Administrative Assistant Microsoft Office

Summary

Skills

Work History

C K

**** ******* ****, ******, ** 19002 • Cell: 267-***-**** • ******@***.***.*** Administrative Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Excellent communication skills

Microsoft Office proficiency

Proper phone etiquette

Strong interpersonal skills

Professional and mature

Works well under pressure

Dedicated team player

First Aid and CPR Certified

Reliable transportation

Schedule creation and maintenance

Basic clerical knowledge

Caring child mentor

Child psychology knowledge

Social media knowledge

Administrative Assistant, 06/2009 to 05/2017

BAYADA Home Health – Blue Bell, Pennsylvania, United States Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion. Managed phone calls and resources for remote employees to ensure they were given the proper tools in order to complete their job responsibilities. Answered and managed incoming and outgoing calls while recording accurate messages. Made copies, sent faxes and handled all incoming and outgoing correspondence. Managed office supplies, vendors, organization and upkeep. Organized all new hire, security and temporary paperwork. Designed electronic file systems and maintained electronic and paper files Managed client and employee complaints

Managed the preparation for state surveys, as well as participated in the annual surveys, both from corporate and state.

Personal Nanny, 06/2013 to 06/2017

Education

Sharon Littleton

Redirected children to encourage safe, positive behaviors. Safely transported children to and from school, medical appointments and extra-curricular activities.

Modeled appropriate social behaviors and encouraged concern for others. Worked with parents to develop and implement discipline programs to promote positive behavior. Communicated with parents about daily activities and behaviors. Helped develop the family\'s schedule to maintain household order. Supervised children while parents were on vacation, business trips and weekend getaways. Regularly traveled with the family to help with vacation activities and childcare. Organized activities that enhanced children\'s physical, emotional and social well-being. Promoted good behaviors by using the positive reinforcement method. Bachelor of Arts: Political Science, 2017

West Virginia University - Morgantown, West Virginia Continuing education in Law

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