Manager Customer Service
Resume:
ISAAC LATIMER
Houston, TX
**********@*****.***
Summary of Qualifications
Proficient in windows 98-10, and all MS components. Able to take directions and Knowledge of many common laws and penalties, from education background.
Work History
Quality Inn&Suites September 2016-Present
Perform routine safety inspections of the property during week nights and weekends.
Open and run office during the weekend.
Respond to guest service calls,
Check-in/out guests
Maintained updated knowledge of emergency procedures. Weekend and Night Manager.
Assist guest with all daily needs.
Boston Market October 2015- September 2016
Assist Customers in food purchase
Prep items for the next day
Clean all dishes for the day and prepare new setting for the next day
Clean dining room during and after shift
SDD Management
Legal Assistant May 2015-July 2017
Answer busy switchboard for 7 Attorneys
Maintain and organize sensitive client information
Assist all Legal Secretaries and Paralegals
Value Place Airtex
Night Manager/ Night Auditor-Oct 2013-May 2015
Assist guest with all daily needs.
Perform routine safety inspections of the property during week nights and weekends.
Open and run office during the weekend.
Respond to guest service calls,
Check-in/out guests
Maintained updated knowledge of emergency procedures. Weekend and Night Manager.
Retro Video, Texas
Administrative Assistant-Dec 04, 2008 - Apr 03, 2013
Daily uploading available inventory into the Amazon and Ebay server
Monitoring each sale, processing of payment and returns
Pricing each item at a reasonable price to be sold.
Packing and shipping each item sold on the website.
Printing and recording each postage used in the packaging process.
Communicating in a timely manner with the potential buyers regarding any questions on merchandise.
Interactive Response Tech AT&T Campaign, Houston, Texas
Customer Service/Call Center-Nov 03, 2008 - Jun 05, 2009
Assist customers of a Fortune 500 Company with billing and issues concerning phone, DSL or wireless services
Accepting payments on accounts by check or credit card.
Process new and transfer orders.
Market and sale products offered by the AT&T family of Companies including: Dish Network and Direct TV.
Negotiate pass due and collection payment with customers
Ball High School, Texas
Student Teacher-Oct 06, 2003 - Apr 14, 2004
Assist middle school and elementary student in class room setting. Assist teacher with work assignments for the day.
Prairie View A&M University, Prairie View, Texas
Associates Degree
Aug 2004-2007
Major: Criminal Justice
Minor: Nursing
Ball High School, Galveston, Texas
High School Diploma/GED
Aug 2000 - May 2004
Major: Advance Placement
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