Ann
Malhotra
Street,
Unit
*
Baltimore,
MD
*
21224 CELL
(571)
212- 9693
*
E- MAIL
***********@*****.*** Profile:
Twelve
years
of
event
planning
experience
including:
casino
parties,
dinner
galas
with
live entertainment,
trade
shows
with
after- hour
parties,
corporate
happy
hours,
corporate
golf events,
lunch
seminars
and
school
functions.
Focused
on
balancing
exceptional
customer
service,
developing
a
high
performance
team and
producing
successful
business
results.
Hands- on,
team
player
with
a
strong
reputation
for
adaptability,
dependability,
follow through,
outgoing
personality
and
ability
to
motivate
others.
Nine
years
of
sales
experience
including:
strategic
planning,
prospecting,
and
relationship- building
leading
to
the
successful
identification
and
penetration
of
new
market
opportunities for
a
mature
facilities
management
services
business.
Six
years
of
marketing
experience
including:
trade
shows
booth
design,
industry
research, advertising
and
creative
design
with
consistently
increasing
responsibilities
in
account management,
customer
needs
analysis,
proposal
presentation,
contract
negotiation
and campaign
management.
Effective
organizational
administrative,
communication,
interpersonal,
leadership,
sales, problem
resolution,
time
management,
customer/guest
service
and
public
relations
skills.
Established
reputation
for
taking
initiative,
professionalism,
productivity,
attention
to
detail, versatility,
enthusiasm
and
dependability...
Focused,
challenged
and
goal- oriented
Quick learner.
Employment
History:
Director
of
Business
Development
May
2008
–
Present
American
Detail
Cleaning
–
Restoration
and
Maintenance,
Rockville,
Maryland
Create
and
manage
corporate
accounts.
Write
and
deliver
government
proposals
and
increased
revenue
for
ADC
by
25%.
Prepare
and
implement
marketing
proposals
leading
to
successful
sales
programs
in
new niche
target
channels.
Create
marketing
materials,
advertised
and
forecasted
the
launch
of
ADC’s
sister
company Leather
Medic.
Member
of
the
social
committee
for
the
LFVA
and
IFMA
with
a
focus
on
planning
and managing
corporate
functions
including:
trade
shows,
happy
hours,
casino
parties,
golf outings,
elegant
parties
with
live
entertainment.
Approve
plans,
budgets,
staffing
and
general
operating
procedures.
Monitor
business
development
budget
and
ensure
client
acquisition
and
retention
goals
are attained.
Receive
and
resolve
client
complaints. Real
Estate
Agent
October
2003
–
June
2009
RE/MAX
Presidential,
Fairfax,
Virginia
Developed
marketing
plans
for
clients
promoting
the
sale
of
their
homes.
Prepared
competitive
pricing
analysis
for
both
residential
and
commercial
real
estate.
Negotiated
with
clients
and
other
agents
on
residential
and
commercial
real
estate.
Provided
customer
service
and
education
to
clients
relating
to
the
step- by- step
process
of buying
and
selling
real
estate.
Created
and
designed
and
brochures
to
promote
residential
home
sales.
Managed
contractual
paperwork
for
residential
homes
and
commercial
offices. Account
Manager
February
1996
-
March
1998
American
Online,
Dulles,
Virginia
Supervised
and
administrated
the
production
process
for
numerous
creative
pieces.
Worked
with
designers
to
create
creative
pieces
and
interviewed
new
designers.
Created
contract
database
by
reviewing
all
contracts
and
maintained
database
and
solved problems
with
bounty
reports.
Acted
as
the
primary
contact
for
entry
level
banks.
Coordinated
kits
orders
for
fulfillment
in
branch
distribution.
Established
new
partner
relationships
to
expand
2- step
promotions.
Supported
marketing
efforts
of
AOL
Canada
partners.
Developed
internal
promo
tracking
reports
(review
costs,
codes,
descriptions)
to
assess
the effectiveness
of
different
campaigns.
Account
Executive
July
1994
-
January
1996
E
James
White
Company,
Herndon,
Virginia
Served
as
a
principal
contact
for
multiple
client
projects.
Coordinated
all
the
corporate
functions
for
Amtrak.
Presented
and
sold
advertising
materials
to
clients
including:
direct
mail,
advertising
media, banners,
counter
cards,
brochures,
badges,
hats,
T- Shirts,
travel
agency
displays
and
exhibit booths.
Provided
work
estimates,
timetables,
creative
work
plans,
change
orders,
creative
work requests
and
conference
reports.
Coordinated
production
tasks
with
internal
creative
department,
client
representatives
and external
vendors.
Managed
accounts
receivable/payable,
including
coding
and
data
entering
invoices.
Communicated
client
concerns
to
internal
staff
and
act
as
liaison
between
client
and company
for
all
creative
work.
Marketing
Assistant
&
Exhibit
Manager February
1992
-
May
1994
Jane’s
Information
Group,
Alexandria,
Virginia
Assisted
Vice
President,
Marketing
in
all
departmental
functions.
Coordinated
exhibition
activates
for
all
US
exhibitions
and
supervised
outside
exhibit management
as
well
as
after
party
functions.
Performed
direct
marketing
related
projects,
including
copywriting,
proofreading,
design
and production.
Maintained
departmental
budget
by
tabulating
marketing
sales
results.
Prepared,
review
list
of
new
publications
and
localize
press
releases
for
each
publication.
Prepared,
collected
and
tabulated
market
research
survey
results.
Wrote,
designed,
printed
and
distributed
sales
support
material.
Designed
and
created
monthly
magazine
advertisements
using
PageMaker
and
Freehand software
programs.
Education: Bachelor
of
Science:
Business
Administration
with
a
concentration
in
Marketing
and Management
-
December
1991
Longwood
University,
Farmville,
Virginia Rewards: RE/MAX:
Member
of
the
Multi- Million
Dollar
Sales
Club,
Top
Producer
Club,
awarded RE/MAX
executive
club
and
awarded
RE/MAX
100%
club. Achievements: Board
member
of
the
Law
Firm
Vendor
Association. Board
member
of
the
International
Facility
Management
Association. References: Available
upon
request