Service Sales

Tracey Y. Graves

**** ***** ****** ****

Memphis, Tn. 38125

Home Phone 901-***-****

Objective: I strive for professionalism and effectiveness. I believe in maintaining a pleasant work environment while working to meet the standards and goals that are set forth by the company.

Qualifications

It is extremely important to me that each work experience be a building experience. My background as a correctional officer taught me to be fair, firm, and consistent when dealing with others. I transferred these skills to my position as a warehouse lead. My duties as a lead included conducting daily meetings with employees to address errors, productivity, and housekeeping; frequent communication with supervisors to discuss production status and problem areas; posting daily productivity and error reports; and also ensuring that pick schedules are cleared and that no product is left on floors, conveyors, aisles, or reconcile areas before leaving at end of shift.

Education

1986-1988 Northwest Junior College, Senatobia, Mississippi

Major in Law Enforcement

1985 GED from Memphis City Schools

Experience

4/2016 to Present Versant Temporary Service

Scan, pick, prepare orders for shipping, and place on conveyer

at ATT distribution center.

9/2013, 4/5/2016 SIMOS Temporary Service

Nike distribution center, picking and check and seal

Later promoted to lead position in 2014, supervising 20 - 50

employees.

3/10 to 9/13, A Learning Experience

Work with pre-school children in this daycare setting

Help with snack and mealtime, teaching, and hygiene

2007 to 2010, Stay at home mother

Stayed at home and worked as a homemaker and mother while our

Children were in elementary school.

1/7/04 to 01/10/07 Foster Parent

Attended training for six weeks to become a state certified foster

Parent. As a foster parent I attended monthly trainings, juvenile court

Appearances, school functions, helped with parent visits, doctor

Appointments, and bonded with the children; which we later adopted.

3/01 to 1/04 Salesperson, The Still Liquor Store

Make sales, stock shelves, cash checks

8/99 to 11/01 Correctional Officer, Shelby County Government

Monitor inmate activities in dormitories; escort inmates to meals, church, medical, and recreational yard; documentation of inmate activities, behavior, and violations of rules and regulations; and write reports reviewed by the disciplinary board.

12/97 to 3/98 Receptionist, Professional Income Tax Service

Greet customers, gather intake information, answer telephone, file information, answer questions regarding status of tax returns, and distribute tax refunds to customers.

10/94 to 9/97 Electronic Technician, Tech Force

Repair, maintenance, and modification of telecommunications

Equipment (FedEx EST tracking devices), record maintenance data in

Accurate and concise manner.

5/92 to 10/94 Salesclerk, BP Oil

Conduct customer transactions, stock shelves, interface with vendors. Order stock for the store, and made work schedules.

3/89 to 5/92 Various Positions, Norrell Temporary Services

Worked various jobs such as receptionist and warehouse work.

Activities

I enjoy music, movies, cooking, and spending time with my family.

Contact this candidate