Tanya McNair-Knoetgen, PHARMD

Colorado Springs, CO 80924 719-***-****

ac2k3l@r.postjobfree.com

Licensed Pharmacist

Customer Service & Patient Education Medication Dispensing Pharmaceutical Research

Customer-focused, Licensed Pharmacist with over 20 years of experience establishing positive relationships with customers, pharmaceutical representatives/manufacturers, medical professionals, healthcare organizations and insurance providers. Dedicated to providing quality patient care and fast and accurate medication dispensing. Comprehensive knowledge in policies, procedures, practice standards, and federal and state laws and regulations to make critical and informed decisions. Work with precision in fast-paced environments by expertly prioritizing, verifying, filling, reviewing, and consulting patients on prescription and over-the-counter medications. Areas of expertise include:

Pharmacy Operations

Operational Streamlining

Prescription Dispensing

Patient Medication Management

Clinical Pharmacology

Regulatory Compliance

Prescription Compounding

Formularies

P&L Oversight

Vendor Negotiations

Budget Management

Patient Consulting

PROFESSIONAL EXPERIENCE

PREMIER PHARMACY GROUP, LLC, Colorado Springs, CO 9/2015-9/2017

Pharmacist & Pharmacy Operations Manager/Consultant

Led pharmacy operations, including locating wholesalers, collaborating on nursing and GPO contracts, sourcing and selecting pharmacy software and equipment, and formulating and creating policies and procedures.

Steered the launch and growth of this full-service pharmacy within a long-term care facility, managing all aspects of developing and securing contracts.

Consulting for the entire facility reviewing all resident charts monthly and making recommendations at monthly meetings to improve patient care.

ARIZONA SPINE & JOINT HOSPITAL, Mesa, AZ 2010 – 2012

Director of Pharmacy / Pharmacist in Charge

Managed pharmacy operations including staff development, inventory control, sales, expense control and ensuring excellent customer service. Quickly addressed all customer issues while ensuring a superior patient experience. Served as Pharmacy Nurse Liaison, tasked with managing on-call pharmacy duties. Delivered comprehensive discharge counseling and patient education to inpatients. Attended emergency codes throughout hospital, maintaining ACLS (Advanced Cardiac Life Support) and BLS (Basic Life Support) Certifications.

Devised and implemented formulary management processes, ensuring pharmaceuticals and narcotics were stored and maintained in compliance with State, Drug Enforcement Administration (DEA), and Joint Commission standards.

Oversaw a team of six employees, ensuring accurate and efficient delivery of assigned tasks and driving budget adherence in the ordering and maintenance of records of controlled substances.

Participated as a key member in multiple quality assurance committees and trained staff and nursing personnel in pharmaceutical administration, and documentation, focusing on National Patient Safety Goals.

Collaborated cross-functionally to source and secure cost-effective pharmaceuticals, slashing drug purchasing costs by 26% through effective solicitation of bid prices on non-contract items and establishing pricing structures.

Acted as Pharmacy Preceptor for pharmacy students, providing training on medication orders and treatments to ensure timely and accurate dosing.

Recognized for successful Joint Commission survey during leadership, receiving no citations.

WALGREENS, Multiple Locations, AZ 1998 – 2011

Pharmacist/Intern/Technician

Supervised a team of 10 pharmacy staff including scheduling, training and development. Compounded and dispensed drugs and ordered supplies and inventory at best pricing to remain within budget. Counseled patients and compounded medications as needed and communicated with practitioners to deliver the highest level of care possible for each patient. Charged with managing the budgeting, purchasing, control and security of all drug products. Consulted with physicians and patients, reviewing side effects and drug interactions.

Achieved exceptional patient satisfaction scores, scoring nearly 100% on post-visit surveys.

Promoted pharmacy services, health and wellness programs, and vaccinations through outreach.

Collected and organized all patient-specific information to prevent medication-related issues.

Recognized for ability to manage a high volume of patient accounts, including second busiest pharmacy in Phoenix District for two years and Walgreens for 13 years.

Improved the morale of employees by rewarding good performance and leading by example.

EARLY CAREER

MESA GENERAL HOSPITAL, Mesa, AZ 2008 – 2010

Pharmacist in Charge / Interim Director / Staff Pharmacist

EDUCATION & CREDENTIALS

Doctorate of Pharmacy (PharmD) Midwestern University, Glendale, AZ, June 2004

Certified in Immunizations & Cardiac Consulting

Licensed Pharmacists, State of Arizona & Colorado

Completed 40 Credit Hours in Geriatrics, American Society of Consultant Pharmacists (ASCP)

Registered for Board Certification Exam, Certified Geriatric Pharmacist Board of Pharmacy Specialty (BCGP)

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