Paralegal, Legal Assistant, Office Manager

SHAWN DENIĆE ROSS

Contract Paralegal / Legal Assistant / Office Manager (3/2002 - Present)

Telephone: 281-***-**** E-Mail: *****.***********@*****.*** Criminal / Family / Civil / Business (Breach of Contract and Employment) Estate Planning / LLC's / Corporate / Probate / Juvenile / CPS / Immigration (Unaccompanied Minors, Family, and Business) HIGHLIGHTS OF QUALIFICATIONS

Proficient with MS Word, Excel, Outlook, WordPerfect, WestLaw, LoisLaw, CaseMaker, FastCase, MyCase, Adobe Pro, ProDoc, Quicken, TimeSlips, and electronic filing systems, including: ECF/ECM, PACER, E-File Texas, and, Pro-Doc E-Filing 2; Familiar with MS Access and PowerPoint;

Outstanding time management and organizational skills and accustomed to working in a time-sensitive environment; ability to grasp complex situations, adapt and learn quickly;

Excellent writing and communication skills, in-depth knowledge of medical terminology; in-depth knowledge of legal terminology and principles; ability to analyze legal documents for accuracy, and ability to scrutinize a high volume of medical records and prepare comprehensive medical analysis;

Strong client service orientation with tact and professionalism to work with many kinds of personalities, and able to handle confidential information in a sensitive manner;

ISO Certifications – write policy and procedures, compile and maintain procedural manuals, internal procedural audits, track corrective and preventative action reports, and create and maintain document control matrix;

Compile and process statistical reports, create and maintain blueprint files and equipment reference manuals, maintain parts inventory and schedule preventative maintenance and repairs, track labor and repair costs for each production line;

General office responsibilities, such as: supervise office personnel, attend and prepare minutes for executive meetings; travel arrangements, incoming/outgoing mail, respond to/compose correspondence, answer switchboards, transcription, 10-key, and filing.

Long-Term Contracting With:

John S. Cossum 713-***-**** *******@*********.*** (03/2002 - present)

Greg A. Hughes 281-***-**** ****@*************.*** (01/2016 – 02/2017)

Mark A. Castillo 713-***-**** ****@***************.*** (01/2016 – present) RESPONSIBILITIES:

Research case law to obtain case relevant materials and draft briefs;

Research immigration issues and prepare "Unaccompanied Refugee Minor Program" Report, and "Special Immigrant Juvenile Status" Report;

Prepare discovery requests; meet with clients to prepare responses, identifying relevant objections, with limited guidance; conduct records retrieval; conduct factual investigations to assist in the discovery of witnesses, documents, and the preparation of discovery;

Collect, analyze and classify evidence; prepare witnesses for depositions and trials; direct interaction with detectives, investigators, and process servers;

Assist attorney in all phases of the client representation process from the inception of the case through completion, including meeting with new clients, drafting pleadings, motions, proposed orders, and attorney correspondence, conducting witness interviews, and attending court proceedings and trials;

E-file pleadings and other documents in state and federal courts, and regulatory agencies, and interact with court personnel;

Create, organize and maintain electronic/paper files, assemble trial notebook, exhibit lists with exhibits, witness lists, proposed findings, witness outlines and jury charges;

Maintain attorney calendar with court appearances, case deadlines, and coordinate depositions and mediations;

Track attorney costs and expenses and prepare client invoices; accounts payable/receivables, P/L reports, and banking transactions (IOLTA & Operations accounts); and, prepare expense claims and certifications for court appointed cases;

Supervise and coordinate office staff and provide fill-in support when needed; and, perform other duties as necessary;

Manage one attorney's offices in Houston, Texas; Kingwood, Texas; and, Phoenix, Arizona;

Designed attorney web-page.

EDUCATION

San Jacinto College, Micro-Computer Technology, 1985 & 1989;

Texas College of Medical Careers, Medical Office Management, 1990-1991

Seminars:

• Datastream Systems - MP2 Paradox Instructional Course and MP2 Access Upgrade Course; • Adult Criminal System;

• Client Interaction; • Witness Interviews; • Expert Witnesses; • Opening Statements/Closing Arguments;

• DWI’s - Felonies and Misdemeanors; • Revocations; • Juvenile Overview; • Mental Health/Title 36;

• Dependencies; • Appeals; • Investigations; • Conflict Resolutions; • Sexual Harassment; • Sage TimeSlips;

• Windows NT Administration

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