Profile
Revenue-driven leader, change agent, client advocate with problem solving, management and analytical skills. Knowledgeable in implementation of strategic planning in a fast paced multinational/multicultural marketplaces to achieve optimum utilization of company resources and maximum profits.
Results-focused business driver and cross discipline decision maker in generating detailed new business proposals, building new operations and continually streamlining existing organizations to achieve global competitiveness positive working cultures and maximum operating efficiencies.
Knowledgeable in operations encompassing market analysis, business strategy development, resource allocation, joint ventures and ongoing technical support.
Successful implementation of product/service introduction and consultative solution as well as high-impact and profit building.
Self-motivated to facilitate organization expansion, achieve top performance, penetrate competitive markets and maintain peak quality service and meet aggressive business objectives.
Multi-tasking talents in relationship building, team leadership, meeting organization needs and having attention to deal in time sensitive situations.
Summary of Qualifications
Lincoln University – Master’s Degree in Human Services w. Concentration in Counseling
Leadership Lancaster – Certification in Leadership and Community Awareness
Latino Empowerment Project – Certification in Leadership and Community Awareness
Board Relations / Fundraising / Strategic Planning /
Staff development & Training / Program development & Implementation
Currently working towards my licensure - Licensed Professional Counselors (LPC).
Currently working towards my state certification - Certified Advanced Alcohol and Drug Counselor (CAADC).
Community Progression
Board Member Mental Health of America 2017 – Present
Advisory Board Member for Ambassador for Hope 2017 – Present
President of the Lancaster County Art Association 2016 – 2017
Event Coordinator / Public relations for the Puerto Rican Committee 2002 – 2013
Youth Aid Panel Member for the District Attorney’s Office of Lancaster 2010 – 2015
Board Member for The Latino Vison Association 2010 – 2011
Board Member for the Finefrock & Stumpf Golden Gloves 2011 – 2013
Board Member for The Literacy Council of Lancaster / Lebanon 2013 – 2015
Linguistics
Spanish – Fluent in speech, (verbal & written) high level of comprehension, history of translation services.
Professional Strengths
Non Profit – Designing, Development, and implementing strategic plan along with hiring, managing and retaining staff.
Management / Leadership – Results and customer focused, skilled conflict resolution skills along with skilled in managing performance.
Individual/Group Counseling – Counseled using Adlerian, Gestalt, Holistic, Rogerian, Psychoanalytic, Cognitive Behavioral, Reality, along with Person Centered to address concerns not limited to: family system, depression, poor academic performance, drug and alcohol, anger management, grief, loss, & bereavement, anxiety, blended family issues, divorce / divorce adjustment, multicultural concerns, posttraumatic stress / trauma, self-esteem, workplace issues.
Classroom Guidance / School Teams – Co-developed a Studying Skills curriculum. Over a 6 week period taught and co-taught numerous classes on organization, studying basics, importance of education, and learning styles.
Professional Experience
Part Time Executive Director GOAL Project 2017 – Present
Responsible for directing and overseeing the day-to-day functions of the community in accordance with current state and local standards, and in accordance with all ICC policies and procedures.
Represent the community in a professional manner, markets the community to maintain a positive image and reputation with the local community and to maintain census at the highest possible level
Part Time Therapist Addiction Recovery Systems 2017 – Present
(medicated assisted treatment)
Counsel individual, group and family sessions.
Conduct bio-psychosocial assessments to determine client’s level of care in addition to individualizing treatment plan for each client.
Participates in the development and implementation of agency policies and practices affecting the overall operation and direction of the agency.
D&A/MH/BH – Therapist Crisis Management Team Lancaster County 2015 – Present
Collaborative efforts to local agencies, law enforcement, and the mental health community to ensure tconsistent and astute training that mental health crisis situations are responded to with respect for the person and proper consideration of mental illness.
D&A/MH/BH - Therapist Mazzitti & Sullivan Counseling Service, Inc. 2014 – 2017
Facilitating an abstinence-based program in the interest to interrupt the addiction/abuse cycle and to prevent the progression of addiction by incorporating abstinence, education, family and community support, as well as therapeutic intervention both in a group and individual setting.
D&A/MH/BH - Therapist CRC Health Group 2013 – 2014
(medicated assisted treatment)
Facilitate group counseling, identifies goals and outcomes with treatment team; generally balances group with individual patient needs; generally addresses and leverages the group experience to address topics that are better addressed individually; establishes and regulates boundaries and ground rules.
IL Coordinator Disability Empowerment Center 2012 – 2014
Primary liaison contact and provide regular ongoing case coordination with community agencies, referral/funding sources, probation, schools, employment, doctor’s offices, etc.
Provide quality direct, in-person life skills counseling and case management services.
Administer and complete assessment/intake, individual service plans, quarterly reports, progress notes, and maintain state compliant files.
Dock Supervisor Yellow Transportation – Lancaster, PA 2008 - 2009
Directly supervised 15 to 22 dockworkers and other support personnel along with coordinating day to day operation of freight. Provide planning, direction and control of all available resources to insure timely, damage-free, safe loading/unloading of freight. Provide dockworkers with training and performance feedback including recommending discipline action when necessary. Carried out personnel actions including hiring, disciplining, discharging, lying off, and recalling of employees.
Linehaul Dispatch Supervisor Yellow Transportation – Lancaster, PA 2007 - 2008
Directly supervised 8 to 12 drivers and other support personnel. Coordinate hostling work force to meet service and productivity goals, while adjusting to address fluctuating business levels. Analyzed hostling system and make recommendations to Breakbulk Manager to create an effective and safe working environment.
Family Facilitator Crispus Attucks Association of Lancaster 2005 – 2014
Conduct a 10 week personality development workshops for children and family improvement in addition to advocating the importance of a life without addictions.
Delivered lectures on ways to assist parents to follow through with stipulated plan and report all finding.
Professional Internships
Intern – Therapist Addiction Recovery Systems 2012 – 2013
Counseled individual, group and family sessions.
Conducted bio-psychosocial assessments to determine client’s level of care in addition to individualizing treatment plan for each client.
Participates in the development and implementation of agency policies and practices affecting the overall operation and direction of the agency.
Intern – Therapist Nuestra Clinica Residencial 2011 – 2012
Provide individual and group psycho-educational substance abuse counseling.
Conducted counseling sessions for individuals as well as groups and explained harmful effects of consumption of alcohol and drugs on human body.
Assist Development Director with preparing reports, grant applications, program proposals.