVEL-3 Training from SCANIA COMMERCIAL VEHICLES PVT LTD, at Bangalore.

Achievements:

2nd runner champion in Transmission Level-3 Quiz Contest.

Technical Credentials

ITI(NCVT) in AUTOMOBILE from the HOWRAH HOMES( W.B.S.C.V.T ) at HOWRAH in the year of 2008.

Percentage of Marks-75%

Academic Credentials

Secondary School Leaving Certificate Madhyamik (W.B.B.S.E)From the board of West Bengal in the year of 2003.

Percentage of Marks-63%

Higher Secondary from the Board of West Bengal (W.B.C.H.S.E)in the year 2005.

Percentage of Marks-56.3%

Personal Dossier

Date of Birth : 2ND April 1986

Father’s Name : Sri Kansari Guria

Marital Status : Married

Nationality : Indian

Religion : Hindu

Address : Akandabari, Nandigram, Purba Medinipur, West Bengal.721650.

Linguistic Abilities : Bengali,Hindi,English & Odia.

I here by solemnly declare that all statements made in above are true and correct to the best of my knowledge and belief.

Place : Kolkata.

Date :06/10/2017. SUHRID GURIA.

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