KARTHIKEYAN MANICKAM

Shrewsbury, MA

Mobile# 860-***-****

Email: ac2kcr@r.postjobfree.com

Current Work Status: GC

IT Project Manager/ Scrum Master

Overall 14 years of experience in IT Industry, played multiple roles across all SDLC phases.

6 Years of experience with Strong IT Project management skills in Waterfall model

2+ Years of experience as Agile methodologies.

2+ Years of experience in enterprise release management.

7 years of experience in analysis, design and development of client and server, web based applications.

Strong team management with large numbers of resources with onsite/offshore model and from different horizontals. Managed with team size of 25 people.

Strong knowledge in Insurance domain with records/document management, Business process operations.

Very good experience in transition management. Transitioned the projects complete projects to maintenance & support team and operations team as well.

Proven records in Production support and Enhancement & Bug fix models.

Strong process knowledge in Change, Problem and Release Managements.

Proven experience in Client Management and Vendor Managements

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

Participate in a fast-paced agile software development lifecycle.

Certified SCRUM Master (CSM) from ScrumAlliance®

Certified Project Management Professional (PMP) from PMI organization

Fluent in using Microsoft Project Plan, Visio, Word, Excel and Power point

PPM Tools knowledge of Project Manager.com

Leadership Skills:

Strong leadership qualities: Drives for business results; proven ability to deliver; sets clear goals and empowers team to achieve objectives through continuous improvements

Strategic Vision: Effectively anticipates future possibilities, opportunities and risks through understanding of the Company’s businesses’ competitive strategies, marketplace and opportunities.

Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities.

Personal Presence: Commands respect and credibility within their team, the business and the Enterprise; effectively and comfortably influences at multiple levels with internal and external constituencies; excellent written and verbal communication skills.

Team Player / Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences/constituencies; leverages to enhance the ability to deliver effectively.

Career Progression

Working as a IT Project Manager in Cognizant.

As a Technical Lead & IT Project Manager in Cognizant worked for following clients

oMassMutual Financial Group (Springfield, MA, USA), Enterprise IT Release Manager, Jan2017 to till date

oThe Hanover Insurance Group (Worcester, MA, USA), Scrum Master, Jan to Dec 2016.

oTHE HARTFORD (Hartford, CT and Windsor, CT, USA), IT Technical lead/Scrum Master, Sep 2014 to Dec 2015

oMassMutual Financial Group (Chennai, TN, India), Technical Project Manager, Jun 2011 to Aug 2014

oThe Travelers (Hunt Valley, MD, USA), Senior .NET tech lead and Project Manager, Oct 2007 to May 2011

oNESTLE (Glendale, CA, USA), Sr. .NET Developer/Lead, May 2006 to Sep 2007.

oSchwan’s Food Company (Marshall, MN, USA), .NET Developer/Sr. Developer, Jan 2004 to Apr 2006.

Education & Credentials

oMaster Degree in Computer Application (Scored: 81%) [1997 to 2000], Bharathidasan University, TN, India

oBachelor Degree in Science (Scored: 78%) [1994-1997], Madras University, TN, India

oCertified SCRUM Master (CSM) from SCRUM Alliance

oScrum Master Accredited Certification from International SCRUM institute

PROFESSIONAL EXPERIENCE - Details

1. PROJECT DETAILS

Project Title

MassMutual-MetLife – Broder Dealer Merger and DOL changes

Client

MassMutual Financial Group, Springfield, MA, USA

Duration

Jan 2017 – Till Date

Role

Enterprise IT Release Manager

Roles & Responsibilities

Organizational accountability for the IT releases.

Communicates mission, goals and objectives.

Defines the scope of Enterprise IT Release Management process.

Ensures consistent process execution across departments.

Produces and maintains an up-to-date forecast of releases.

Initiates process improvement projects - Reports on effectiveness to senior management.

Ensure that reports are consolidated following IT Release Management standards.

Ensure a specific release complies with the process

Develops detail release plan must Review the changes and providing process guidance through CAB (Change Advisory Board) meetings.

Ensures that IT Release Management information is communicated to all stakeholders.

Provides hands-on coaching and leadership to local IT Release Managers and IT Change Managers.

2. PROJECT DETAILS

Project Title

Specialty - Apex PMS Integration

Client

The Hanover Insurance Group, Worcester, MA, USA

Duration

Jan 2016 – Dec 2016

Role

Project Manager

Technologies/ Products & Tools used in this project

Technologies: Java, XML, XSLT Transformation, WebLogic, Oracle, COBOL, JCL, DB2 and ETL Reports.

Products: AgencyPort (Java and Oracle), PMS (Mainframe), Connect5 (Middleware), Power Center.

Team Size and Roles

Cognizant: (Team Size: 15) & Client Team (Team Size: 5)

IT BA/SMEs, Enterprise Architect, Solution Architect and Deployment Engineer.

Roles & Responsibilities

Responsible for program level logistics, such as creating timelines, milestones, and cadence of increments and releases.

Support and encourage healthy program communication across all levels of the enterprise for small to medium-sized value streams.

Act as a communications hub between the Portfolio, Program and Agile Team level roles and activities.

Closely monitor and control the project schedule and cost

Co-ordination between projects and inter dependent enterprise apps team

Lead and mentor a talented team of developers to develop, design, and implement scalable and future-proof software solutions.

3. PROJECT DETAILS

Project Title

EDM (Electronic Document Management) Commercial Lines

Client

The Hartford, Hartford & Windsor, CT, USA

Duration

Sep 2014 – Dec2015.

Role

Scrum Master/IT Technical Project Manager.

Project Model

Agile Model.

Technologies/ Products & Tools used in this project

Technologies: .NET (Windows application), SSRS Reports, Java, WebLogic, BEPL Orchestration, Oracle, PEGA Workflow, ECM Documentum, Mainframe and DB2.

Products: Data Dimensions .NET Application products (Split and Merge documents, Scanning and Indexing applications), Optima Intake (OCR) – Image reader.

Team Size and Roles

Cognizant: (Team Size: 22)

Vendor Team: 9 Members (Vendor: Data Dimensions)

Client Team: (Team Size: 6)

Roles & Responsibilities

Responsible for program level logistics, such as creating timelines, milestones, and cadence of increments and releases.

Support and encourage healthy program communication.

Act as a communications hub between the Portfolio, Program and Agile Team level roles and activities.

Facilitates all retrospectives for the program level (Inspect & Adapt Workshops) for small to medium-sized value streams.

Proactively recognize and resolve conflicts between teams/functions through collaboration and consensus.

Tracks program impediments and escalates those that cannot be resolved within the program.

Closely monitor and control the project schedule and cost

4. PROJECT DETAILS

Project Title

RST (Retirement Services Transition) Production support

Client

MassMutual Financial Group, Enfield, CT, USA

Duration

June 2014 – Aug 2014

Role

Technical Project Manager

Technologies/ Products & Tools used in this project

Technologies: Cognos, Informatica and DW, ETL scripting, testing and reporting.

Products: RST DW Applications, Treasury application

Team Size and Roles

Cognizant: (Team Size: 28)

Roles & Responsibilities

As key liaison among the different applications and different groups, following are the application/activities performed by Cognizant team and I am managing this RST production support team of 28 members.

5. PROJECT DETAILS

Project Title

ETO Division Support Projects:

ECM FileNet Support, EIRM support, SAP BW, Cognos Reporting and Teradata support and PAM application support projects

RST IDT program & RS Tech Strategy Portal projects – Sponsor, Participant and TPA (Third Party Administration)

Client

MassMutual Financial Group, Enfield, CT, USA

Duration

Jun 2011 – May 2014

Role

Technical Project Manager

Technologies/ Products & Tools used in this project

Technologies: Sitecore (Content Management), Cognos, Informatica, ECM Filenet, SAP ABAP, ASP, VB, VB.NET

Products: Archer for EIRM (Enterprise Information Risk Management)

Team Size and Roles

Cognizant: (Team Size: 18)

Sitecore Developers, ECM Filenet supports, EIRM team, SAP BW/ABAP consultants, .NET Developers, Informatica and Cognos developers.

Roles & Responsibilities

Lead and mentor a talented team of developers to develop, design, and implement scalable and future-proof software solutions.

Design and implement a new product’s distributed system backend.

Solve interesting and challenging problems from refactoring to design and testing.

Participate in a fast-paced agile software development lifecycle.

6. PROJECT DETAILS

Project Title

S-Desk/Work Queue – Underwriting Enhancements

Client

Travelers Insurance

Duration

Oct 2007 – May 2011

Role

Onsite Technical lead (.NET Technologies)

Project specific skills

.NET Technologies, ASP.NET, Web services, Third party services integration, CICS web services integration

Location

Hunt valley, MD, USA

Roles & Responsibilities

Project management activities and coordinating with different technology team members like .NET, J2EE and Mainframe teams.

Consolidation of Support Activities of these applications by meeting the stakeholders of the applications and documenting the information gathered.

Interact with the end-users of these applications to gather requirements for various upgrades/Production issues to be done to the applications.

Production support ticket handling and analyzing the defects. Providing the fix for the production issues.

Effort and Cost Estimation of the upgrade work to be done on applications.

Environmental up gradation support and also doing the production support.

Perform database maintenance and tuning activities of these applications.

Track day-to-day support activities for the applications.

7. PROJECT DETAILS

Project Title

Non-SAP Applications Maintenance

Client

Nestle USA

Duration

Jun 2006 – Sep 2007

Role

Onsite tech Lead(.NET)

Project specific skills

VB, ASP, ASP.Net, VB.NET, SQL Server 6.5, SQL Server 2000 and MS-Access

Location

Glendale, CA, USA & (Offshore) Chennai, India

Roles & Responsibilities

Consolidation of Support Activities of .NET applications by meeting the stakeholders of the applications and documenting the information gathered.

Design and migrate the applications to newer technologies like .Net, as most of them are in legacy technologies.

Perform database maintenance and tuning activities of these applications.

Track day-to-day support activities for the applications.

Integration and Implementation

8. PROJECT DETAILS

Project Title

Schwan’s HHT testing

Client

Schwan's Sales Enterprise

Duration

Feb 2006 - May 2006

Role

Onsite .NET Developer

Project specific skills

C#, .NET and SQL Server 2000

Location

Marshall, MN, USA

Roles & Responsibilities

Analysis of the requirements. Providing design document

Coding and Unit testing

Integration and Implementation

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