Customer Service Manager

CURRICULUM VITAE

OF

NKOSINATHI KNOWLEDGE TSHABALALA

PERSONAL DETAILS

Name : Nkosinathi Knowledge

Surname : Tshabalala

Date of Birth : 30 September 1986

ID Number : 860**********

Gender : Male

Physical Address : 12266 Ext 7B Orange Farm

Contact Numbers : 079-***-****

Alternative Number : 081-***-****

Marital Status : Single

Nationality : South Africa

Home Language : IsiZulu

Other Languages : English, Sesotho and Tsonga

Health : Excellent

EDUCATIONAL BACKGROUND

Last School : Mpheti Mahlatsi Secondary School

Highest Grade Passed : Grade 12

Subjects : English, Isizulu, Geography, Biology, Business Economics, History

Year Obtained : 2011

EMPLOYMENT HISTORY

Name of Company : Makro (Woodmead)

Duration : 1 Year (February 2008- March 2009)

Position : Merchandise

Duties :

packing stock

Price changing

Runner

Name of Company : Builders Warehouse (Bheka Management Services)

Duration : August 2010-June 2013

Position : Detail Checker (acting supervisor)

Duties :

Receiving stock

Dispatching stock

Front-line (checking stock)

Name of Company : Builders Warehouse

Position : Sales Consultant

Duties :

Customer service

Merchandising

Dealing with customers queries

Answering calls (inbound and outbound)

Duration : 3 year

REFERENCES

Name of Company : Makro(Woodmead)

Contact Person : Feroz Rashid

Position : Manager

Contact Number : (011-***-****

Name of Company : Builders Warehouse-Bheka Management Services

Contact Person : Lutumba Lusaka

Position : Supervisor

Contact Number : 010-***-****

Name of Company : Builders Warehouse

Contact Person : Jabulile Nkabinde

Position : Dispatch Manager

Contact Number : 010-***-****/ 074-***-****

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