Customer Service Sales

CURRICULUM VITAE

PERSONAL DETAILS

Name : NGUYEN THI THANH TAM

DOB : 30 – 08 – 1992

Gender : Female

Marital Status : Single

Nationality : Vietnamese

Address : ** **** ******, *****eld, New South Wale, Sydney

Email : ******************@*****.***

Mobile phone : 040*-***-***

ACADEMIC BACKGROUND

-The university name: University of Social Sciences and Humanities

-Major: Russian – English

-Range of time: 2010 – 2015

-Achievement:

Win a scholarship for passable students of university.

Win the title ‘Sinh vien 5 tot’.

Graduated with the Good rank in Bachelor degree for both University (Russian) and College (English) levels.

Experience the teaching, documents translating and tourist guiding interns.

-The university name: International College Management of Sydney

-Major: Hospitality & Tourism

-Range of time: 2016 – 2019

-Achievement: Studying Master degree.

PROFESSIONAL EXPERIENCES

-IN SYDNEY:

COMPANY

Nutty Land

Company type

Private

Location

380 Paddy’s market, Sydney (Market City)

Department

Sales

Duration

07/2017 till now

Position

Multi-tasking (Customer service, sales, etc.)

Job description

-Prepare and represent nuts and fruits.

-Serve and sell.

-Cash control.

-Keep shop clean.

Reference

Hussein (041*-***-***)

COMPANY

Impact warehouse

Company type

Private company

Location

2/46 Raymond Avenue, Matraville

Department

Staff

Duration

05/2017 – 7/2017

Position

Multi-tasking

Job description

-Pick up order.

-Pack order.

-Classify and check new arrival.

-Hang clothes.

Reference

Mrs. Kim (049*-***-***)

COMPANY

Novotel hotel

Company type

Multinational company

Location

Pier street, Sydney (near Chinatown)

Department

Housekeeping

Duration

04/2017 – 05/2017

Position

Housekeeper

Job description

-Clean rooms as requirement.

-Give directions for guests to reception if any questions.

-Teamwork to complete weekly and monthly targets.

Reference

Mr. Peter (046*-***-***)

COMPANY

Krispy Roll

Company type

Private

Location

Bijou Line, Sydney (near UTS)

Department

Staff

Duration

03/2017 – 04/2017

Position

Multi-tasking (Customer service, kitchen hand, etc.)

Job description

-Receive order and make required rolls.

-Prepare ingredients.

-Serve and sell rolls.

-Cash control.

Reference

Mrs. Monica (041*-***-***)

-IN VIETNAM:

COMPANY

Aurora Hotel Plaza

Company type

Private Hotel

Location

Pham Van Thuan Str., Bien Hoa, Dong Nai

Department

Sales

Duration

12/2016 – 01/2017

Position

Sales Executive

Job description

-Receive booking and send mail to confirm.

-Deal and offer the price for the long-term and short-term accommodations and other services (pick-up, drop-off, car renting for city tour,…) to Corporates and Travel Agencies.

-Support Banquet team to manage the serving teams

Reference

Ms. Tam +84-946-***-***)

COMPANY

Fashion Garments 2 CO. LTD

Company type

Multinational company

Location

Sonadezi Tower, Bien Hoa Industrial Zone 1

Department

Merchandise

Duration

08/2016 – 12/2016

Position

Costing and Developing Merchandiser

Job description

-Do research on new garment styles.

-Do costing with different suppliers and dealing to get the best price for garment manufacturing.

-Order raw materials in need to produce garments.

-Make samples for customer/buyer approval.

Reference

Mr. Ravindra +84-933-***-***)

COMPANY

California Fitness & Yoga Center

Company type

Multinational company

Location

The Pegasus Plaza

Department

Member Services

Duration

05/2015 – 08/2016

Position

Member Service Supervisor

Job description

-Bring a 5 star-pledge service standard towards members.

-Strengthen the connection with members (birthday gifts, interpreter for members when needing advises from Masters

-Set up ideas and organize the monthly events for each Department (Personal Trainer, Yoga, Group X…).

-Work with related Dept. and other managers to solve the problems when servicing members, to deal with members to finger the final solution out for complaints.

-Supervise, support staff and be a leader in team work.

-Set up training for the new staffs.

-Make plan and organize team building.

Reference

Mr. Jay +84-974-***-***)

COMPANY

Kien Thuc Viet English Center

Company type

Private Center

Location

The 4th street

Department

English Teaching

Duration

04/2014 – 10/2015

Position

English teacher

Job description

-Set up the class rule for the kids

-Impart the knowledge in multiple ways to inspire the kids in learning, especially focus on the most effective ways.

-Often update the student’s progress with parents, ask for support from them at home in need.

-Have a strong connection with children to discover the pros and cons to motivate them.

Reference

Mrs. Khanh +84-909-***-***)

COMPANY

Bach Khoa English Center

Company type

Domestic Company

Location

Near Ngo Quyen high school

Department

English Teaching

Duration

06/2013 – 12/2013

Position

English teacher

Job description

-Impart the knowledge in multiple ways to inspire the kids in learning, especially focus on the most effective ways.

-Have a strong connection with children to discover the pros and cons to improve them.

Reference

Mrs. Uyen +84-164-****-***)

CAREER SUMMARY IN NEXT 2 YEARS

Cultivate experiences in Hospitality field.

Study new languages (France, Spain).

Start own business as online one to get sense in management environment.

Balance work-life to get chance to travel around for learning more.

OTHER SKILLS

Microsoft Office tools: Word, Excel, Power point,…

Responsibility

Discipline

Good team work and work as personal

Organizational skills

Creativity

Good communicational and presentative skills.

Can adjust myself with work

Dedication

HOBBIES

Traveling, Reading, Cooking, Doing things which need to focus and be patient (drawing

Sydney, October 3, 2017

Nguyen Thi Thanh Tam

Contact this candidate