KARTHIKEYAN MANICKAM
Shrewsbury, MA
Mobile# 860-***-****
Email: ***********.*********@*****.***
Current Work Status: GC
IT Project Manager/ Scrum Master
Overall 14 years of experience in IT Industry, played multiple roles across all SDLC phases.
6 Years of experience with Strong IT Project management skills in Waterfall model
2+ Years of experience as Agile methodologies.
2+ Years of experience in enterprise release management.
7 years of experience in analysis, design and development of client and server, web based applications.
Strong team management with large numbers of resources with onsite/offshore model and from different horizontals. Managed with team size of 25 people.
Strong knowledge in Insurance domain with records/document management, Business process operations.
Very good experience in transition management. Transitioned the projects complete projects to maintenance & support team and operations team as well.
Proven records in Production support and Enhancement & Bug fix models.
Strong process knowledge in Change, Problem and Release Managements.
Proven experience in Client Management and Vendor Managements
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
Participate in a fast-paced agile software development lifecycle.
Certified SCRUM Master (CSM) from ScrumAlliance®
Certified Project Management Professional (PMP) from PMI organization
Fluent in using Microsoft Project Plan, Visio, Word, Excel and Power point
PPM Tools knowledge of Project Manager.com
Leadership Skills:
Strong leadership qualities: Drives for business results; proven ability to deliver; sets clear goals and empowers team to achieve objectives through continuous improvements
Strategic Vision: Effectively anticipates future possibilities, opportunities and risks through understanding of the Company’s businesses’ competitive strategies, marketplace and opportunities.
Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities.
Personal Presence: Commands respect and credibility within their team, the business and the Enterprise; effectively and comfortably influences at multiple levels with internal and external constituencies; excellent written and verbal communication skills.
Team Player / Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences/constituencies; leverages to enhance the ability to deliver effectively.
Career Progression
Working as a IT Project Manager in Cognizant.
As a Technical Lead & IT Project Manager in Cognizant worked for following clients
oMassMutual Financial Group (Springfield, MA, USA), Enterprise IT Release Manager, Jan2017 to till date
oThe Hanover Insurance Group (Worcester, MA, USA), Scrum Master, Jan to Dec 2016.
oTHE HARTFORD (Hartford, CT and Windsor, CT, USA), IT Technical lead/Scrum Master, Sep 2014 to Dec 2015
oMassMutual Financial Group (Chennai, TN, India), Technical Project Manager, Jun 2011 to Aug 2014
oThe Travelers (Hunt Valley, MD, USA), Senior .NET tech lead and Project Manager, Oct 2007 to May 2011
oNESTLE (Glendale, CA, USA), Sr. .NET Developer/Lead, May 2006 to Sep 2007.
oSchwan’s Food Company (Marshall, MN, USA), .NET Developer/Sr. Developer, Jan 2004 to Apr 2006.
Education & Credentials
oMaster Degree in Computer Application (Scored: 81%) [1997 to 2000], Bharathidasan University, TN, India
oBachelor Degree in Science (Scored: 78%) [1994-1997], Madras University, TN, India
oCertified SCRUM Master (CSM) from SCRUM Alliance
oScrum Master Accredited Certification from International SCRUM institute
PROFESSIONAL EXPERIENCE - Details
1. PROJECT DETAILS
Project Title
MassMutual-MetLife – Broder Dealer Merger and DOL changes
Client
MassMutual Financial Group, Springfield, MA, USA
Duration
Jan 2017 – Till Date
Role
Enterprise IT Release Manager
Roles & Responsibilities
Organizational accountability for the IT releases.
Communicates mission, goals and objectives.
Defines the scope of Enterprise IT Release Management process.
Ensures consistent process execution across departments.
Produces and maintains an up-to-date forecast of releases.
Initiates process improvement projects - Reports on effectiveness to senior management.
Ensure that reports are consolidated following IT Release Management standards.
Ensure a specific release complies with the process
Develops detail release plan must Review the changes and providing process guidance through CAB (Change Advisory Board) meetings.
Ensures that IT Release Management information is communicated to all stakeholders.
Provides hands-on coaching and leadership to local IT Release Managers and IT Change Managers.
2. PROJECT DETAILS
Project Title
Specialty - Apex PMS Integration
Client
The Hanover Insurance Group, Worcester, MA, USA
Duration
Jan 2016 – Dec 2016
Role
Project Manager
Technologies/ Products & Tools used in this project
Technologies: Java, XML, XSLT Transformation, WebLogic, Oracle, COBOL, JCL, DB2 and ETL Reports.
Products: AgencyPort (Java and Oracle), PMS (Mainframe), Connect5 (Middleware), Power Center.
Team Size and Roles
Cognizant: (Team Size: 15) & Client Team (Team Size: 5)
IT BA/SMEs, Enterprise Architect, Solution Architect and Deployment Engineer.
Roles & Responsibilities
Responsible for program level logistics, such as creating timelines, milestones, and cadence of increments and releases.
Support and encourage healthy program communication across all levels of the enterprise for small to medium-sized value streams.
Act as a communications hub between the Portfolio, Program and Agile Team level roles and activities.
Closely monitor and control the project schedule and cost
Co-ordination between projects and inter dependent enterprise apps team
Lead and mentor a talented team of developers to develop, design, and implement scalable and future-proof software solutions.
3. PROJECT DETAILS
Project Title
EDM (Electronic Document Management) Commercial Lines
Client
The Hartford, Hartford & Windsor, CT, USA
Duration
Sep 2014 – Dec2015.
Role
Scrum Master/IT Technical Project Manager.
Project Model
Agile Model.
Technologies/ Products & Tools used in this project
Technologies: .NET (Windows application), SSRS Reports, Java, WebLogic, BEPL Orchestration, Oracle, PEGA Workflow, ECM Documentum, Mainframe and DB2.
Products: Data Dimensions .NET Application products (Split and Merge documents, Scanning and Indexing applications), Optima Intake (OCR) – Image reader.
Team Size and Roles
Cognizant: (Team Size: 22)
Vendor Team: 9 Members (Vendor: Data Dimensions)
Client Team: (Team Size: 6)
Roles & Responsibilities
Responsible for program level logistics, such as creating timelines, milestones, and cadence of increments and releases.
Support and encourage healthy program communication.
Act as a communications hub between the Portfolio, Program and Agile Team level roles and activities.
Facilitates all retrospectives for the program level (Inspect & Adapt Workshops) for small to medium-sized value streams.
Proactively recognize and resolve conflicts between teams/functions through collaboration and consensus.
Tracks program impediments and escalates those that cannot be resolved within the program.
Closely monitor and control the project schedule and cost
4. PROJECT DETAILS
Project Title
RST (Retirement Services Transition) Production support
Client
MassMutual Financial Group, Enfield, CT, USA
Duration
June 2014 – Aug 2014
Role
Technical Project Manager
Technologies/ Products & Tools used in this project
Technologies: Cognos, Informatica and DW, ETL scripting, testing and reporting.
Products: RST DW Applications, Treasury application
Team Size and Roles
Cognizant: (Team Size: 28)
Roles & Responsibilities
As key liaison among the different applications and different groups, following are the application/activities performed by Cognizant team and I am managing this RST production support team of 28 members.
5. PROJECT DETAILS
Project Title
ETO Division Support Projects:
ECM FileNet Support, EIRM support, SAP BW, Cognos Reporting and Teradata support and PAM application support projects
RST IDT program & RS Tech Strategy Portal projects – Sponsor, Participant and TPA (Third Party Administration)
Client
MassMutual Financial Group, Enfield, CT, USA
Duration
Jun 2011 – May 2014
Role
Technical Project Manager
Technologies/ Products & Tools used in this project
Technologies: Sitecore (Content Management), Cognos, Informatica, ECM Filenet, SAP ABAP, ASP, VB, VB.NET
Products: Archer for EIRM (Enterprise Information Risk Management)
Team Size and Roles
Cognizant: (Team Size: 18)
Sitecore Developers, ECM Filenet supports, EIRM team, SAP BW/ABAP consultants, .NET Developers, Informatica and Cognos developers.
Roles & Responsibilities
Lead and mentor a talented team of developers to develop, design, and implement scalable and future-proof software solutions.
Design and implement a new product’s distributed system backend.
Solve interesting and challenging problems from refactoring to design and testing.
Participate in a fast-paced agile software development lifecycle.
6. PROJECT DETAILS
Project Title
S-Desk/Work Queue – Underwriting Enhancements
Client
Travelers Insurance
Duration
Oct 2007 – May 2011
Role
Onsite Technical lead (.NET Technologies)
Project specific skills
.NET Technologies, ASP.NET, Web services, Third party services integration, CICS web services integration
Location
Hunt valley, MD, USA
Roles & Responsibilities
Project management activities and coordinating with different technology team members like .NET, J2EE and Mainframe teams.
Consolidation of Support Activities of these applications by meeting the stakeholders of the applications and documenting the information gathered.
Interact with the end-users of these applications to gather requirements for various upgrades/Production issues to be done to the applications.
Production support ticket handling and analyzing the defects. Providing the fix for the production issues.
Effort and Cost Estimation of the upgrade work to be done on applications.
Environmental up gradation support and also doing the production support.
Perform database maintenance and tuning activities of these applications.
Track day-to-day support activities for the applications.
7. PROJECT DETAILS
Project Title
Non-SAP Applications Maintenance
Client
Nestle USA
Duration
Jun 2006 – Sep 2007
Role
Onsite tech Lead(.NET)
Project specific skills
VB, ASP, ASP.Net, VB.NET, SQL Server 6.5, SQL Server 2000 and MS-Access
Location
Glendale, CA, USA & (Offshore) Chennai, India
Roles & Responsibilities
Consolidation of Support Activities of .NET applications by meeting the stakeholders of the applications and documenting the information gathered.
Design and migrate the applications to newer technologies like .Net, as most of them are in legacy technologies.
Perform database maintenance and tuning activities of these applications.
Track day-to-day support activities for the applications.
Integration and Implementation
8. PROJECT DETAILS
Project Title
Schwan’s HHT testing
Client
Schwan's Sales Enterprise
Duration
Feb 2006 - May 2006
Role
Onsite .NET Developer
Project specific skills
C#, .NET and SQL Server 2000
Location
Marshall, MN, USA
Roles & Responsibilities
Analysis of the requirements. Providing design document
Coding and Unit testing
Integration and Implementation