Profile Summary:
I have strong * years of experience working as a Business System Analyst / Data Analyst/ Quality Analyst.
My passion is to make business work better by finding useful insights from analytical research mixed with my “out of the box thinking” through consistency and combining leadership with sound business practice for long-term growth and profitability. I hold strong experience in diversified industry sectors including Corporate, Enterprise with great abilities and proven track record of aligning technical solutions with business needs.
Professional Profile:
7 year’s industry experience as Business Analyst in Corporate, Health Care, Pharmaceutical, IT, Financing with excellent understanding of business requirement gathering, Business Analysis, Business Process Modeling.
Collaborate with Business Stakeholders, SME’s to understand the requirement & specifications of for new applications along with re-engineering the existing application and objectives to ensure that projects outcome effectively meets strategic
Excellent Leadership and People Skills including issue management, decision making, conflict resolution and ability to build positive relationships within teams
Excellent knowledge working on Data Analysis to build Strategy Web Application/ Web Designing/ Web Analytics for database integration.
Skilled in Analysis of Web Design,Web Application with experience in Creating Use Cases, Class Diagrams, Activity Diagrams, State Diagrams, Sequence Diagrams, Unified Modeling Language (UML) using MS Visio and IBM Rational Tools-Rational Rose, Rational Unified Process (RUP), Class Diagram & Activity Diagram.
Familiar with UI/UX design artifacts such as wireframes, storyboards, concepts, prototypes, and screen flows.
Experience in problem solving and skilled at Analyzing/Eliciting Business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
Excellent understanding of Data Analysis, Data Services, Data Warehousing (DW & DWH) Enterprise Data Warehousing (EDW), ETL Process (Extract Transform & Load) using SQL query tools and applications.
Knowledge of the software development life cycle (SDLC) and agile methodologies.
Developed Business Requirements Documents (BRD), Functional Specifications Documents (FSD), Business Requirements, Business Stories, and Define Business rules create page optimization and monitoring strategies and communicate requirements to the technical teams.
Experience in writing & reviewing Test Procedures, defining Test Cases, Test Scenario, Test Plan Analyzing Bugs, and Understanding about various approach to conduct testing including Black Box Testing, Regression Testing, Performance Testing, GUI Testing, Alpha Testing, Web Application Testing interaction with team members in fixing errors and User Acceptance Testing (UAT).
Experience in using Requisite Pro, Clear Quest
Proficient in GAP analysis, Risk analysis, Cost Benefit Analysis, Estimating, Forecasting and Entity Relationship Diagrams
Seasoned analyst in creating Responsibility Assignment Matrix and Communications Matrix.
Familiar with team collaboration tools such as Tableau Software, JIRA, Salesforce, MS Dynamics and SharePoint.
Effective in strategically enabling enterprise and e-Business solutions, Great experience working on multiple Project & tasks, quick learner also experience working with cross-functional, cross-organizational teams.
TECHINICAL SKILLS
Operating Systems : Microsoft Windows 95/98/2000/XP/NT, UNIX,
Databases & Tools : MS SQL Server 2000, MS Access, Toad, Oracle 9i, DW, EDW, ETL
Languages : SQL, VBScript and UML
Internet Technologies : HTML, XML and HTTP concepts
MS Software : MS Office Tools (PowerPoint, Project, Visio, FrontPage, Excel,
Access, Dynamics, and Word)
Quality Management : Quick Test Professional, Test Director and Bugzilla
Multimedia : Adobe Photoshop, Dreamweaver, Snagit, MS Visio, Mockingbird
Methodologies/ Frame work : Rational Unified Process (RUP), Unified Modeling Language (UML),
(UI/UX), Web Designing, Web Application, Rapid Application
Development (RAD), Joint Application, Development (JAD), JIRA,
SharePoint, IBM Rational Tools-Rational Rose, Requisite Pro, Clear
Case, CRM Products Including Salesforce, Project Management,
Operation Management, Planning, Clear Quest), Data Modeling,
Business Modeling, Use Case Diagrams, State Machine Diagrams,
Sequence Diagrams, Activity Diagrams and Class Diagrams.
Professional Experience
Judicial Council of California (JCC), San Francisco, California, U.S.A
January 2016 to Present
Title - Senior Business System Analyst/ Data Analyst/ Quality Analyst
The project involved re-development of Old THEMIS website to New Website JIS (Judicial Information System) for JCC (Judicial Council of California). It also included developing System for organizing details for registered customers. The application was interfaced with various databases to fetch data from them. Involved development of UIs, APIs, Data process, Data mapping, Data Analyzing. The project was to develop a dashboard in order to fit individual form Pages/Screens like Person, Organization, Committee, Faculty, Experiences, Judicial Position, Contact, Status, Reports etc.
Roles and Responsibilities:
Developed Business Requirements Documents (BRD), Functional Specifications Documents (FSD), Business Requirements, Business Stories, and Define Business rules create page optimization and monitoring strategies and communicate requirements to the technical teams.
Excellent understanding working in agile environment coordinated Sprints, from Iteration Planning, daily scrum, Daily Standup meetings and Iteration Reviews and Retrospectives.
Developed Unit Test Cases create page optimization and monitoring strategies and communicate requirements to the technical teams.
Gathering all the analysis report prototypes from the business analyst belonging to different Business units.
Excellent understanding working in agile environment coordinated Sprints, from Iteration Planning, daily scrum, Daily Standup meetings and Iteration Reviews and Retrospectives.
Conducting User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.
Designing and developing Use Cases, Activity Diagrams, Sequence Diagrams and Business Process Models that depict modeling of all the activities of the business from the conceptual and procedural level using MS Visio.
Conducting Web Application Design reviews with the business analysts, content developers and DBA’s in collaboration with Product Manager to develop and maintain product roadmap, prioritization through sprints planning.
Identify opportunities for process and program improvements and enhancements. Validate that page-level optimization and server-level optimization will produce the outcome that meets the requirements and objectives.
Experience in writing & reviewing Test Procedures, defining Test Cases, Test Scenario, Test Plan Conducted different types of testing like, Load Testing, Performance Testing, GUI Testing, Alpha Testing, Security Testing, End to End Testing, Analyzing Bugs, Defect Reporting, Defect Tracking, Defect Closing using JIRA interaction with team members in fixing errors and User Acceptance Testing (UAT).
Experience working with leadership teams, external service providers, internal technical teams, analytics, and various other business functions to assure production support.
Excellent understanding of Data Analysis, Data Services, Data Warehousing (DW & DWH) Enterprise Data Warehousing (EDW), ETL Process (Extract Transform & Load) using SQL query tools and applications from legacy to new database system.
Acting as a liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships.
Optum Health Care (United Health Group), Minneapolis, Minnesota, U.S.A August 2014 to December 2015
Title - Senior Business System Analyst/ Quality Analyst
Roles and Responsibilities:
Preparing design documents for various project for example Data Fabric, GP-Decomm, and HEDIS-View 360.
Worked on various projects related to health care data handling & Integration conversion of codes from ICD-9 to ICD-10, HIPAA, Hadoop, and Apache Hadoop (Platform).
Knowledge working on different sets of Health Care Claims, (276/277, 278, 834, 837), HIPAA Transaction Codes & Standard (HIPAA ASC X12 Version 4010, 5010).
Helped design and develop applications for Project platform base design.
Full Understanding working as a Business Analyst in Agile framework preparing Business and Technical documentation – Project charter, Product Definition Document (PDD) Expert in preparing Business Cases, (BRD’s) Business Requirement Documents, (FRD’s) Functional Specific Document, (SWOT) Analysis, Cost Benefit Analysis (ROI), Risk Analysis, Gap Analysis (AS IS TO BE).
Created Use Cases Diagrams, Use Case Narratives using UML modeling tools such as MS Visio.
Facilitated requirement gathering sessions using questionnaires and prototyping techniques such as Wireframes, Page Mock-ups and Screenshots using Visio, Dreamweaver and HTML for UI Designer was actively involved in the Web Application development for Data Fabric.
Developed the Test Plan, Test Conditions, Test Scenario and Test cases to be used in UAT which include different testing Alpha testing, Security Testing, Performance Testing, End to End Testing, Compatibility Testing, Black Box Testing based on business requirements, technical specifications and/or product knowledge.
Familiar with team collaboration tools such as Tableau Software, JIRA, Salesforce, MS Dynamics and SharePoint.
Prepared the Business Functional Specifications document for “Data Fabric” based on the required existing functionality process and made it more efficient.
Defined Business Rules based on the understanding of the existing system and inputs from the business users and stakeholders
Excellent understanding of Data Analysis, Data Services, Data Warehousing (DW & DWH) Enterprise Data Warehousing (EDW), ETL Process (Extract Transform & Load) using SQL query tools and applications from legacy to new database system.
Experience working with Tableau Software Business Intelligence & Analytics tool for understand the customer wants better using the existing system Data Fabric.
Hands-on knowledge of working under pressure and delivered expected results and experience working with vendors (request for proposals).
GENENTECH, South San Francisco, California, U.S.A June 2014 to August 2014
Title - Business System Analyst
Roles and Responsibilities:
Project 1: HIPAA Implementation & EBIS Project
Served as a project management analyst on multiple initiatives involving maintenance and systems changes for HIPAA implementation, Worked on Development of the (EBITS) Project
Multi-Phase project for Enterprise Business Intelligence Tool Standardization project to address the issue reporting in multiple tools.
Performed Vulnerability Analysis and Deep Dive analysis of the application to find out vulnerable areas and to strengthen them by offering solutions.
Completed system documentation, researched system requirements, participated in system testing and verification for HIPAA implementation.
Integrated Intuit CRM and EDI connectivity with internal databases and external applications such as ASI and ESP.
Increased leads by 50% through web site development and administration, utilizing Dreamweaver HTML/CSS.
Consulted with IT Personnel to determine business, functional and technical requirements for specified applications.
Developed effective reporting tools for the business unit and completed existing projects from original concept through final implementation
Participated in Code Reviews, System Testing and UAT followed by production verification, post production testing and support
Project 2: Genentech Employment Retention Program
Developed project proposal for Genentech ERP project increase company organization, productivity and performance
Developed website and marketing materials for company and client outreach
Participated in doing detail analysis contributed towards the knowledge base areas of best retain, recruit, and reward & recognition to retain STEM population.
Reviewed, analyzed and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify the current Web design application programs.
Assisted in developing and maintaining business & financial reports and IT work/databases which was required to support the various lines of business and specific projects.
Consulted with IT Personnel to determine business, functional and technical requirements for specified applications.
Performed internal & external reporting scoping, initiating, planning, executing, controlling and closing strategy project,cash management, cost reduction & efficiency
Indulged in extensive analysis of business goals and factors contributed to or impede the ability to obtain those goals using JIRA & SharePoint Tools.
Derived and executed long term and short term system which help built relationship with the employees by recognizing the problems and solve the issues before the STEMs leave the company.
HINDUSTAN PETROLEUM CORPORATION LIMITED, Pune, India June 2012 to May 2014
Title – IT Business Analyst
Roles and Responsibilities:
Performed Data Analysis, created Data Mapping and Data Interface documents using SQL Scripting. Evaluated data profiling, cleansing, integration and extraction tools (e.g. Informatica).
Developed high-level Business Project Plan and helped manage scope.
Developed and implemented test cases for the CRM systems.
Provided Leads and support to the business unit directly by scoping, initiating, planning, executing, controlling and closing strategy project using JIRA.
Analyzed Business firm accounts, prepared statements for clients on everyday basis.
ASARA ENGINEER’S, Ahmednagar, Maharashtra April 2011 to May 2012
Title - Business Analyst/Data Analyst
Roles and Responsibilities:
Worked with marketing team to understand the exact needs of American Express clients.
Developed Data Mapping, Data Governance and transformation and cleansing rules for the Master Data Management Architecture involving OLTP, ODS.
Created and maintained specifications and process documentation to produce the required data deliverables (data profiling, source to Client maps, flows). Established Inner Join, Outer Join and created Indexes whenever necessary.
Acted as an internal business consultant for marketing team in assistance in developing business systems roadmaps for the marketing automation ecosystem
Provided solutions to business issues, which include creating custom objects, triggers, workflows, reports or other custom development work or managing the work with a developer for redesigning of the current web application to the new web application which meets the latest standards and requirements.
Managed business implementation project road map for large projects implementation.
HI-TECH ENGINEERS, Ahmednagar, India April 2010 to March 2011
Title - Business Analyst
Roles and Responsibilities:
Conducted JRP/JAD sessions with End User Community addressing software & business needs.
Communicated with internal customers and management throughout the project lifecycle, ensured issues were analyzed and resolved in a timely manner, provided project status updates.
Ensured internal client relationships and vendors were managed productively and proactively
Provided resource planning within the budget constraints, along with business quality and risk management
Spearheaded functional and budget meetings with directors and vice presidents across various teams to discuss the budget and cost benefit analysis impact for the business project.
EDUCATION DETAILS
Master in International Business Administration (MIB)
HULT INTERNATIONAL BUSINESS SCHOOL, San Francisco USA