ROBIN SUMMERS, SPHR, SHRM-SCP

** ***** ****, ***********, **.

ac2l6q@r.postjobfree.com/ 573-***-****

EDUCATION/SKILLS

HUMAN RESOURCES SKILLS

Performance Management-Benefits-Employee Relations-Legal Compliance- Talent Acquisition-

Leadership/Employee Training-Compensation-Career Development- Labor Relations

UNIVERSITY of PHOENIX – Tulsa, OK

Bachelor’s Degree – Business Management / 2001

TULSA COMMUNITY COLLEGE – Tulsa, OK

Associate’s Degree – Mechanical Design and Drafting / 1992

Human Resources Law / 1998

EXPERIENCE

Geriatric Practice Management – Asheville NC

Healthcare EHR software start-up company.

Human Resources Manager – (Full HR responsibilities for new company) 1/2016-9/2017

Responsible for creating a positive work culture in start-up company by implementing interdepartmental team functions.

Achieve 50% employee growth during tenure, with full responsibility of Talent Acquisition process.

Liaison for employee concerns presenting issues to Leadership Team.

Full responsibility for total benefit package, researching and presenting options to upper management.

Consults and advises multiple managers regarding employee concerns within their departments to ensure company liability is kept to a minimum.

Create salary compensation system to ensure employee compa-ratios are market lead for Asheville market.

Streamline on-boarding process using HRIS system to set greater efficiency in on-boarding new hires.

Responsible for internal performance management system.

Facilitate new mission and core values for company.

Create new employee handbook, Business Code of Conduct, and multiple policies, to serve as guidelines for Leadership Team and employees.

Highlights and trains leadership team on changing employment laws and serves a HR SME to questions.

Full ownership of Performance Management process.

Drives Corporate Social Responsibility initiatives via community outreach programs.

Responsible for change communications regarding revised or created policies, handbook revisions, etc.

Communicates all benefit open enrollment process during OE period, assisting employees.

Administer climate assessment surveys, and developing action plans for Leadership Team.

Familiar and versed in working with employment laws including but not limited to FMLA, ADAA, FLSA.

Decreased turnover rate from 26% to 16%.

WIPRO – Jefferson City, MO

India Global Information Technology, consulting, and outsourcing company.

Human Resources Manager - (Responsible for HR functions for 400 employees in multiple sites) 7/2014-1/2016

Consult and advise managers on employee issues to ensure legal compliance.

Responsible for communications regarding revised or new policies regarding employee relations, attendance programs, Paid Day Off (PDO), travel, employee appreciation programs, etc.

Benefit open enrollment during OE period and addresses employee questions or issues.

Conducted employee survey and in process of creating action plans based upon survey feedback in effort to reduce turnover rate. Modified hiring process per exit interview feedback to reduce turnover.

Streamlined recruiting process for greater efficiency in onboarding.

Familiar and versed in employment laws including but not limited to FMLA, ADA, and FLSA.

MHM SERVICES – Jefferson City, MO

Provides behavioral health and medical specialty services to state correctional facilities.

Sr. Human Resources Business Partner – (HR duties for 400 employees in multiple states) 4/2009 – 7/2014

Consulted and advised site managers regarding employee issues/problems within their facilities to ensure compliance. Developed professional relationships with site management teams.

Delivered benefit open enrollment process every year in multiple states programs.

Decreased turnover 49% (2009) to 15% (2013) through fair, consistent and accountability process.

Developed ADA physical requirement compliant job descriptions and “essential functions” for new programs.

Responsible for EEOC allegations, harassment investigations, and administering counseling, if needed.

Implemented new on-line performance management system and developed two employee recognition programs. Responsible for management and employee training.

Responsible for unemployment claims

MODINE MANUFACTURING – Jefferson City, MO

Thermal technology company serving the automotive HVAC markets.

HUMAN RESOURCES MANAGER – (HR duties non-union manufacturing company) 10/2007-2/2009

Cost savings: - Lowered RIR from 8.59 to 2.88 / Savings on WC claims of $45,000 per year

- Conducted dependent audit on benefits / Savings of $33,000 per year

- Trimmed Guard Security Service / Savings of $30,000 per year

- Increased Missouri Customized Training Grant monies by 50%

- Lowered temporary employee wages from $11.50 to $9.60 per hour

Participated in kaizen, lean events in joint effort with plant management and engineering department.

Safety Awareness program reduced OSHA recordable accidents by 56%. Conducted safety training and oversaw safety improvements.

Revised Employee handbook and changed Attendance Policy to lower absence rate from 1.8% to 0.7%.

Worked with claims adjusters and attorneys on WC cases.

Conducted management training on changes in FMLA and ADA and Employee Fair Trade Act.

Recruited salary and hourly staff.

RR DONNELLEY (formerly Von Hoffmann Corporation) – Jefferson City, MO

Fortune 500 Company that provides printed and digital communications.

HUMAN RESOURCES SPECIALIST – (HR duties 700 employee, non-union printing company) 1/2005 – 10/2007

Responsible for recruiting and renegotiated temporary work force contract saving $81,000 per year.

Decreased turnover rate from 21% (2005) to 15% (2006).

Evaluated and created job descriptions and maintained compensation system based on point grading.

Championed Missouri Customized Training grant collecting $50,000 (2005 & 2006). In 2007, grant monies collected were $70,000.

Assisted management / supervisors on effective employee counseling to maintain legal compliance and investigated employee complaints including sexual harassment and hostile work environment.

Conducted training on work place / sexual harassment, FMLA, ADA and EEOC regulations.

AIR SYSTEMS COMPONENTS – Ponca City, OK

Leading manufacturer of air distribution products for commercial, industrial, and residential applications.

HUMAN RESOURCES MANAGER – (HR duties 420 employee, union manufacturing company) 3/2003 – 1/2005

Solicited local doctor to treat work related injuries, reducing WC cost 42% (savings of $227,000).

Settled grievances with Plant Manager and Union representatives.

Active influence during union contract negotiations.

Recruited staff for hourly and salaried positions and conducted new employee orientation.

Implement safety policies, procedures and discipline. Reduced Lost Time Frequency rate from 1.156 to 0, Injury Frequency rate from 5.78 to 2.9 and Lost Time Severity rate from 2.31 to 0 in a year.

Oversaw disciplinary warnings and employee relation problems.

Conducted supervisor/employee training.

Develop Affirmative Action Plan, passed Department of Labor audit regarding FMLA issues, and represented company in WC litigation.

AUTO CRANE COMPANY – Tulsa, OK

Manufacturer of electric & hydraulic cranes, crane bodies, crane control technologies, and accessories.

HUMAN RESOURCES ADMINISTRATOR – (240 employee, non-union manufacturing company) 9/2000 – 10/2002

Advised and offered assistance to management and staff regarding employee related problems and issues.

Led organization in reducing accident / injury rate from 5-8 per month to 1 per month, cutting corporate bottom line by $25,000 - $30,000 per month.

Responsible for monthly safety inspection and training. Implemented safe work environment procedures.

Provided direction regarding employee benefit selections and costs.

Recruited and interviewed potential employees to fulfill organizational needs.

GATESWAY – Broken Arrow, OK

Non-Profit Company serving needs of developmental disabled adults.

HUMAN RESOURCES COORDINATOR – (500 employee, non-profit service company) 9/1996 – 6/2000

New Employee Orientation, presenting philosophies, benefits and completion of New Orientation packet.

Coordinated random drug testing for employees, when required.

Supervised HR Assistant including oversight of employment files with reference checks, OSBI checks, MVR reports, and documentation to meet State requirements regarding training and health related issues.

Administration / creation of policies regarding FMLA, COBRA, and Worker’s Compensation.

Contact this candidate