Office Medical

ZUMILKA A LVAREZ OFFICE M ANAGER & A DMINISTRATIVE S PECIALIST

********@*****.*** 929-***-**** 86-02 P ark L ane S outh, A pt. 3 B4 W oodhaven, N Y 1 1421

* **.***.**** * dedicated, detail-oriented Office Manager offering 12 years of experience handling a wide range of administrative, and support tasks. Excelling at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, and customer satisfaction. Skilled at team building with the proven ability to work with different personality s tyles. A dvanced c omputer s kills i n M S O ffice S uite, Q uickbooks, a nd o ther a pplications/systems. Key S kills

Office M anagement Spreadsheet & D atabase C reation Accounts P ayable/Receivable

Record M anagement Report & D ocument P reparation Promotional S kills

Budget M anagement

Calendar M anagement

Teambuilding & S upervision

Staff D evelopment & T raining

Communication S kills

Bi-lingual: E nglish & S panish

WORK E XPERIENCE

ALLIANCE L OCK ‘ N’ D OOR S outh O zone P ark, N Y 2 012 - C urrent OFFICE M ANAGER

Provided support overseeing all office activities. Served as the contact for clients calling to retain services. Additionally, provided f ree c lient c onsultations. O ffering a c omprehensive s ervice p lan t o m eet t hose n ecessities.

● Answered m ulti-phone l ines, p rioritizing c ustomer r equests.

● Created d etailed i nvoices, a nd m aintained f inancial r ecords f or t he c ompany.

● Assisted w ith c ustomer e stimates a nd o n-site a pprovals. SMART S OURCE S unnyside, N Y 2 010 - 2 011 ADMINISTRATIVE A SSISTANT

Offered excellent administrative support in a variety of aspects including: drafting documents, data entry, answering the phone a nd r outing c alls t o t he a ppropriate t eam m ember.

● Provided key assistance in the shipping and distribution of items to clients, tracking orders and ensuring items were delivered s afely.

● Coordinated and planned corporate functions, securing locations, inviting guests and engaging in contract negotiations w ith v arious v endors.

● Efficiently managed the calendar on behalf of several senior staff members, prioritizing meetings and optimizing the day t o m aximize r esources.

Austin M edical A ssociates P C F orest H ills, N Y 2 002 - 2 009 MEDICAL O FFICE M ANAGER

Effectively managed medical practice of 5 physicians, oversaw daily scheduling and booking. Supervised a team of 11 staff m embers. A ssisted w ith m edical p rocedures a s n eeded.

● Overseen f inances i ncluding c ash f low, c harge e ntry, c opayments, a nd a ccounts p ayable.

● Checked p atients i n a nd o ut, p repared f iles, a nswered p hones, s cheduled a ppointments a nd m edical r ecords.

● Verified insurance coverage, received authorizations for medical procedures, called in prescriptions, and acted as personal s ecretary f or 2 p hysicians.

● T rained a nd h ired p ersonnel.

● Ensured t he p ractice m et c urrent m edical l aws, r egulations a nd e thics.

● Lead t he t eam o n c onverting o ffice f rom m edical f iles t o e lectronic m edical r ecords ( EMR). EDUCATION

Associate o f A rts

PLAZA C OLLEGE J ackson H eights, N Y 2 008

Contact this candidate