MELISSA
PALMER
*** ****** ****** ****, ******, VA 22827 / **************@*****.*** / 480-***-****
Skills Summary
Word, Excel, Office, Multi-line Phones, Customer Relations, Synergy
Education
Certificate in Interior Design
Certificate in Dental Assisting
Clinique Education Classes
Experience
MGRM PINNACLE 10/2014-1/2017
Administrative Assistant
Manage front desk, attendance of students, answer phones, meet with potential students and parents, schedule appointments of teachers and principal, create flyers of upcoming activities, assign courses to students, enter transcripts, withdraw students
CLINIQUE 4/2012-10/2013
Clinique Counter Manager
Execute counter business plan and expectations, set and manage counter goals, create skin care plan for clients, maintain client relationship through education of new and existing products and client needs, inform clients and potential clients of upcoming events, execute counter merchandising guidelines, manage image standard, attend seminars for extended education
SOUTHWEST AMMUNITION 3/2010-3/2012
Office Manager
Handled all aspects of processing, shipping, and receiving, including ammunition inspections. Provide customer support. Processed payments, orders, and record of receivables. Position required the ability to run all aspects of a business office independently.
VECTOR ARTS ACADEMY 3/2005-3/2012
Office Manager and Costume Designer
Assistant to the Artistic Director, managed community and parental contacts. Create original costumes for dancers. Relied heavily on independent ideas and creativity.