Project Manager

Summary

Extensive Senior Project Manager experience managing budgets over $6.5M

Repeated success leading full Project Management Life Cycle (PMLC), software development, migration, integration projects for U.S. Federal Government, Financial Services and Commercial environments

Strategic Solutions Consultant with outstanding program/ project management conflict management skills that provide alignment, assurance, management, integration, optimization, tracking, planning, communication and ways to increase profitability

Ability to understand business objectives, provide a clear and concise vision of the project with stakeholders and core team, strategic thinker, best practices.

Identify proper supporting artifacts, business processes and requirements; while partnering with development and solution teams within IT to deliver comprehensive information technology solutions for controlling SPI, CPI and resources leveling to meet each check gates phases, milestones and deliverables.

Create tangible deliverables matrix, project charters, project plan, architectural diagrams, budget/forecast, and dashboards

Bridge the gaps between business and technology with expertise in managing high profiled complex projects and teams (onsite/off shore)

Experience with compliance, rules and regulatory guidelines in the Federal Government and Regulatory Compliance experience within the Federal Government and Financial organizations (Information Assurance and Basel 3 compliance)

Key Qualifications:

Business Relationship Management

Portfolio, Program and Project Management

Manage multiple portfolios/projects simultaneously

Waterfall/Agile Project Management with Scrum and Sprint Coordination

User Stories and Product Backlog Management

ITIL V3 Foundation for IT Service Management

Capability Maturity Model Integration (CMMI)

Technical Team Management

Technical engagements, application design and development

High visibility and interaction in Customer Relationship Management

SDLC/PMLC Methodology

Warehouse Control Systems

Process Improvement

Teamwork and Collaboration

ERP Implementation/Rollout Plan

Data Center Warehousing

Systems Integration, Software Development Life Cycle (SDLC)

Change Management

Vendor Management: RFP, Selection process, Vendor Estimation for level of work (LOW), Vendor Monthly Evaluation Reports, Invoices

SWOT development & management

Stakeholder/ Resource Management & Reporting

Budget planning/Forecasting/Budget Variances/Earned Value Management EVM, P&L, AML

SharePoint Guru (16 yrs)

Information Assurance/Cyber Security Information/IT Compliance

Risks/Issues/ Project Governance

MS Project, MS Project Server, Innotas Planview/CRM Dynamics

Extensive travel Projects within– United States & International

Project Objectives:

Installations/Implementations

Software Development

Application Development

Testing and Deployments

Integration/ Migrations

Infrastructure/Migration/Testing

Tools Used:

MS Project

Project Server

MS Dynamics 365 CRM

MS Dynamics AX CRM

Innotas Planview PPM

Clarity PPM

SharePoint WBCT

Team Foundation Services ALM

ACCOMPLISHMENTS

Selected 1 of 30 Senior Technology Project Managers for Emirates Airline in Dubai UAE, to conduct mock auditing and streamlining their PMO structure to pass audits, and ensure they were able to use SharePoint to optimize their level of work for collaboration, document/artifacts repository, financials, dashboards, etc.

Maintained attention to detail and follow up which resulted in on time deliveries with no missed deadlines; customer satisfaction averaged 4.9 out of a possible 5.0

Managed hardware, software, and firmware development. Overall accountability for product success. Premier customer contact, nurtured accounts to production status.

Captured 60% savings in projects costs in only five months reengineered project plan and renegotiated contracts with new vendors; enhanced quality assurance and maintained timelines.

Bridged the gap between customer expectations and engineering decisions by communicating effectively with both. Successfully managed 16 client contracts valued at $8M in annual revenue Directed extensive face to face client meetings requiring up to 25% travel annually

Portfolio Lead for successful $6.5 million global SAP outsourcing pursuit. Created project plans, staffing models and detailed estimates for upgrades. Functionality add-ons, instance consolidation and new implementation projects. Developed and presented long-term roadmap and business case surrounding 6 production instances covering 15,000 users in 6 countries. Managed resources from India, US, Germany, UK and Singapore to development, identify risk mitigation strategies, perform contract language reviews, create staffing projections and perform due diligence activities.

Information Technology Skills:

Software Application Experience

MS Office 2007 & 2010, Office 365 (Excel, PowerPoint, Word, Visio), MS (EPM) Enterprise Project Management (2003,2007) with PWA; MS Project and MS Project Server, Clarity Project Portfolio Management (CA PPM) MS Dynamics CRM, Netscape; IE; Web Trends Reporting; Remedy Ticket System; Anti-virus; PC Anywhere; MS Dynamic AX v09; HP-Open view; Site Scope; Siebel 7.5 (CRM software); F-secure (SSH); I-Planet; Web-sphere; SQL and Oracle; NT, UNIX, RHEL Linux,Window Server 2008, Windows 7 Operating Systems and Checkpoint Firewall Software; Team Foundation Server (TFS); Microsoft Navision; PC Anywhere; Crystal Reports, BIRT Reporting Tool, JIRA

Professional Experience:

Station Casinos & Resort Corporate Office 3/2017 – 6/2017

Senior IT Project Manager (Contract ended) Las Vegas, Nevada

Managed $600K capital Software Development projects from inception to completion across multiple departments and provide clear concessive objectives of the projects with the development team. Manage project governance policies, processes and procedures to drive cultural change of the project engagements and accountability. The project liaison between business, technical team and 3rd Party resources

Developed work breakdown structure, estimations, project plans for projects based upon the scope of work (SOW) to clearly define requirements

Worked directly with the client to confirm the scope of work, produce timelines, integrated master schedule, for a cross functional implementation team. Ensured all project deliverables were within scope before they were accepted and signed off, by the customer.

Experience running multiple projects simultaneously - Use waterfall, agile and scrum master for all projects

Conducted cross- functional communications with other internal departments related to various products, processes and initiatives

Extensive technical knowledge and detailed understanding of operational dependencies of systems network, current technologies and security in a technical environment

Ensured vulnerability assessments and risk mitigation were performed for critical development and infrastructure components

Prepared, tracked, removed road blocks and barriers to report the projects progress, resource staff, assets, schedules, metrics and governance reports to upper management and execution of the project

Ensured project risks are discussed at project reviews. Monitor and control risk plans and provide oversight to ensure mitigation plans are in place. Escalate risks identified by the project team to stakeholders

Responsible for resource management, project scheduling, budgets and forecast working with internal/external customers, subcontractors to drive performance of excellence, maximize value and set metrics to reflect our levels of performance and progression of the project Tools Used: TFS MS Project, SharePoint, Visio, MS Office 365

JP Morgan Chase Company (TCS Contractor) 7/2014 – 8/2016

GTI, FTS Migration Program Manager Columbus, Ohio

Managed high profiled $6.5Million+ portfolios coupled with using MS Dynamics AX Customer Relationship Management (CRM) tool to successfully set up complex, high demand projects for clientele in the US and UK

On-boarding & Migration of 150,000 clients of JP Morgan from ST4.6 to ST5.0 version. Managed the FTS and development team. Managed on/off shore teams – Bangalore, India

Provided global strategic leadership for program implementation, including maintaining positive and consistent collaborative relationships among all implementing partners

Works with the Global Operations Manager to ensure the global project work plan and implementation plans, are technically sound, evidence-based and consistent with international priorities

Served as the primary liaison to the external impact evaluation consortium director, and ensure timely and proactive collaboration with the impact evaluation team(s) to protect the intended evaluation design as well as to provide complementary contextual, process, and monitoring data on a regular and pre-determined basis

Ensure that program performance objectives and mandated deliverables such as technical activities, annual work plans and programmatic/financial/technical reports are carried out in a timely fashion and meet the highest quality standards

Developed, monitored and revised budget pipeline and conduct monthly reviews to ensure accountability of all project activities (dashboard) as well as the accurate and timely reporting of finance deliverables using (MS Dynamics AX)to upper management

Developed versioning scorecards for all applications

Developed strategies and tactical plans for upgrade and maintenance to ensure best performance and availability

Ensured that appropriate security guidelines and procedures were established, maintained, updated regularly and adhered to by the staff in all project offices. By using dynamics this allowed me to monitor the project from inception to completion, reflecting resources allocated, project KPI’s, artifacts adhered to, and in compliance within JP Morgan’s rules and regulations

Tools Used: MS Dynamics AX CRM, SharePoint,(Admin rights), FXM

PNC Bank (TCS Contractor) 11/2013 – July 2014

Senior Technical Project Manager Pittsburgh, PA

Managed a team of 30 resources, including (on/off-shore) and 3rd Party Vendor (IBM) – Commercial Credit Modeling Development (CCMR) to meet BASEL Compliance, implementation and rollout of MS Office 365

Managed large-scale complex projects; strong experience handling multiple projects, multiple customers and multiple teams effectively

Managed the budget using EVM, schedule and scope. Identified and maintained a level of communication to all stakeholders, steering/executives committee, while implementing a comprehensive Governance, Risk and Compliance (GRC) approach using SharePoint as a collaborative tool for housing document and informational platform

Conducted meetings with Customer Account Managers, Business Owners, Solutions Architect, Production Team Back Office, Developers, 3rd Party Vendor such as IBM using Agendas and producing meeting minutes within 24 hours posting on Sharepoint, Technical/Project Review Board for awareness, feedback and approvals to move forward with Acceptance Criteria, Deliverable Matrix, Integrated Master Schedules (IMS)Communication Plans, Contingency and Disaster Recovery in a Power Point Presentation

Experience in gap/impact analysis, design and development of computer systems, applications and databases to meet customer requirements

Conducts briefings and technical meetings for internal and external representatives. Review progressions of tasks completed, challenges and/potential risk

Created templates for each phase of the SDLC process from Inception to Project Closure; Ability to produce high level technical/development documentation for the Product/Solution delivered

Participated in the vendor selection process and facilitate the Proof of Concept for various vendors and created form for vendor evaluation performance reports

Managed the development, installation and functionality of credit monitoring and tracking systems. Tracked and documented all defects and conduct mini TRR’s before the actual testing for the entire system

Developed and coordinated a clear direction for the PNC’s long-term growth plan using business intelligence and market feedback.

Excellent verbal and written communication skills, including the ability to effectively communicate complex concepts to all levels of end users

Collaborated with the testing teams on process, procedures and standards related to unit testing, integration testing, user acceptance testing and performance testing

Worked with technical and support resources to resolves any issues/risks or change management processes revisions

Helped the PMO team with streamlining their SDLC processes and check gates to ensure all PM’s were following the same processes for SDLC projects.

Tools Used MS Project, SharePoint, Visio, MS Dynamics 365

International Monetary Fund (IMF) 6/2013 – 10/2013

Senior IT Infrastructure Global Project Manager Washington, DC

Managed a $5.5M Portfolio for upgrades and rewrite of existing database Document Management Facility System

Managed a team of 47 resources (on/offshore) and Vendor resources

Managed cost, schedule, and performance through the completion of tasks within estimated timeframes and budget

Prepared RACI Chart and assign duties as required and ensure assignments are completed, as directed.

PMO, Procurement, Communications, Configuration Mgr, Network/Ops, Compliance, Helpdesk Support

Established and documented requirement for premises, ensuring the new premises provided sufficient capacity for the new environment, assessing

Determined and enforced work standards review and resolve work discrepancies to ensure compliance with contract requirements. Ultimately responsible for the integrity of all work performed and all deliverables received.

Audits on this project were conducted to ensure deliverables; financial reports and artifacts were properly submitted on time and stored in SharePoint.

Requested historical documents are retrieved, reviewed and updated, with each department lead approval

Performed vulnerability scanning

Managed Integration Security Request and Group Policy Enforcement

Created automated scripting for compliance efforts

Managed System Incident Management response and tools

Monitored and analyzed security event data and logs

Managed security incident escalation and response

Conducted proactive monitoring, prevention, detection, and remediation; as well as incident and vulnerability remediation

Experienced in assessing and coordinating responses to threats and/or attacks to the technology infrastructure and the supported applications/systems

Experienced hands-on experience implementing security infrastructure management and monitoring tools

Experienced in web security and compliance (e.g., Domains, Firewalls, IDS/IPS systems)

Implemented the rollout of Windows 10 for 100,000 users – (International and Domestic)

Tools Used: Adobe Acrobat 9, Clarity, MS Project, SharePoint, (admin rights) and training end users, Blueprint, MS Office 365, SCCM rollout, JIRA

Department of Veteran Affairs 8/2012 – 6/2013

Senior Program Manager Migration/Testing & Deployment Washington, DC

Managed a team of 27 resources internal and external members in a matrix environment

Coordinated departmental or cross-functional teams, focused on delivering new or enhanced systems, business processes, and other projects as necessary

Managed projects from inception to completion (or transition), including tracking and evaluation of project performance. Ensures that projects are completed on time, within budget, and within scope

Participated in project review and status meetings, and communicates project status to the senior management team. Utilizes project management methodologies to ensure maximum project effectiveness. Motivates project team to ensure optimal performance. May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities

Defined and developed program scope, objectives, detailed plans, budgets and metrics for large projects and/or portions of complex projects. Develops forecasts and proposes responses to variances and trends with the project. Monitors project execution to ensure all obligations are met May pursue contract variations, when appropriate.

Responsible for adherence to program plan and budgets for all projects. Recommends corrective actions and implements changes. Identifies and mitigates risks; develops and implements risk mitigation plans. Procures internal and external resources. Allocates project staff with required competencies to meet project objectives.

Managed challenging vendor relationships. Responsible for direct communication to relevant senior stakeholders.

Provided input into proposal preparation, statements of work and specifications, and estimations of costs. Identifies and manages program enhancements and process improvements.

Conducted project reviews through the life of the project

Traveled 45% - St. Petersburg, Florida, Houston, Texas - Testing and Deployment offices (Data Center relocation and renovation experience) Tools Used: JIRA, MS Project, SharePoint (admin rights) provided training and was part of the SharePoint Team as for back up support

U.S. Department of Defense 2/2010- 8/2012

IT Lead Project Manager Washington, DC

Managed a $4B portfolio (Vision Center of Excellence) healthcare upgrade records for US troops and veterans to virtual (cloud based) migration, using Digital Healthcare Platform (DHP), and rollout of windows 7 implementations for Department of Defense ( This initiative was led under VP Joseph Biden)

Managed and led distributed project team of 35+person(s) On/Off Shore Team and 3rd party vendor resources

Gathered all pre-existing artifacts, Configuration Plan, Security, Production, Testing, Applications to gather all information to do a proper Gap Analysis, Health check of the environment before implementing a new product into the environment. Developed a blueprint that integrate data from VA, military and commercial electronic health records, apps, devices so the information is available to providers in real time. Providing a comprehensive dashboard, medical record, ability to make appointments, Prescriptions, follow up reminders and assign a HCR to track the care of the patient, and enabling a holistic approach to healthcare that supports the patients. In creating a centralized platform for the patient, increases the level of care. Also making sure we were in compliance with HIPPA, 508 compliance, security access, SSO, data flow information, testing speed of data flow

Conducted daily scrum (Agile) meetings with the core team every morning before we start the workday for progress, challenges/risks etc.

Conducted weekly internal/external Technical team meeting with all levels/position

Conducted bi-weekly meetings with key stakeholders to ensure alignment of the project

Prepared and maintained Integrated Master Schedule (IMS) that highlights all deliverables, milestones, and Financial/Budget forecasting

Conducted pilot testing, used Waterfall/Agile approach. Conduct mini TRR’s after each phase to correct defects as we go, to lessen defects in the overall Testing. Data Migration, make sure health codes are establish such as ICD codes and the latest version. Upgrade from ICD-9 to ICD 10 and API connections tested successfully

Prepared and submitted deliverables: Weekly, Bi-weekly, monthly status reports, Risk Analysis, Action Items, Provided Sub-contactor’s Funds Status report, Performance Report,

Used Earned Value Management (EVM) SPI and CPI as part of the weekly deliverables

Conducted Test Readiness Reviews (TRR), System Integration Testing (SIT), Design Integration Testing (DIT) Information Assurance (IS)

Tools Used: MS Project, JIRA, Clarity, SharePoint, Intelligent Application Gateway 2007 (IAG) for remote users

Education:

Coastal Carolina College

oParalegal

US Graduate School

oCertification: Information Technology Project Management

ITIL V3 Certification

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