https://www.linkedin.com/in/janusz-sigda-b********/

Change, Capacity, Incident, Problem, Customer Management, Process Improvement Driven IT-Professional that strives for operational excellence to lead in supporting global infrastructures. 20 years of experience in change, incident & problem management oversight and advisory in supporting infrastructure for business-critical applications while maintaining high availability to meet organizational needs. Leadership, Collaborative, Pragmatic, Innovator, Tactical, Agile, Resolute, Analytical, Savvy, Customer Centric PROFESSIONAL EXPERIENCE

POLYTECHNIC UNIVERSITY, Brooklyn, N.Y.

MASTER OF SCIENCE in Telecommunication Networks

• Arista

• Juniper

• ADVA

• ITIL

• Fiber Optics

• Cisco

PROTOCOLS: TCP/IP, MPLS, RSVP, BGP, OSPF, RIP, PIM, DVMRP, IGMP, HSRP, VRRP, VLAN, RADIUS, TACAS, SNMP, PTP, NTP, GRE, DHCP, WLAN.

SOFTWARE: Microsoft Suite, Sharepoint, Project, Visio, Service Now, Remedy, Steel Belted Radius, Spectrum, Splunk, Nagios, Zennos, Checkpoint, Dorado, EMC SMARTS, HP Openview, Aperture, Patch Manager, Lyris, Active Directory, Active Roles, RSA, Good, Wireshark

HARDWARE: Arista, Adva, Ciena, Juniper, F5, Mellanox, Ixia, Checkpoint / Nokia Cisco, Corvil, Dell/Force-10, Riverbed, Radware, Symmetricom, Meinburg, Vialite, Datacom Systems, NetScout, Niksun, Zebra / Motorola, Metrobility / Lancast, Meru, MRV, Nortel, Aruba, Avaya

VENDORS: IBM, NSC Global, Anova Technologies, AT&T, Atrium, Avaya, Century Link, Cablevision, Comcast, GTT Communications, EuNetworks, Level (3), Lightower, Akamai / Prolexic, Savvis, BT Radianz, Colt, Hibernia, IPC Global Services, KDDI, Perseus, Singtel, Tata Communications, Telia, Telstra, Verizon, Zayo