Sales Service

MARY JOY CARRILLO LIPATA

#*** ****** **. ******, *********, Pasig City

Contact No.: (092*-***-**** / 090********

Passport No.: EC8357998

Issued: 2016

Place of Issue: DFA Manila

Email: ************@*****.*** mailto:************@*****.***

SKILLS SUMMARY:

COMPUTER LITERATE

●Proficient in any Computer Application

oMS Office: Word, Excel, PowerPoint, Publisher, Access

●Excellent Typing Speed

●Effective in Communication Skill

DINNING

●Effective Sales Talk or Suggestive Selling with Prime Products as a Food Server(Waiter) with efficient Service and Happily Serve our customer

●With Knowledge of using P.O.S or Point of Sales

●Fast and Effective Serving of Food and Mentaining the Cleanliness of the table.

●Promote the highlight products or specialties of the restaurant.

EDUCATION BACKGROUND:

Vocational Course:

PASIG CITY INSTITUTE OF SCIENCE AND TECHNOLOGY (Satellite Branch)

Baking NC II Certified

Sta Lucia, Pasig City

Year Attended: 2017 November - December (1 month Training)

Tertiary Level:

FAMOUS ACADEMY

Hotel and Restaurant Management

Mandaluyong, Philippines 1550

Graduated: 2005

Secondary Level:

RIZAL EXPERIMENTAL STATION AND PILOT SCHOOL OF COTTAGE INDUSTRY

Maybunga, Pasig City

From 1999 to 2003

Primary Level:

ROSARIO ELEMENTARY SCHOOL

Rosario, Pasig City

From: 1993 to 1999

RELEVANT EXPERIENCE:

JADE PALACE – Kapitolyo, Pasig. October 2013 – April 2014

Waitress

●Responsible to take care our Customer/guest and providing their needs for their satisfaction.

●To Cheerfully Provide our Customer/Guest with High Quality Product and Efficient Service

Le Meridien Hotel – Abu Dhabi UAE, December 2010 – December 2012

Waitress/Hostess/Cashier

●Responsible to take the order of our dear customer and giving efficient service right on time

●Checking guest reservation on phone

●Maintaining cleanliness the area

●Informing guest especially on Menu knowledge

HEDIARD CAFE PARIS – Marina Mall, Abu Dhabi UAE March – May 2006

and Burjuman, Dubai UAE May 2006 – April 2010

Captain Waitress/Barista

●Responsible as Captain Waiter to brief talk the team before opening the store

●Assist the guest/customer to usher them through their reserve table

●Work inside the bar as Barista

●Maintain high standard and service on work hour/s

●Maintaining the cleanliness of the area

●Always do side duties before closing the store

COURSE RELATED and CERTIFICATION:

SAFETY AND FOOD HYGIENE, KNOWLEDGE VILLAGE, Dubai UAE

On the Job Training: Chambermaid

January 13, 2003 to February 19, 2005 (300 hours) at Hotel Smidori MNL PHL.

Quezon City

JADE PALACE (Work Certificate)

Shaw Blvd., San Pablo St., Kapitolyo, Pasig City

October 2013 –April 2014

PERSONAL INFORMATION

Date of Birth : October 12, 1986 Citizenship : Filipino

Age : 30 years old Civil Status : Single

Place of Birth : Sampaloc, Manila Religion : Roman Catholic

*I hereby certify that all the above information are true and correct to the best of my knowledge and belief.

MARY JOY C. LIPATA

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