Human Resources Management

Denis E. Graham

**** **** *** ***** ******, Oklahoma 73071 C 405-***-****

******@***.*** https://www.linkedin.com/in/denis-graham-scp-02a6401a

LEADERSHIP PROFILE

Experienced Human Resources business partner with 19 years of demonstrated experience in varying facets of the HR Field. Skilled in Strategic Planning, Performance Management, Talent Acquisition and Development, Workforce Planning, Change Management, Employee Engagement and Labor Relations. Experience in multi-unit management, supporting 250+ salaried leaders, 5000+ employees and annual revenue over $1 billion. Strategic, results-oriented leader, who uses creative thinking, to provide sustainable solutions for all levels of company leadership.

AREAS OF KNOWLEDGE AND EXPERTISE

Talent Acquisition

Culture and Team Building

Strategic Planning & Execution

Multi-Unit Operations Leadership

Succession Planning

Performance Improvement

Organizational Development

Performance Management

Relationship Management

Diversity and Inclusion

Budgeting

Coaching and Counseling

Leadership Development

Training and Development

EXPERIENCE

WALMART, Moore, Oklahoma

Market Human Resources Manager, 2006-Current

Led human resources functions for multiple districts across Oklahoma and Texas. Effective business partner for up to 21 facilities with a combined headcount of 250+ salaried managers, 5000+ employees and annual revenue over $1 billion.

Led the execution of all HR investigations, employee relations issues, and managed compliance with federal and state laws and regulations.

Led workforce planning process for all field leadership positions, and non-exempt staffing for stores.

Led efforts for internal talent development as well as recruitment of external talent. This included end-to-end execution of hiring processes of all field leadership.

Improved productivity and retention through associate training and engagement programs, developing more effective hiring practices and applying orientation process for non-exempt employees.

Oversaw annual performance review processes for salaried leadership, with direct report input for Store Managers. Educated operational partners and Store Managers on performance review processes and calibrated talent across the organization.

Tracked and analyzed numerous types of data, including turnover, operational scorecard compliance, and talent development, utilizing it for area trends and identification of People Asset opportunities.

Reduced labor and employment-related exposure through implementation of training and education programs and interventions, resulting in successful defense against three Equal Opportunity Employment Commission claims filed by hourly associates.

Served as two-year member of Market Human Resources Council. Discussed, reviewed, and piloted new human resources strategies, developments, and processes for Walmart.

SITEL, Norman, Oklahoma

Human Resources Generalist, 2000-2006

Handled human resources functions for call center site with more than 400 employees, including employee relations, investigations, payroll administration, compliance, and employee orientation. Managed annual associate opinion survey, policy development assistance, and unemployment and workers’ compensation claim management. Addressed employee complaints and acted as technical go-to person for peer group, utilizing computer knowledge and designing tools for improving operational workflow and enabling stronger tracking tools for data analysis. Responsible for compensation, benefits, employment, affirmative action, training, and safety. Designed, implemented, managed, and compiled data for annual employee satisfaction survey for 3,000 to 10,000 hourly employees from 2001 to 2006. Conducted employee relations, payroll administration, recruiting, employee selection, and employee separations and assisted in wage budget calculation.

GARVIN COUNTY COMMUNITY LIVING CENTER, LLC, Pauls Valley, Oklahoma

Human Resources Manager, 1998-2000

Oversaw general human resources functions for nonprofit company of approximately 75-90 employees, providing residential and vocational assistance for individuals with developmental disabilities. Directed implementation of human resources policies, programs, and procedures. Performed recruiting, employee selection, new hire orientations, and facility scheduling for facilities providing 24-hr care and assisted living for people with developmental disabilities. Obtained “CPR,” First Aid, and “MAT” (Medical Administration Training) certification and worked as caregiver in homes on weekends. Responsible for compensation, benefits, employment, training, and safety.

EDUCATION

UNIVERSITY OF COLORADO, Colorado Springs, Colorado

B.S., Human Resources Management, Marketing, 1996

CERTIFICATION

SHRM SCP, 2016

SPHR, 2009

AFFILIATION

Society for Human Resource Management, 2002-2017

COMPUTER SKILLS

Windows, Microsoft Office Suite, Photoshop, HRIS Software, PeopleSoft, Lawson, Millennium, DATIS, HourTrack, Kronos, Timekeeping

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