Law and Paralegal
Resume:
Amanda N. Hart
*** ********* ***, ******, ******* 33326
***********@*****.***
--Paralegal--
Qualifications Profile
Well-organized and multifaceted professional, equipped with hands-on experience in administrative support within diverse industries.
Recognized for integrity, solid work ethic, and exemplary dedication to perform beyond established goals and directions. Able to
perform diverse functions and follow instructions independently. Articulate communicator with a naturally personable attitude, capable
of establishing intuitive connections with diverse individuals. Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and
Excel), Mac, CRM, and ADP.
Core Competencies
Research and Writing Data Entry Clerical Functions Problem Solving Customer Service Cross-functional Collaboration
Education
Bachelor of Arts in Criminal Justice: 2015, Keiser University, Fort Lauderdale, FL
Professional Experience
PBH Enterprises Inc., Weston, FL
Administrative Assistant/Receptionist 2012–2013
Created and executed hourly payroll by maintaining its database
Promptly responded to emails and fax inquiries on job proposals and/or pending proposals
Drafted and submitted comprehensive documents on proposed bonding jobs
Proactively performed data entry, covering jobs and clients’ database
Receptionist 2007–2009
Took charge of answering and directing phone calls, while taking notes of detailed messages as necessary
Provided pertinent answers to client questions and returned customer phone calls
Executed data entry regarding jobs and clients’ database
Coldwell Banker Sea Coast Realty, Jacksonville, NC
Administrative Assistant and Marketing Director, The Anna Garcia Premier Team 2010–2012
Demonstrated excellent skills in taking phone calls as well as in handling multiple emails and fax inquiries within a demanding, fast
-paced real estate environment
Held full accountability in coordinating leads, as well as advertising listings for agents utilizing electronic resources
Closely monitored marketing websites for all listings and rendered information to each member of the Real Estate Team.
Additional Experience
Lauderdale BMW of Fort Lauderdale, Fort Lauderdale, FL
BMW Genius 2014–Present
Maintained communication with clients on any company service-related issue; thus achieving more than 97% customer service index (CSI)
score
BMW Pre-owned Client Advisor 2016
Documented client’s files and other auto insurance necessities, while rendering outstanding services to various customers to maintain
100% CSI score
Demonstrated experience in leasing and financing; while advising customers with finances and maintaining rapport
Express, Pembroke Pines, FL
Sales Associate 2014
Provided first-rate services to various clients by assisting them with their needs, answering questions and inquiries, and resolving
complaints/issues through phone and email
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