Sales Customer Service
Resume:
CURRICULUM VITAE
Abdul Rauf Khan
Mobile no : 009**-*********
Email – ************@*****.**.**
Personal strength:
Well-experienced, motivated professional in retail sales. Having excellent communication skills, self-confidence, energetic, effective working independently as well as team member in the sector of retail and wholesale industry.
Working Experience:
Hot and Crispy International L.L.C Dubai, UAE
Senior Sales Executive December 2011 to till date
Duties and responsibilities:
Having key understanding and majorly dealing with frozen products, cheese, canned products and other consumer commodities.
Prospect for potential new clients and turn this into increased business.
Plan, approaches and pitches.
Build relationships with new clients.
Present new products and services and enhance existing relationships.
Track and record activity on accounts and help to close deals to meet the targets.
Identify opportunities for campaigns, products and distribution channels that will
lead to an increase in sale.
Responsible for expanding the business in new business domains, markets and geographies.
Attend industry functions, such as Food fairs and Exhibitions, and provide
feedback and information on market and creative trends.
Work with sales teams and other internal colleagues to meet customer needs.
Attending team meeting, motivating and sharing best practice with colleagues.
Fanan Food Stuff L.L.C Dubai, UAE
Sales Executive June 2009 to July 2011
Had pursued my services in leading key accounts like Union Co-op, Emirates Co-op, Geant, Hyper Panda, K.M.Trading, Safeer Group, Ansar Group, Lulu, Al-Maya group.
Duties and responsibilities:
Building good relations with customer.
Pursuing category management and planning accordingly to achieve good sale.
Listening to customer requirements and presenting appropriately to make a sale.
Arranging meetings with potential customers to prospect for new business.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information.
Negotiating on price and costs, delivery and specifications with buyers and managers.
Advising on forthcoming product developments and discussing special promotions.
Liaising with suppliers to check the progress of existing orders.
Checking quantities of goods on display and in stock.
Recording sales and order information and sending copies to the sales office.
Reviewing your own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customer’s businesses and requirements.
Making accurate, rapid cost calculations, and providing customers with quotations.
Emarat (Emirates General Petroleum Corporation, U.A.E) Dubai, UAE
Customer service Assistant July 2006 to March 2009
ISO-9001, ISO-14001&ISO-18001 certified by BVQI
DUBAI QUILITY AWARD 1999
Duties and responsibilities:
Worked as a Service Assistant and Merchandiser.
Implementation of STANDARD OPERATION PROCEDURE in retail facility leading to efficient and profitable operation
Dealing with different suppliers for order and returns
Maintain the stock levels in sales outlet and audit the stock
Ensure 100% customer satisfaction in implemented involving efficiency in services and effective objections handling in solving customers problems.
Safe guard stock availability and merchandising as per the Plano gram and lay out.
Academic Details:
Completed M.Com from Kuvempu University Shimoga, Karnataka.
Completed BBM (Bachelor of Business Management) in First class from Kuvempu University Shimoga, Karnataka in 2010-20011.
Completed Diploma in Computer Science from Kuvempu University Karnataka
Competed Pre University Course in Science discipline in second class from Dharwad University Karnataka.
Completed S.S.L.C. in first class from Karnataka Secondary Education Examination Board.
Computer skills:
One-year diploma in Internet application from Ssi.
Having knowledge in MS DOS, WINDOWS 98/XP, NET, c, c++, java, visual basic.
Additional training:
Undergone ruby VeriFone cash register training and success fully completed.
And conducted special training for basic fire fighting training.
Undergone Department management training from pantaloons India limited for 6 months
Awards
Star of the Month for sincerity and outstanding dedication on duty for the month of October 2006 and July 2007 by E.G.P.C.
Driving License
Having valid U.A.E Driving License for Two Wheeler and Four Wheeler (Manual)
License no: 1502397; Issue date : 27/10/2009; Expiry date: 27/10/2019
Personal profile:
Date of birth : 22-07-1983
Sex : Male
Marital status : Married
Language known : English, Hindi, Urdu, and Kannada.
Nationality : Indian
Hobbies : Playing cricket and singing.
Passport details:
Passport No : F0995051
Date of Expiry : 14 -12-2024
Issue Date : 01-08-2004
In view of the above details, I submit this application for your approval. If you give a chance to serve with you, I assure that I can prove my ability in the same field. I also assure that I can do my best to the utmost satisfaction of my superiors.
Expecting your early confirmation, with thanks
Yours faithfully
ABDUL RAUF KHAN
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