Supervisor Customer

**** ****** ****** *******, ** ***** 901-***-**** *****************@*****.***

Teresa Stittiams

Objective

Seeking a management position with a respectful organization where I can utilize my exceptional organizational abilities, communication skills, and provide a sanitary and safe environment for patrons .

Technical Skills/Proficiencies

Able to do work independent or as a team member.

Capable to do minor repairs, responding emergency calls etc.

Excellent in English communication.

Exceptional knowledge of handling and disposing of hazardous materials and blood borne pathogens with care.

Thorough knowledge of methods of maintaining, cleaning and preserving a variety of surfaces.

Experience

May 2017-July FedEx

Material Handler

Sorting Mail

Scanning

Make Labels

Key in Tracking Number, I.D. Form Number, Routing Number, and Enters City and State

Puts Mail on the Converter Belt

August 2014-present ServiceMaster

Facilities Supervisor

Supervises multiple facilities for cleanliness

Manages 16 to 25 employees

Creates employee schedules

Manage all Employees timekeeping

Interview and hire new Employees and issue disciplinary notices when needed

Completes daily walkthroughs

Communicates weekly with clients

Provides customer with communication logs

Monthly customer visits

Respond to all Customer requests

Evaluates employee performance

Examines equipment and operational tools

Conducts monthly training sessions

Maintain positive client relationships

Delegate job duties and tasks as needed

Support other branches of the organization

Assist with professional development plans

Conducts weekly meetings with management team

Orders supplies and materials monthly

Administer drug tests as needed

Operates iPhone, iPad and Emails

Operates mechanical janitorial equipment scrubber, extractors and vacuums

April 2013-August 2014 Redbirds Stadium

Custodial Team Leader

Monitors 10-15 employees daily.

Responsible for assigning duties and tasks.

Report any inoperable equipment

October 2012-April 2014 FedEx Forum

Post Supervisor

Create and modify schedules for 12 employees

Maintained 56 Suites and Club Boxes

Plan, organize, and direct employee trainings.

Provide employee feedback.

Ensures implementation and execution of all

safety methods.

Monitoring inventory

Facilitate cleaning and setup of skyboxes.

August 1990-June 2013 Memphis City Schools

Memphis, TN

Memphis, TN

Memphis,TN

Custodian

Perform preventative maintenance in and around facilities.

Serve as a lead worker in the absence of the supervisor.

Direct the work of student assistants and short-term, non-continuing employees.

Respond to service requests, coordinate resources and implement the set up and take down of furniture and equipment for a wide variety of campus and community events.

Report and respond to emergency calls for custodial assistance.

Clean and disinfect restrooms, locker rooms, child care center, health occupations facilities and other facilities; order and stock facilities with paper and supplies.

Vacuum, shampoo and spot clean carpets and furniture; wash windows

Stripped and waxed floors

Education

August 1983-May 1987

Booker T. Washington HS

Memphis, TN

Graduated with academic diploma.

References

Available upon request.

Contact this candidate