Customer Service Sales
Resume:
De’ Annalisa Alexander
Charlotte, NC 28262
Email: ***********@*****.***
Education: Butler High School
Mission: To secure a responsible career opportunity, where I can fully utilize my training, customer service and marketing skills, while making a significant contribution to the success of my employer.
PRSolutions 05/2017(current)
Financial clerk
●Records and process payments for bills, fines, fees, and other transactions.
7th District LLC 04/2016-06/2017
Waitress/ Bartender
TGI Friday’s 03/2015-03/2016
Waitress
Cheese Cake Factory 10/2014-03/2015
Waitress
●Provide over the top customer service, take orders, and deliver food.
●Answer questions regarding the menu.
●Process payments.
●Greet customers.
●Organize/set tables and dining area.
●Help fellow coworkers.
Total Care & Concern 06/2013-09/2014
Care Giver
●Monitoring the customer’s situation to assure quality care as well as the continued appropriateness of the services including review of documentation of provider’s, provider’s claims, and evaluation/progress summaries of provider’s. This includes observation of service delivery.
●Home and community support services provide instruction and assistance to enable the individual to acquire and maintain skills that will allow him/her to function with greater independence in the community.
Zuma Fun Center 04/2011-06/2012
Cashier/ sales associate
●Accurately process sales and payments for goods/ services and provide receipts to customers.
●Greet and acknowledge each customer.
●Assist customers where possible.
●Provide answers to product and payment related queries.
●Resolve customer complaints.
●Provide change for cash payments.
●Stay up to date on all promotions and special offers.
●Maintain a neat, tidy and orderly work area.
NC Wireless 07/2009-06/2011
Lead Sales Associate
●Creating sales of the product.
●Report on the sale of the product.
●Meet the target set by the company.
●Provide good after sales service.
●Give ideas regarding offers to boost ideas.
●Give feedback to higher management about the product.
Skills:
●Patience
●Attentiveness
●Clear communication skills
●Ability to use positive language
●Time management skills
●Ability to read customer’s energy.
●The ability to stay calm and collective under pressure
●Goal oriented focus
●Great work ethic and willingness to do what needs to be done
●Ability to Persuade others
●Able to close conversations with confirmed satisfaction
Key Accomplishments
●Known as a team leader but also have the ability to work independently.
●Known as friendly and always to have a smile.
●Known to have persistence with the ability to work through and solve problems.
Contact this candidate