#***
Jacksonville, Fl ****6
United States of America
Jeffrey Brown Mobile: 904-***-****
Email: *********@*****.***
Professional Summary
Sales Manager with 5+ years experience specializing in sales production and consumer packaging. Diversified skills include client relations, human resources, recruiting, project management, and administrative support. Excellent phone and digital communication skills. Professional Experience
Account Manager US Bank • Jacksonville, FL 2016 to 2017
Overseeing customer account management, including negotiating contracts and agreements to maximize profit
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions according to customer needs and objectives Underwriter Digital Risk • Jacksonville, FL 2015 to 2016
Analyze individual loan files and determine compliance with applicable lender guidelines
Review and analyze borrower's mortgage applications, credit reports and related documents
Review and analyze real estate purchase contracts
Review and recalculate asset documentation per guideline requirements
Review employment documentation an d re-calculate income documentation for completenessand accuracy per guideline requirements
Independent Insurance Agent Self Employed • Jacksonville, FL 2014 to Present
Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.
Mortgage Loan Officer Bank Of America • Jacksonville, FL 2012 to 2014
Originate loans using FHA, VA and Fannie Mae and Freddie Mac guidelines.
Work with underwriting and processing to complete loan requirements.
Review title and appraisals to company guidelines and correct any issues. Branch Sales Manager HSBC • Jacksonville, FL 2000 to 2009
Directly responsible for management of major accounts, production, development and branch operations.
Managed over 5,000 customer accounts totaling $144 million in receivables.
Demonstrated ability to troubleshoot creatively, solve problems effectively and make informed decisions while successfully guiding others through constant change.
Prepared work schedules and delegated work duties as needed.
Managed the recruitment, hiring and training of sales staff. Edited: 9/27/2017 Jeffrey Brown Page 2 of 2
Education
Associate of Arts • Liberal Arts • 1993 Florida Community College Of Jacksonville • Jacksonville, FL Finance and Banking - In Progress University of North Florida • Jakcsonville, FL Certifications
Nationwide Mortgage Licensing System #939497
Florida Department of Insurance #D085916