Medical Records Technician, Customer Service

Sandra Padilla

Medical Record Specialist

Hartford, CT 06106

******.*********@*****.*** - 860-***-****

Reliable and dedicated individual with outstanding organization and time management skills allowing me to handle many projects simultaneously. Self starter with high ethical standards and personal integrity. WORK EXPERIENCE

Medical Records Specialist

Partners Pharmacy - East Windsor, CT - August 2015 to Present Monthly reports to all Connecticut facilities on the 1st of each month. Send Patient census to each facility on the 1st of the month. As each census is sent back to us I check them in and complete any corrections that need to be made. Send out pick up slips to facilities for the yellow edits on the 1st of each month. Box up both Connecticut and Massachusetts previous month's yellow edits during the first week of each month

(for storage).

Work on daily queues (daily orders and new admits/re-admits) When the yellow edits arrive, begin to edit while keeping up with daily orders and new admits/re-admits. Complete all printing of each facility in timely manner. Printing starts on the 15th of each month. Medical Record Supervisor

Chelsea Place Care Center - Hartford, CT - 2008 to December 2014 Maintaining confidential patient files. Process medical record request from doctors, lawyers.

• Submitting and processing referral letters.

• Pulling and preparing charts for upcoming clinical sessions to ensure smooth and efficient patient flow.

• Supervise and assist when necessary the unit secretaries with the booking of resident physical appointments, filing paper work in charts and with any overflow pertaining to residents.

• Responsible for filling out turning schedule, intake and out take forms, and inserting them into CNA books.

• Inserting, removing and filing Medication, Treatment Kardex's and CNA monthly flow sheets and CNA books.

• Responsible for providing residents with name and door tags.

• Filling out Laboratory Records for the month and inserting them in lab book.

• Logging Resident's Weights and Vital Signs in resident weight book.

• Updating unit resident rosters and BM and Diet forms in Microsoft Office programs, as well as typing memos as needed.

• Replacing updated Face Sheets in resident's charts.

• Making copies of all forms used on units and replacing draws on a weekly basis.

• Process daily mail and submit supply orders. Assist with front desk responsibilities.

• Process and archive confidential documents/ files for outside facility storage. Residential Instructor

CRI - Southington, CT - December 2013 to July 2014 Responsibilities

Take care of 6 clients with daily task.

Customer Services Representative

Avis Car Rental - Windsor Locks, CT - January 2006 to June 2007 Provide a high level of customer service by assisting customers and assessing their rental needs in person

• Meet and greet customers in a friendly and timely manner

• Provide directions and general assistance

• Assist to assess condition of rental upon return

• Process returns, check-ins and exit kiosk transactions Substitute Teacher Aide Assistant

Women's League Day Care - Hartford, CT - October 2000 to 2001 Responsibilities

• Comprehensive knowledge of early childhood learning principles and concepts

• Proficient in the selection and use of age-appropriate games and toys

• Ability to lift and carry children up to approximately 50 pounds

• Scheduled daily activities designed to encourage social and emotional growth.

• Assisted with toileting, cleaning up after eating and changing diapers.

• Served nutritious snacks to the children and adhered to any dietary restrictions.

• Provided care specific to infants, toddlers and preschoolers at the center.

• Used positive phrasing and communicated with the children on their level.

• Ensured that children were supervised at all times.

• Provided feedback to parents and responded to inquires. Skills Used

Dedicated Infant Toddler Teacher committed to providing a safe, nurturing and loving environment for young children where independence is encouraged and self-concepts are enhanced. Adept at identifying the individual needs of each child. Specialize in tracking progress, celebrating achievements and respecting individuality.

EDUCATION

Nursing Assistants

Capital Community College - Hartford, CT

2013

High School Diploma

Adult Education - Hartford, CT

2012

SKILLS

Bilingual. Microsoft Excel and Word. Adult and child CPR/First Aid. Phisical/Psychological Management Training.

ADDITIONAL INFORMATION

Strong ability to prioritize workload according to volume, urgency ect. Meticulous organization skills and the ability to pay attention to detail and multy-task. Excellent problem-solving skills to identify problems and to identify resolutions or escalate to the appropriate person.

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