Customer Service Microsoft Office

Objective

I am seeking a job that would help me establish a position in a leading organization. I would like to advance my experiences professionally. I have completed my Bachelor’s Degree of Science in the concentration of criminal justice and I am currently attending South Texas College of Law. I would appreciate the opportunity to work with your company and demonstrate my qualities to exceed in your department.

Experience

Receptionist, Accountemps (Contract) August 2017- September 2017

nIn this position I am responsible for answering the phones, greeting guests, organizing and filing of invoices, faxing, and general office support.

Administrator, Continental (Contract) December 2015- July 2017

nIn this position I input data, filed personal information, generated reports, issued out employee numbers, worked with office machines and prepared training rooms with the necessary equipment. I also assigned training to employees as needed to keep them in their current positions.

nMy employment with the training department benefited my literacy in computer systems and lesson planning. I also worked closely with the HR department providing information for new employees.

Teller, Wells Fargo January 2015- December 2015

nThis job opportunity allowed me to work with multiple kinds of people, meet the needs of customers, and offer products that would benefit the consumer.

nMy position at Wells Fargo gave me the opportunity to increase my professionalism, cash handling skills and sales techniques.

Server, Chili’s Grill & Bar August 2013- February 2014

nChili’s Grill & Bar allowed me to learn experiences in serving and listening to the guest, cash handling, restocking merchandise and providing customer service.

nI learned how to manage a large group of people and entertain them as well as managing a considerable amount of space full of guest.

Teller, Navy Army Community Credit Union February 2013- August 2013

nThe duties at Navy Army consisted of cash handling, balancing in and out, operating computers and machines such as RBU, scanners, copiers and cash advances.

nThis experience granted me the opportunity to work in a professional atmosphere and a different kind of cliental.

Customer Service Supervisor, Big Lots April 2010- November 2012

nCash handling, customer service, supervising cashiers, balancing cash registers, prepare deposits, night drop, price changes, and restocking merchandise are duties I received working at Big Lots.

nBig Lots allowed me to develop and present my supervising skills.

Education

Texas A&M University of Corpus Christi 2014

Bachelor of Science in Criminal Justice, Corpus Christi, TX

Del Mar College 2012

Associate of Arts in Liberal Arts, Corpus Christi, TX

Tuloso Midway High School 2009

High School Diploma, Distinguished Achievement Program, Corpus Christi, TX

Volunteer

Templo Elim, Assemblies of God Church 2007 - 2011

I have volunteered in the media, youth and children’s department at my home church. I helped coordinate fundraisers and events such as Vacation Bible School. I organized the department’s bookkeeping and administrative areas. I arranged all trips and activities in all departments. Also, I arranged lesson plans as well as taught classes. I supervised many volunteers during major events.

Skills

My abilities consist of problem resolution, prioritizing deadlines, phone communications and customer service. I am also bilingual and have excellent organizational, people and decision-making skills. I am a quick learner and typist, reliable, good at multi-tasking, initiator, and self-motivated. I am familiar with computers, Microsoft Office, scanners and copiers.

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