Medical Insurance
Resume:
CYNTHIA PIPP
PHONE 909-***-**** EMAIL ***********@*****.***
SKILLS
Strong customer relations Medical Terminology Microsoft Office 365
Billing/collections Word and Excel HIPPA compliant
EXPERIENCE
INLAND EMPIRE HEALTH PLAN, Rancho Cucamonga 02/2017 – 03/2017
HEDIS Medical Records Scan Technician
Travel to assigned medical office/Interact with office staff
Scan medical records on hard drive
Return to IEHP for upload of medical records into system
DIGNITY HEALTH, San Bernardino 10/2015 – 12/2015
Admitting Representative
Excellent patient interaction
Responsible for bed control
Managed admissions through Emergency room/direct admissions
Obtained patient demographics and admission form signatures
Insurance verification
EPIC HEARING HEALTHCARE, Pomona 11/2014 – 10/2015
Call Center/Billing Coordinator
50-60 calls answered per day
Patient information intake/registration
Patient and provider authorizations/complaints
Insurance verification/claim billing/follow up
WILSHIRE ONCOLOGY MEDICAL GROUP, La Verne 04/1999 – 03/2014
Verification Specialist
Engaged with patients and medical staff during the insurance verification process
Quality assurance for patient demographics
Compiled benefits and generated treatment plan for patients
System administrator for access to insurance websites
Developed workflow processes with respect to position and in charge of training other employees
EDUCATION
SAN BERNARDINO VALLEY COLLEGE 1991 – 1993
AA Liberal Arts
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