C Nd
Resume:
Katy J ohnson
**************@*****.***
SUMMARY
Full-time s tudent w ith 6 y ears c ombined c ustomer s ervice a nd a dministrative e xperience. S trong ability t o p rioritize, c omplete m ultiple t asks s imultaneously, a nd f ollow t hrough t o a chieve p roject goals. A nswers a h igh v olume o f c alls w hile h andling i n-person i nquiries f rom c lients. F lexible a nd hardworking w ith s trong d rive t o s ucceed. SKILLS
● Proficient i n M icrosoft O ffice S uite, P OS s ystems, A dobe P hotoshop, I llustrator, I ndesign
● Excellent o rganization s kills a nd h igh a ttention t o d etail
● Strong c ustomer s ervice s kills
● Excellent w ritten a nd v erbal c ommunication s kills EXPERIENCE
NY C ake A cademy, F latiron D istrict - A dministrative A ssistant October 2 016 - P RESENT
● Research a nd s chedule c lasses a t s pecialty c ake d ecorating s chool
● Create d aily s ocial m edia p osts o f s tudent w ork a nd p romotional m aterials
● Update E C ommerce w ebsite w ith r elevant d etails a nd i mages
● Track i nventory o f t ools a nd s upplies, a nd s end a nd r eceive o rders
● Design p romotional m aterials f or w eb, p rint, a nd i n-store d isplays
● Provide i n-person, o nline, a nd p hone s ervice t o c lients, a s w ell a s t o g uest i nstructors
● Assist t he o ffice i n f iling d uties, a s w ell a s p ulling a nd p urging
● Perform b asic b ookkeeping d uties, c ompile f inancial r ecords
● Event p lanning a nd s peech w riting f or t he N Y C ake S how, T he G olden T ier A wards
● Maintain h ealth c odes a nd f ood s afety s tandards Bad B urger, L ower E ast S ide H ostess/Server May 2 016 - O ctober 2 016
● Managed f ront a nd b ack o f h ouse d uties f or a f ast-paced, 7 0-seat c asual r estaurant
● Served m eals, c leared t ables, t ook p hone o rders, a nd p rovided e xceptional c ustomer service t o u p t o 3 0 c ustomers.
● Trained n ew w ait s taff o n P OS s ystem, g uest s ervices, a nd r estaurant p olicies a nd procedures
● Maintained h ealth c odes a nd f ood s afety s tandards Town S hop, U pper W est S ide E commerce C oordinator January 2 016 - M ay 2 016
● Assisted s tock s upervisor i n t racking i nventory a nd s hipping/receiving o rders
● Cataloged a ll p roduct i nfo a nd i mages f or e ntry i n E C ommerce w ebsite
● Provided c lerical s upport f or s upervisor a nd o wner a s n eeded Mystique B outique, M idtown Lead S ales A ssociate December 2 014 - J anuary 2 016
● Stocked, r eplenished, a nd o rganized i nventory w ith a ccuracy a nd e fficiency
● Assisted s upervisor i n t ransferring m erchandise b etween M ystique l ocations
● Provided e xemplary c ustomer a ssistance, m anaged P OS s ystem
● Maintained o rganization o f f loor d isplays, a nd u pdated w indow d isplays w ith l atest merchandise
EDUCATION
Hunter C ollege, U pper E ast S ide - B achelor o f A rts i n W eb P roduction a nd S tudio A rt
(double m ajor)
July 2 014 - P resent
The B eacon S chool, U pper W est S ide N YS R egents D iploma September 2 008 - J une 2 012
EXTRACURRICULARS
Beacon I nk M agazine, T he B eacon S chool E ditor i n C hief September 2 010 - J une 2 012
● Reviewed a nd v etted s tudent-submitted w riting a nd v isual a rt t o b e p ublished i n a nnual student-run l iterary m agazine
● Worked o ne-on-one w ith p eers t o e dit a nd r evise w ork
● Organized f undraisers a nd f ield t rips
● Designed f ull-color p ages o f m agazine i n A dobe I nDesign f or p rint
● Worked o ne-on-one w ith f aculty s upervisor a t e very s tage o f m agazine p roduction
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