Customer Service Assistant

Profile A highly motivated individual who’s willing to learn and possess an outstanding initiative.

Looking for a full time job in in the media and production industry where I can develop my knowledge and skills to the maximum in order to contribute to the operational goals of the company and obtain professional and personal growth. Experience Production Assistant for Vive Tu Nite live show at Astra Studios; San Juan Puerto Rico – Feb. 2017 - Oct. 2017

Assists show producer in coordinating all logistics for a live show. Responsibilities include research guests social media profiles, contact information and pictures, help create interview questions for guests depending on the topic to be discussed, handing out run-downs and scripts, greeting guests and orient them as well as managing the release signature process. Assist in organizing the show set, and help run the floor during filming process. Assistant, Axis Studios; Guaynabo, Puerto Rico – Jan. 2017 - Aug. 2017 Assisted in working on Post-Production for various national accounts advertisements. Helped select the appropriate music and sound effects for commercials. Recorded voiceovers for commercials, created demos for announcers, and assisted in dubbing a movie from Spanish to English. Clients include: Shell, Advil, Dos Caminos movie, T-Mobile. Head Waiter and Trainer at BRIO tuscan grille, San Juan, Puerto Rico; Nov. 2015 - Jan. 2017 Offer a high class Customer service, Closed Restaurant, Took orders from tables as well as give training to new team members.

Education Liceo de Arte y Tecnologia; Hato Rey, Puerto Rico – Associate Degree in Audio Engineering; 2016

Skills Excellent customer service skills, excellent interpersonal skills, fully bilingual (Spanish/ English), good at managing Pro Tools, fast learner, good at working in a fast paced environment.

References Francisco Zamora, President and Owner of Astra Studios, 787-***-**** Wilfredo “Willie" Elias, Director of audio post/Senior Engineer/ sound designer for TrailBlazer Studios, 919-***-****

Frey Fernandez, President and owner of Axis Studios, 787-***-**** Luis Paoli 1010 SW 189th Terrace

Pembroke Pines, FL 33029

T 787-***-****

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