Customer Service Sales

Caballero Hamilton

**** ****** ******. *******.**.19007 (H) 267-***-**** **************@*****.***

SUMMARY OF QUALIFICATIONS:

Outgoing business savvy, offering superb customer service, proficiency and passion for success for exceeding sales goals

Results oriented professional specializing in directing marketing teams towards increased revenues and success

Dedicated employee with high integrity and strong work ethic with unique ability to relate to diverse clients and close high- dollar sales

CORE COMPETENCIES:

Service Orientation

Operation Monitoring

Time Management

Engineering and Technology

Judgment and Decision Making

Food Production

Social Perceptiveness

Troubleshooting

Active Learning

Production and Processing

Complex Problem Solving

PROFESSIONAL EXPERIENCE:

Dean Foods, Burlington, NJ

Shipping/Receiving/Quality Control/Entry Level Management 2005- 2015

Created, maintained and entered information into databases

Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material

Completed forms in accordance with company procedures

Scheduled and confirmed appointments for clients, customers or supervisors. Provided services to customers, such as order placement or account information

Supervised other clerical staff and provided training and orientation to new staff

Clarenjam Shipping Kingston Wharves, Jamaica

Customs Broker 2003-2005

Classified goods according to tariff coding

Prepared and processed import and export documentation according to customs regulations, laws or procedures

Paid, or arranged for payment of taxes and duties on shipments

Signed documents on behalf of clients, using power of attorney

Cleared goods through customs and to their destinations for clients

Stayed abreast of changes in import and export laws or regulations by reading current literature, attended meetings or conferences, or conferring with colleagues

Requested or compile necessary import documentation, such as customs invoices, certificates of origin and cargo- control documents

Advised customers on import and export restrictions,tariff systems, insurance requirements, quota,or other customs-related matters

Obtained line of releases for frequent shippers of low- risk commodities, high volume entries or multiple container loads

Jamaica Customs and Excise, Kingston, Wharves, Jamaica

Customs Tally Clerk/Examiner/Manifest Clerk 1996-2003

Used computers for various applications, such as database management or word processing

Arranged conference, meeting or travel reservations for office personnel

Created, maintained and entered information into database

Conducted searches to find needed information, using such sources as the internet

Detained persons found to be in violation of customs or immigration laws and arranged for legal actions, such as deportation

Inspected cargo, baggage, and personal articles entering and leaving Jamaica, for compliance with revenue laws and Jamaica Customs regulations

Located and seized contraband, undeclared merchandise, and vehicles, aircrafts or boats to contain such merchandise

Interpreted and explained laws and regulations to travelers, perspective immigrants, shippers and manufacturers

EDUCATION:

DeVry University, Fort Washington, PA

International Human Resource Management Courses 2010-Present

Lincoln Technical Institute, Harrisburg, PA

Lincoln Automotive Certification 2015

ITT Technical, Levittown, PA

Automotive Engineering Certification 2015

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