Sales Manager

Hussein Bitar

Houston, Texas 832-***-****

http://linkedin.com/in/hussein-bitar-7b34bb69 ********@*****.***

QUALIFICATIONS SUMMARY

Passionate result-driven IT Specialist and Data Analyst with more than 20 years of experience in various

businesses including Human Rights organization. Skilled in project management, building solutions, problem

solving and team building. Effectively contributed to achieve key business objectives and great results.

Areas of Expertise

Data Analytics & Reporting

Problem Solving

Effictive Goals

Web Development

Database Administrator

Database & application development

Planning

Event Management

International and Public Relations

Departmental Collaboration

Multi-Cultural Environments

Digital Media Platforms

PROFESSIONAL EXPERIENCE

CHAMPION COLLISION CENTER, HOUSTON, TX 2017-PRESENT

IT Specialist / Supervisor

Perform all IT related tasks and installations (hardware, software, and network).

Developed MS Access Management System to automate all the head office and body-shop work procedures.

Supervise daily employees work.

THE NATIONAL CENTER FOR HUMAN RIGHTS (NCHR), AMMAN, JORDAN 2003-2016

IT Consultant / Public & International Relations Deputy (part-time)

Provide software and hardware solutions for the business servers and database, which includes complaints management system, archive repositories, data analyses, and network planning and security.

Manage the business website administrational work through content and features, and official social media campaigns

Build staffs’ capacities and empowerment to the usage of computer applications.

Represent NCHR in many international conferences, bureau meetings, and regional meetings as part of my role as Public & International Relations Officer.

Participated in the capacity assessment missions in Afghanistan for the Afghan Independent Human Rights Commission in Kabul and provided the commission with the capacity assessment report

Handel all tasks of the liaison needed for the ICC (the International Coordination committee of the Global National Human Rights Institutions for the Protection and Promotion of Human Rights).

Manage and translate the Asia Pacific Forum Virtual learning environment website for blended learning courses in Arabic for West Asia Region.

HUMAN RIGHTS ASSOCIATION “WATAN” 2014 – 2015

Project Manager and Social Media Coordinator, Part-Time

Attract and engage supporters in Jordan through active marketing and grass roots campaigns, which resulted in an increase of over 10,000 supporters within an 11-month period.

(WATAN (Arabic term for homeland) is Independent organization funded by the EU to promote a complete domestication into Jordan legal framework of UN standards for prevention of torture and other forms of ill-treatment in Jordan.)

ARABIE GOURMET - FOOD CATERING, Amman, Jordan 2008-2010

Co-founder and Operation Manager, Part-Time

Manage the company’s sales and operations, and support in supervising the human resources, accounting system, stock & inventory, business development and IT operations.

(Arabie Gourmet is a family business which I co-founded with my cousin to prepare gourmet catering and delivering individual healthy and homemade style meals for businesses.)

COLONEL VIDEO & AUDIO, Houston TX, USA 2000–2003

IT and Back office manager, Full-Time

Co-managing the showroom of the company and performing all the back office operations in addition to the IT requirements for the company and its outlets.

OMEIR TRAVEL AGENCY, Abu Dhabi, UAE 1997–2000

Head of Information Systems’ Department, Full-Time

Responsible for the information technology functions of 35 sales outlets and corporate offices, beside developing and implementing of essential programs for the daily operations of the travel business.

Research and provide solutions, include implementing the connection of 18 sales offices to Omeir main office network via Wide Area Network (WAN) composed of ISDN line and Leased circuit using Cisco router (Cisco 3460 as main host and Cisco 805 as remote slave).

Conduct problem solving meetings with the technical staff of different airlines, identifying their requirements and report back to the management with recommendations on the appropriate steps to be taken.

Conduct interoffice training courses for all company employees on various software packages (MS Windows, MS Exchange, MS Office, and BackOffice).

Design, create and implement new Oracle databases for all data, and implemented Security and ROLES for Oracle Database and Application, such as OS level security IRIX and NT.

Formulate and implement disaster recovery plans and backups.

Perform administration task for Unix and NT servers

Develop and test new applications with Developer 2000 and Visual Basic. Writing and tuning of SQL and PL/SQL code.

Provide solutions, implement and maintain the Internet LAN connection. Connecting the company networks to the Internet through Cisco 1603 router and Raptor Firewall for security. Configured and maintain MS Exchange.

SAFEWAY Int, Amman, Jordan, 1993–1996

Senior Computer Programmer

Responsible for the development and implementation of essential programs for SAFEWAY Ltd, to provide vital information in dealing with their fast moving consumer goods in both the retail and wholesale markets.

Developed and maintained inventory, accounting and marketing systems using COBOL language under the Unix operating system.

Maintain a Point of Sales system (NCR ULTRA-3000 – Oracle6) and created interface programs to update the inventory COBOL files with the daily extract sales transactions from the Oracle Point of Sales tables.

Develop a marketing system in Oracle6 and converted all data from COBOL files to Oracle6 tables using SQL LOADER.

Perform system administrator tasks.

Responsible for all Items in the store; Warehouse, Showroom and the Receiving section: Items (inventory, analyzing movement history, reordering levels). Was responsible of managing a team of 25 people, while in the role of Commodities Superintendent

EDUCATION

Associate Degree in Computer Science 1990 - 1992

Royal Scientific Society (Princess Sumaya University for Technology (PSUT)), Amman - Jordan.

LANGUAGE PROFICIENCIES

English- Fluent Writing, Reading & Speaking

Arabic- Mother Tongue / French- Intermediate Level / Spanish: Beginners Level

SKILLS

application development (7 years), Data Analytics (5 years), database (10+ years), Database Administrator

(8 years), Web Development (4 years), Oracle database (4 years), Web Content (5 years), Project

Management (3 years), Statistics (3 years), Program Development (7 years), Network Administration (5

years), Management (6 years), SQL (7 years), MS Office (10+ years), Crystal Reports (3 years), BrioQuery

(2 years), Oracle forms (3 years), POS Systems (3 years)

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