Customer Service Sales

**** **** **** ******, ********* OH *****

(C) 216-***-**** (E) *********@*****.***

Reliable and friendly Customer Service Associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Cash handling accuracy

Cash register operation

Strong communication skills

Superb sales professional

Reliable and dependable

Ability to handle fast-paced

environment

Ability to handle/resolve

problems

Willing to work under pressure

Able to regularly lift/move up to

25-50lbs

Able to work with hands

continuously

Consistently complies with polices

and procedures

Time management

Detail-oriented

Friendly and outgoing

Strong organizational skills

Excellent customer service

Energetic work attitude

Telecommunication skills

Adaptive team player

11/2015 - 02/2017 Family Dollar - Cleveland, OH

Customer Service REP

Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store.Kept the showroom clean and maintained neat, orderly product displays. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. 06/2006 - 12/2007 Popeye's Chicken And Biscuit - Cleveland, OH Cashier/Crew Member

Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers Located items requested by customers Performed serving, cleaning, and stocking duties in establishments Placed food servings on plates and trays according to orders or instructions Anitra R Kennedy

Summary

Skills

Experience

Portioned and wrapped food Prepared food items such as sandwiches, salads, soups, and beverages Stocked and rotated products, stocked supplies, and paper goods in a timely basis Stocked cabinets and serving areas with condiments, and refilled condiment container Stocked supplies in serving stations, cupboards, refrigerators, and salad bars Stored clean equipment and utensils Maintained a professional tone at all times, including during peak rush hours. 2005 Shaw High School - East Cleveland, OH, USA

High School Diploma

Education

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