Customer Service Sales
Resume:
Kristen W Stubbs
*** ******** **** **, ******, SC 29456 336-***-**** ***********@*****.***
Areas of Strength
Responsible, adept at organization and time management. People-oriented and comfortable relating to those with diverse backgrounds. Superior communication and interpersonal skills rather in person with a Client or over the phone / email. Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments. Adapt to ever changing work environment as the need arises. Computer savvy. Proficient in Microsoft Office Suite
(Word, Excel, Outlook, PowerPoint) as well as Quickbooks accounting program. Work Experience
Gusta’s Outdoor Power Equipment
North Charleston, SC
Office Manager, February 2017 to present
Manage records and information. Process company payroll. Manage Accounts Payable, making sure that invoices due from company vendors are processed in a timely manner. Manage Accounts Receivable, produce invoices and monitor the timely payment for company services Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.) Excellent written and verbal communication skills. Solid organizational skills including attention to detail. Ability to manage multiple tasks with shifting priorities. Strong working knowledge of Microsoft Office and Quickbooks.
Carolina Foundation Solutions LLC
Burlington, NC
Office Administration, August 2016 – February 2016 Skillfully assisted managing office, including accounts payable / accounts receivable, knowledgeable with QuickBooks for accounts. Leverage strong multitasking skills to manage customer service, data entry, and invoicing. Respond to customer inquiries in person, over the phone and through emails. Helped manage calendars for the President and Vice President of the company, two managers and four sales representatives. Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities. Organized calendars and schedules to align with executive needs and company goals. Dunhams Sports
Burlington, NC
Cashier, Sales associate - June 2016-August 2016
As a sales associate and cashier, I was responsible for maintaining guest service, generating sales, merchandising, pricing, cash register operations and loss prevention in adherence to all company policy/store standards. I ensure that each customer receives outstanding guest service by providing a friendly environment, including greeting and acknowledging every customer.
Arc of Orange County
Chapel Hill, NC
Support Professional - October 2013-July 2014
Worked with children and adults with intellectual & developmental disabilities. As Support Professional, I provided one-on-one support to participants. Assisted participants meet their individual goals through skill building, community networking and personal care. I provided professional assistance in participants' homes and communities.
Seterus Inc - IBM
Research Triangle Park, North Carolina
February 2011- February 2013
Experience with mortgage loans that are delinquent or current. I help Borrowers establish a line of communication between them and my company to resolve past due mortgage payments and payment arrangements. I assisted with coming to a viable agreement that is both beneficial to the company and Borrower. I am experienced in accounts receivable as it pertains to posting payments to Loans and special interest- bearing accounts. I was placed on special project campaigns for loans that needed additional attention. I also play the roll in being a liaison between management and new employees.
LabCorp of America
LabCorp Customer - Service Rep – Patient Billing / Collections Burlington, North Carolina – May 2009 to October 2010 I help patients establish a line of communication between the client and my company to resolve past due bills. I am the link between hospital and patient to maintain proper diagnosis codes, as well as insurance billing. I am the “follow up” person to payment processing for LabCorp medical testing and daily processing in accounts receivable as it pertains to posting payments to all accounts.
Citi Group Customer Service and Call Center – Collections Officer McCleansville, North Carolina – October 2005 to May 2009 Experience with clients’ accounts that are delinquent. I helped clients establish a line of communication between the client and the company to resolve past due bills and payment arrangements to insure both parties come to a viable agreement. I am experienced in accounts receivable as it pertains to posting payments to accounts. I am proficient with state and federal legalities pertaining to all accounts and situations that may occur with our clients
Education
Eastern Alamance High School 2004 /
(Continuing Education, Alamance Community College – Medical Lab Technician) Kristen W Stubbs
125 Towering Pine Dr
Ladson, SC 29456
References
Bonnie Vincent - Receptionist – ARMC physical therapy – 336-***-**** Jennifer Owen - Support Professional - arc of Orange County - 336-***-**** Stephanie Kunar - Case manager - Hospice - 336-***-**** Jeana Schopfer – Director - New Hope Camp & Conference Center Inc – 336-***-****
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