Peggy Schramm
Reno, NV
OBJECTIVE: Seeking a challenging position that would utilize my customer service/warehouse skills
to the best of my ability.
SUMMARY: Excellent customer service skills, adept at establishing a good rapport with a wide range of people, computer literate in many software programs,including
Word, Excel and Outlook and internet, answer heavy call volumes, assist customers with payments to their credit cards ability to problem solve and satisfy the customers needs, dispatching experience, data entry, type 50 wpm, ten key by sight & touch, cashiering, tax assistant, accounts payable, accounts receivable, multi-line phone systems, reservations, supply orders, appointment setting, faxing, copying, collating, filing, payroll, mail routing, voicemail, email, invoicing, retail sales, warehouse work including picking, packing, shipping, pallet jack, handheld, inventory count, sending reports, batching, down stacking, data wipe hard drives and ability to multi-task and meet dead lines.
WORK HISTORY:
06/17 – Present ARROW S.T.S. RENO, NV
Production Technician
11/16 – 06/17 PROLOGISTICS STAFFING – ARROW S.T.S. RENO, NV
Production Technician
09/16 – 11/16 PROLOGISTICS STAFFING – GENCO WAREHOUSE, RENO NV
Picking/Packing/Sorting/Scanning
02/16 – 09/16 TELEPERFORMANCE, RENO NV
Bank of America Card Service Agent
03/15 – 01/16 TACO BELL, RENO NV
Front End Cashier/Customer Service/M.I.C.
10/14– 01/15 WALGREENS DRUG STORE, RENO, NV
Cashier/Customer Service
05/13 - 10/14 AEROTEK STAFFING/KEEFE GROUP WAREHOUSE, SPARKS, NV
Customer Service - Logistics Dept.
01/13 - 04/13 H&R BLOCK, RENO, NV
Tax Assistant/Receptionist
06/12 - 10/12 AEROTEK STAFFING/KOMATSU EQUIPMENT, SPARKS, NV
Front Office Assistant
04/09 - 05/12 STENSLAND ENTERPRISES, RENO, NV
Front Office Admin./CSR
01/09 - 03/09 M.V. TRANSPORTATION, SOUTH LAKE TAHOE, CA
Dispatcher/Customer Service
12/07 – 11/08 LONGS DRUG STORES, SOUTH LAKE TAHOE, CA
File Maintenance Coordinator/Customer Service/Cashier
05/05 – 10/07 HORIZON CASINO, STATELINE, NV
V.I.P. Rep.
11/03 – 04/05 MILNE TOW & TRANSPORT, RENO, NV
Dispatcher/Customer Service
References upon request