Customer Service, Insurance clerk, Administrative Assistant

Location:

Salary:

$20,001 to $30,000

Posted:

October 04, 2017

DORTHA D. JARVIS

SKILLS: Certified Paralegal Office Administration Type 50 wpm

Customer Service Adobe Acrobat Microsoft Word

PROFESSIONAL EXPERIENCE:

Caregiver to Parents January 2009 to September 2017

Underwriter Transwestern General Agency March 1999 to December 2008

Salt Lake City, Utah

Underwrote and processed Personal Lines multiple company applications and endorsements,

provided customer service to agents.

CSR/Paralegal Various Companies as Needed February 1996 to March 1999

Salt Lake City, Utah

Provided customer service for six agents’ customers through multiple insurance companies. Drafted

estate planning documents for tax and financial planning attorney. Provided regulatory document

control for a medical research facility. Provided secretarial support to Project Managers and

back-up to Receptionist. Provided paralegal support to financial service attorney.

Office Manager State Farm Insurance Agents December 1993 to February 1996

Salt Lake City, Utah

Supervised office operations, processed applications, policies and all insurance paperwork, quoted

insurance rates, processed loss reports, verified policies for accuracy, and prepared deposits.

Utilized IBM ECHO program to provide customer service for agents: David Brandt, Dick Calvin,

Jay Cashmore, and Randall J Buchmiller.

CSR Don Soukup, State Farm Insurance June 1985 to October 1988

Santa Clara, CA

Similar duties as Office Manager above, with the addition of programming, printing, sorting and

posting mass mailings.

EDUCATION:

Phillips Junior College Paralegal Program Associates of Arts Degree March 1992 to January 1994

Honors: President’s List for academics and attendance, Paralegal of the Month, and

Student of the Quarter. Tutor, Teacher’s Aide, and set up Student Help Center.