Service Sales
Resume:
Mobile Number: (092*-***-****
Email Address: *****************@*****.***
Home Address: #* ******* ******, ****** ******* Subd., Project 8, Quezon City
Marc Andre F. Almario
OBJECTIVE To further my professional career with a Managerial position in a world class company where my innovative and technical skills can be utilized and maximized to the fullest.
WORK EXPERIENCES
ASSISTANT VICE PRESIDENT OF SALES July 2017 – to present
BLISAM TRADING TRADING CORP.
Bonifacio Global City
Manage sales staff and report productivity to the Vice president.
Execute and manage new projects.
Assisting in development of new company policies and procedures.
Responsible in training new sales staffs and orienting them.
Responsible in research and development of new products for selling.
AFTER-SALES MANAGER October 2016 – June 2017
BYD Philippines (Solar Transportation and Automotive Resources)
Shaw Boulevard Mandaluyong City
Responsible for the continues growth of the brand here in the Philippines.
Responsible for business development of the company.
Responsible for the warranty processing and technical report of BYD Philippines.
Responsible for technical and non-technical trainings for all BYD personnel.
Responsible for the Parts Department of BYD Philippines.
Responsible for all After sales concern of BYD Philippines.
Responsible for finding suitable partners, and possible opportunity of the brand.
Responsible for technical update and info by directly contacting China.
Responsible for the continues communication of BYD Philippines to BYD China
Responsible for the equipment purchasing and materials purchasing for BYD Philippines
SENIOR SERVICE ADVISER August 2007 – October 2016
Cats Motors, Inc. (Mercedes-Benz)
Bonifacio Global City, Taguig
Responsible for the after sales service of Mercedes-Benz vehicles.
Responsible for the estimation and the monitoring of vehicles at Service and Body repair Department.
Performs initial diagnosis of vehicles before they are brought to the work shop.
In charge of the pre-delivery – inspection of all brand new units and all after-service vehicles.
Responsible for vehicle acceptance, giving cost estimates, clarifying payment methods, and handing-over of units to customers.
OIC if the Service Manager is on leave and Absent
SERVICE ADVISER November 2006 – August 2007
PGA Cars, Inc. (Audi)
EDSA, Mandaluyong City
Responsible for the after-sales service of Audi, Sert, Volkswagen, and Skoda.
Responsible for the estimation and the monitoring of vehicles at Service and Body repair Department.
Performed initial diagnosis of vehicles before they are brought to the work shop.
In charge of the pre-delivery – inspection of all brand new units and all after-service vehicles.
Responsible for vehicle acceptance, giving cost estimates, clarifying payment methods, and handing-over of units to customers.
SERVICE ADVISER July 2006 – November 2006
Nissan North EDSA
Balintawak, Quezon City
Determined the needed and required service in the automobiles brought in at Nissan Service Area and likewise recommended further preventive services or solutions regarding the said vehicles.
In charge of the maintenance of the good quality of work by the service team.
MARKETING SERVICE OFFICER July 2005 – February 2006
Moldex Group of Companies
West Avenue, Quezon City
Handled promotions and marketing exhibits to promote the various products of the company.
AWARDS RECEIVED
2009 and 2010 and 2015 Cats Motors, Inc. (Mercedes-Benz)
Service Advisor of the Year
SEMINARS AND TRAININGS ATTENDED
2013 Handling Complaints by: Guthrie-Jensen Consultants, Inc.
Telephone Excellence by: Guthrie-Jensen Consultants, Inc.
Sales Excellence by: Guthrie-Jensen Consultants, Inc.
Proactive Customer Service by: Guthrie-Jensen Consultants, Inc.
Service Attitude by: Guthrie-Jensen Consultants, Inc.
Quality Assurance Seminar by: CATS Motors, Inc.
Problem Solving by: CATS Motors, Inc.
2008 Body and Paint Training Seminar by: Daimler Chrysler
2007 Service Adviser Certification Training by: Mercedes-Benz
ERIC, WIS, and EPC Training Program by: Mercedes-Benz
Audi Technical Training Program by: Audi, Volkswagen, Sert, and Skoda
Audi Service Clinic Training by: Audi Germany
ELSA WIN Program Training by: Audi Service Department
2003 – 2004 3rd & 4th Mechanical Engineering Summit
Mapua Institute of Technology – Intramuros, Manila
2003 Seminar on Car/Automobile Production and Repair by: Hino Transit, and Suzuki Cars
Public Speaking Seminar by: Saint Paul Quezon City
Seminar on Coca-Cola Bottles Plant Operation
2002 Introduction of Solid Works Software
Mapua Institute of Technology – Intramuros, Manila
EDUCATIONAL ATTAINMENT
1999 – 2004 MAPUA INSTITUTE OF TECHNOLOGY (BS Mechanical Engineering)
Intramuros, Manila
1995 – 1999 SAINT JAMES COLLEGE (High School)
Tandang Sora, Quezon City
PERSONAL SKILLS
Above average interpersonal and communication skills
Good command in both Filipino and English language
Computer literate (MS Word, MS Excel, MS PowerPoint, Adobe)
Knowledgeable in AutoCAD, Electronic mapping
Licensed driver
Knowledgeable in machine shop equipments and its functions
PERSONAL DATA
Date of Birth: September 1, 1982 Religion: Catholic
Citizenship: Filipino Status: Single
REFERENCE To be furnished upon request.
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