Insurance Manager

AARON THEALL

*** ****** **., ***********, ** ****2 H: 337-***-**** C: 337-***-**** ********@*****.*** SUMMARY

** ***** ** ******** ********** writing claims appraisals, estimates, and collision repair management. Prior law enforcement background, comprising fifteen years of investigation experience. Diverse employment background and communication skills, which have helped develop the necessary tools in a customer related field. Proficient in numerous estimating programs, with experience in auto, motorcycle, heavy equipment, and small property claims. HIGHLIGHTS

ACCOMPLISHMENTS

Report writing

Analytical

Property adjusting

Insurance fraud expertise

Automobile appraisals

Strong interpersonal and

communication skills

Property claims

Critical thinker

Interviewing techniques

EXPERIENCE

Numerous letters of appreciation from both employers, and companies work has been done for.

Independent Appraiser

AMT Appraisals - Youngsville, LA

12/20011 - Present

• Writing appraisals for five claims companies

• Handle a very broad area, covering most of South Louisiana, including Lafayette Parish, Terrebone Parish, and New Orleans

• Currently utilizing Audatex estimating program, but experiences in several others, including CCC and Mitchell

• Repair estimates, Total Loss evaluations, and Diminished Value are the bulk of my work, focusing primarily on auto and heavy equipment. Body Shop Manager Experience

Multiple Body Shops: Luke’s Collision/Jackie Edgar Ford/Performance Finishes 12/2006 – 9/2011

• Provided strong appraisal skills and customer satisfaction

• Proficient in analyzing damage to vehicles and writing the estimates of repair

• Ran four shops in six years, one being a start up, and increased sales and productivity in each. I

• Worked with numerous insurance and claims companies over the years, Police Officer

Lafayette City Police Dept - Lafayette, LA

6/1991 – 12/2006

• Training and involvement of investigations ranging from crash investigations, to crimes against persons

• Numerous courses in theft, fraud, domestic violence, and public safety

• Achieved the rank of Sgt. Prior to my departure to pursue a change. U.S. Army/National Guard

09/1985 – 09/1991

• Basic Training at Ft. Jackson, SC

• AIT Training Nuclear/Bio/Chemical Defense, Ft. McClellan, Ala.

• Desert Storm Veteran, Platoon Sgt-E7

EDUCATION

Bachelor of Arts: General Studies

University of Louisiana - Lafayette, LA, U S

Criminal Justice and Psychology coursework

Minor in English

2002

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