Human Resources Insurance

NAME: Melinda Dean

EDUCATION:

Degree - Year Institution Major Field of Study

No degree- 1975-1978 Arkansas State University Nursing Program

TECHNICAL TRAINING:

Course Description Date School

Excel: The Basics 2012 Fred Pryor Seminars

Excel: Beyond the Basics 2012 Fred Pryor Seminars

WordPerfect 1999 Horizon

AmiPro, Word Perfect and Lotus 1-2-3 1996 Horizon

Payroll and Personnel PC Course 1990 Horizon

PROFESSIONAL LICENSES/CERTIFICATES:

The 7 Habits of Highly Effective People Franklin Covey

CSA Service Contract Act Summit & Training Contract Service Assoc

EEO Discrimination and Harassment Laws EEO Guidance Inc.

WORK EXPERIENCE:

To/From Employer Job Title

1999 – 2016 TSM Corporation Director, Human Resources

Oversees the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures. Identifies opportunities for improvement and resolves any discrepancies. Responsibilities include: Department Development, HRIS, Training and Development, Employment, Employee Relations, Compensation, Benefits, Law, Organization Development, Recruiting, 401K to include 5500 filing. Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations.

Oversees and manages the work of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff. Leads the development of department goals, objectives, and systems. Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.

Monitors all pay practices and systems for effectiveness and cost containment. Leads company compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company exposure to lawsuits.

Directs the preparation of information requested or required for compliance with laws. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies. Protects the interests of employees and the company in accordance with company policies and procedures, and governmental laws and regulations.

Establishes departmental measurements that support the accomplishment of the company’s strategic goals. Manages the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information; and Intranet sites. Participates in executive, management, and company staff meetings and attends other meetings and seminars. Defines all Human Resources training programs, and assigns the authority / responsibility of Human Resources and managers within those programs. Provides necessary education and materials to managers and employees including manuals, employee handbooks, and standardized reports.

Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development. Above average oral and written communication skills. Excellent interpersonal and coaching skills. Demonstrated ability to lead and develop Human Resources staff members. Demonstrated ability to serve as a successful participant on the executive management team that provides company leadership and direction. Excellent computer skills in a Microsoft Windows environment. Excel and skills in database management and record keeping. Experience in the administration of benefits and compensation programs and other Human Resources programs. Able to meet tight deadlines and effectively prioritize workload. Familiar with both MSA and ADP methods of payroll processing. Highly effective organizational skills and problem solving abilities. Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. Dedicated, dependable and know the importance of confidentiality.

1999 – 1995 Diversified Health Services Health Insurance Coordinator

Coordinated medical benefits for 61+ facilities nationwide. Reviewed and compared cost versus benefits of current and proposed plans. Worked in cooperation with the TPA locating PPOs for corporate employees. Acted as insurance problem-solver for facility and corporate employees. Worked on special projects for the VP and Corporate Affairs. Filed 5500’s for all Cafeteria Plans with the IRS. Balanced Corporate Insurance account. Fielded questions and problems concerning the monthly insurance premiums with the carrier, facility controller and the accounts payable department. Supervised and trained the Benefits Coordinator.

1995 – 1988 Super D Drugs, Inc. Compensation/Benefits Specialist

Processed bi-weekly payroll of 1,700 employees for 120 stores in a seven state area. Fielded questions and solved problems regarding payroll and benefits. Administered group insurance for 1700 employees. Administrator of Worker’s Compensation, Public Liability, Pharmacist/Optician Liability. Acted as liaison for employees and medical claims processor. Maintained employee attendance records. Processed/audited medical claims before submitting to TPA for payment. Responsible for corporate recruitment and providing orientation of employee benefits.

1988 – 1982 Super D Drugs, Inc. Payroll Clerk

Processed time cards for tabulation. Assisted in distribution of W-2s. Trained on the MSA and ADP payroll system. Fielded employee calls and questions concerning time cards.

1982 – 1979 Super D Drugs, Inc. Accounts Payable Clerk

Processed invoices for payment and credit. Balanced vendor accounts for general ledger.

1979 – 1978 Super D Drugs, Inc. Accounts Receivable Clerk

Audited store daily reports for errors. Assisted mail clerk with incoming and outgoing mail.

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