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Olushola P.Okiei,

*** ****** ***, *********, *** Jersey 07111. Ph. 314-***-****, Email: sholaokiei @gmail.com TELE-COMMUNICATIONS ITIL PROJECT MANAGER SYSTEMS & NETWORK ENGINEERING

Experienced project manager offering years of success

Leading all phases of diverse technology projects; Linux, Microsoft Windows, Cisco, Asterisk, VoIP, Information Technology, IT Infrastructure Library (years of Practical computer Engineering and Networking experience.

Business strategist; plan and manage multiphase projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Proficient in ITIL and Project Management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Strong Network ability, includes Linux/Microsoft windows environment

Demonstrate ability to work independently and as a positive team member

Strong insight and aptitude for anticipating, identifying and solving problem

Hands-on manager/Engineer increasing productivity and organizational effectiveness

Proven ability to work efficiently under pressure and meet deadline

Positive leader and Motivator,

Strong sense of Customer relationship

Skills Summary

Strong project planning and documentation

Strong organizational and sales skills

Ability to communicate clearly & concisely,

Exceptional work ethic

Management and Marketing skills

Project manager Skills

Asterisk technician

Computer Technician

Network Design & Administrator Wired,

Wireless, LAN & WAN

FreePBX Professional Administrator,

TrixBox Administrator.

Microsoft windows administrator.(Win

7,Win 8 andWin 10,

Linux administrator (Fedora, Redhat &

CentOS.

SIP Administrator

Web design- HTML, WordPress. Joomla &

Prestashop.

Search engine Optimizations

Cisco Infrastructure

Open Source Software

Voice Over Internet Protocol

2 P a g e

Career Progression

WORK EXPERINCE.

Allgent Communications LLC

Position: Senior Voice Engineer 2013 - 2016

Provide configuration and service administration solutions to the VoIP sector. Delivering on-site engineering support and handled specialized IP telephony equipment. Design and monitored implementations voice infrastructure in accordance with customer expectations. Hands-on with VOIP and telecom equipment, standards and technologies. Design and deploy wide range of VoIP services and applications. Managing multiple diverse projects on deployment Call centers, VoiP, (cisco, asterisks Avaya,) M o n i t o r i n g t h e Configuration of Call Manager features in Cisco Unified Call Manager Ability to setup VOIP and Data at fresh locations from start. Thorough knowledge of voice and data communication equipment and management in VoIP environment.

Configuring, supporting, trouble shooting, debugging IP Telephony networks. Implementation, Configuration, Maintenance and Administration of call center, Contact Centre and Unified Communication Solutions (Cisco, Asterisk, FreePBX, Trixbox and Avaya) Configuring, installation and troubleshooting open source and proprietary class 4 and class 5 soft switch (A@Billing)

Sinebhongo Technologies

Position: Lead Engineer 2006 -2013

• Support and maintain Asterisk PBX systems and Trixbox based phone systems, Asterisk Manager Interface (AMI), Asterisk Gateway Interface (AGI), System Monitoring and Logging

• Ensure that Asterisk/Trixbox system is setup properly and reliably operate with existing Communications system. Interactive Voice Response, Relational Database Integration

• Provide Helpdesk support for computers, printers, telephones, and peripherals.

• Manage IT requests workflow

• Administer telephone system including phone / voicemail / fax adds, moves, and changes.

• Installation and maintenance of Cisco unified call manger /contact manager including creation of new user accounts and user groups.

• Perform software and hardware installation on windows 7, 8 and 10 including Maintenance, and upgrades.

• Installation, modification and repair of voice, data and video communications equipment

• monitor products, program and/or service from initiation through delivery, interfacing with customer on program and technical matters.

• Responsible for complex requirement by customers from simple to complex delivery of services or custom products to customers. (5-200 seat call centers)

• One of my major responsibilities typically include identifying customer requirements, dealing with dis- satisfied, customer developing a plan for product/service delivery, identifying and recruiting appropriate resources, 3 P a g e

assigning individual responsibilities, developing strategy on the quickest method work is to be done.

• Schedules to ensure timely completion and final delivery of a solution to meet customer requirements.

• Computer Networking, installation, wiring and trouble shooting. Computer Networking, installation, wiring and wireless, wide area Network. Installation of new equipment and delivery lecture on management and maintenance procedure after installation.

• In-depth knowledge of SEO, Website development, (Word Press, Joomla) Links Marketing and Computer, 2004 – 2006

Position: Technical support

• Initiation sales and product procurements.

• Technical sales support on customer premises

• Sales of Printer

• Remote support on Microsoft windows environment

• email, outlook, office support

• Technical sales support on customer premises

• Training customer of new products software

• Follow up installation and delivery of new products EDUCATION & CERTIFICATIONS

• Ph.D Divinity (Emphasis on Leadership and Administration)

• Masters of Art Theology & Religious Studies.

• Bachelors of Arts – Philosophy.

• Diploma in Law.

• Higher school Certificate,

OTHER CERTIFICATIONS

Cisco Certify Network Associate (CCNA)

Cisco Certify Network Associate-Voice (CCNA-Voice) Cisco Certify Design Associate (CCDA)

Cisco Certify Voice Professional (CCVP)

Cisco Network Service Architectures

Cisco Certified Internetwork Expert Voice - (CCIE-Voice Written) Cisco Certify IP Telephony Design Specialist.

Cisco Lifecycle Services for Advanced Unified Communications Certified Unified Communications Professional

Certified SIP Trucking Professional

Information Technology Infrastructure Library (ITIL) Certified Comptia Project+

IP/PBX Certification 1 &2: TMC University .Los Angeles-California 4 P a g e

Certified Trixbox administrator

Certified VSAT Installer.

Certified HughesNet Installer.

Attempted the Project Management professional (PMP) Exam August 2017 Member Project management Institute (New York, New Jersey & Missouri Chapter)

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