Jan Diaz

**** ********* *** **, ***** Rapids, MI 49506

Tel: 248-***-**** Email: ac2kp0@r.postjobfree.com

Career Overview

PMP Certified Software Development Project Manager and Certified Scrum Master with demonstrated expertise in project planning, scope definition and management, and administration; strives for quality and applies process and discipline towards optimizing performance; excellent interpersonal skills - good communicator, leadership, high integrity.

Strong business analysis skills and excellent facilitation abilities to assume leadership responsibilities. Able to jump into technical discussion and collaborate with clients to successfully guide them ensuring continued focus on business goals and objectives. A constant learner, striving for the right solution to maximize business value.

Qualifications

PMI - PMP Certified

CSM - Certified Scrum Master

Waterfall, Iterative, Agile methodology experience

SAFe

Customer needs assessment

Strong project management skills

Excellent communication skills

Strong collaborative skills

Technical Skills

C/C++/C#,MS COM, MS VC++ MFC, XML, MS Source Safe, VBScript

MS Office - PowerPoint, Excel, Word, Visio, Project, MS Project Server

OO Design and Coding, SDLC

PL SQL Developer, MS Sharepoint

Accomplishments

PMO

Lead on Agile Advisory Team for adding and increasing Agile principle and practice adoption within the Fannie Mae projects including the modified waterfall projects that are the majority of the project types.

PM/Scrum master candidate recruiting lead, screening resumes, interviewing candidates and recommending to the client.

Scrum Master for a HPE internal agile sales collateral development project.

Lead on project budget tracking initiative

Project Management

Scrum Master for the Vendor Funded Promotions project. This Scrum team is part of the Merchandising Portfolio with 4 Scrum teams utilizing Scaled Agile Framework (SAFe).

Project/Program Manager for the Quality Assurance System (QAS) enhancement program. This program is budgeted at $1,002,419 and has 21 team members. This application supports the Loan Quality Assurance process managed by the National Underwriting Center and includes web pages, process workflows, database, and B2B imaging.

Project Manager for the STAR application which supports the Servicer Total Achievements and Rewards. This project had a $550k budget with 12 team members.

Project Manager for the Enterprise Transformation Program – Main development effort was the Re-Architect MB to .Net Services project for the Healthways Account. This project converts 15 message broker services to the MS .Net platform. Successfully deployed into production on June 15th, 2014 after over a year of delay. This was a multiyear project and was budgeted at $890,000 to complete and a peak of 14 immediate team members when I became PM.

Project Manager for a standardized performance management system with 10 core project team members utilizing an iterative software development methodology.

Manager for the Blaze Rules to JBoss project. This project stood up Jboss servers and coordinated the switch in the calling services to the JBoss server from the original Glassfish.

Managed for the License Management System and Web Services projects being developed as part of a combined vehicle diagnostic and reflashing tool including Web Front End, Database, and Backend systems. Instrumental in having the HP team selected to develop the License Management System. Technical architecture includes, SOA Solution, SOAP/XML. This was a 68.25 man month project with a peak of 7 developers.

Managed two pc-based development projects with a tight deadline requiring implementation before a parts obsolescence took place involving a cross functional team from Stuttgart Germany and Portland Oregon.

Managed complex cross functional development effort of IBM WebSphere/Oracle application for flashing electronic control units correctly at the plants on schedule for model year production. This project includes web pages, reports, SOAP internet connections with a fat client pc application.

PM for Meijer Distribution Center projects including replacing 800 end of life PCs, Warehouse management system development projects.

PROFESSIONAL EXPERIENCE

Project/Program Manager March 2016-Present

Clover Consulting/Meijer Inc.

Project Manager for SAFe Agile Release Train assisting with process reporting, risk and issue management, budget tracking.

Scrum Master/PM for Merchandising Vendor Funded Promotions project facilitating all scrum ceremonies, supporting the team and product owner in agile practices, maintain teams VSTS site, information radiator, managing stakeholder communication and status reporting.

IT Project Manager for Warehouse Management System enhancement projects

Project Manager for IT Hardware upgrade projects

Work with the business to develop project objectives and goals

Prepare and seek approvals for the Statement of Work, tollgate documents, and closedown

Prepare monthly steering committee slide deck and facility meeting

Prepare change requests and chair the project Change Request Review Board.

Manages projects to deliver project solutions and services in accordance with agreed schedule, cost, and technical specifications

Maintain schedule, issues, risks, scope changes

Manage Tollgates for the projects, obtaining necessary sign-offs and reporting on the tollgate SLAs.

Collect and report metrics

Resource project team to required size.

Complete weekly status reporting in Project Server and PWA.

Assist Business Relationship Manager with project budget tracking.

Customer Project/Program Manager Aug 2014-March 2016

HP/Fannie Mae

Adapt agile principles and practices to incorporate into any project delivery on the spectrum from waterfall, iterative to agile.

Manages services levels (SLAs) and client commitments for applicable project.

Manages projects to deliver project solutions and services in accordance with agreed schedule, cost, and technical specifications

Maintain schedule, issues, risks, scope changes

Oversees the day-to-day activities of the project team member ( including contractors) to accomplish project objectives, meet milestones, meet established schedules, resolve technical and operational issues, produce quality results.

Collect and report metrics

Works with workforce management to resource project team to required size.

Prepare for applicable review boards ( architecture, operations, release management )

Coordinate with other suppliers as needed.

Conduct daily stand-up meetings in required phases.

Responsible for resource planning and financial variance analysis.

Key member of Agile Task force to promote and educate Agile practices within the Credit PMO. Acting PM and leading the development of Agile Adoption workstream.

Customer Project/Program Manager Nov 2013-Jul 2014

HP/Healthways Account, Franklin, TN

Healthways offers comprehensive solutions that improve well-being, decrease healthcare costs, enhance performance and generate economic value for our customers

Manages services levels (SLAs) and client commitments for applicable project.

Manages projects to deliver project solutions and services in accordance with agreed schedule, cost, and technical specifications

Maintain schedule, issues, risks, scope changes

Oversees the day-to-day activities of the project team member ( including contractors) to accomplish project objectives, meet milestones, meet established schedules, resolve technical and operational issues, produce quality results.

Collect and report metrics

Works with workforce management to resource project team to required size.

Prepare for applicable review boards ( architecture, operations, release management )

Coordinate with other suppliers as needed.

Resource planning and financial responsibility for the projects.

Software Program/Project Manager 2004-Nov 2013

HP/Detroit Diesel Account, Detroit, MI

Detroit Diesel Corporation is a subsidiary of Daimler Trucks North America and a leading manufacturer of heavy duty diesel engines and axles.

Program management for the Electronic Engineering Applications.

Define the feature requests for web-based server applications utilizing Oracle database from multiple stakeholder groups.

Utilized Agile Extreme Programming Practices.

Create the Project Charter Document and obtain customer buy-in.

Execute change control processes to assess urgency of new features and change requests as they are added to the system.

Conduct prioritization meetings with stakeholders and adjust schedules appropriately. Backlog Grooming.

Formal requirement definition and management.

Facilitate estimating sessions.

Conduct Risk Assessment meetings and monitor risks.

Collaborate with colleagues in Portland, OR and Stuttgart, Germany, coordinating release schedules, testing, and technical requirements.

Develop and maintain master projects schedule.

Participate is weekly cross-corporate functional team meetings.

Prepare for and participate in monthly steering committee meetings with upper management.

Organize and prepare for project workshops

Enforce software development processes and quality assurance activities.

Participate in business and technical design reviews.

Assist with system testing activities as needed.

Resolve production support issues when necessary

Mentor junior team members.

Joint projects with DTNA followed HOUSTON process.

Software Engineer 1995-2004

HP/Detroit Diesel Account, Detroit, MI

Team lead for the Manufacturing Plant Floor ECU Programming Team. Guiding the team’s activities and approving design and software quality.

Designed and implemented PC applications utilizing MS COM and C++ to flash engine specific data and firmware to diesel engine controllers.

Finalized the design, development and testing of underlying MS COM components for Windows 2000 rewrite of ECU Factory Programming System from PC DOS application.

Successfully manage the design, development, testing, and providing release packages for Windows tool required by external customers to service ECU on the engine, which was built on a core set of MS COM component modules. This application is used by over two thousand customers world-wide.

Senior Application Developer

Douglas & Lomason - Farmington Hills, MI

Expertly designed, implemented, and maintained material tracking and inventory systems, including the automation of a Highrise Storage facility and a material tracking system, using Intermec Janus RF scanners.

Software Engineer

Digital Equipment Corporation – Farmington Hills, MI

Responsible for packaging reuse objects according to standards.

Handled various applications for engine component tracking, with the use of C and FORTRAN Programming, along with Oracle and INGRESS Databases.

EDUCATION

Bachelor of Science-Computer Science/Mathematics

Michigan State University, East Lansing, MI

Certifications

PMI PMP – Project Management Professional

CSM – Certified Scrum Master : ScrumAlliance

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