Manager Project

Milissa S. Fowler

**** ***** ***** - ********, ** 307-***-**** *******.******@*****.***

PROFESSIONAL SUMMARY

A strong leader who has shaped high-performance cultures using a strategic and focused approach, with selfless and ethical leadership, influencing change and optimizing internal operations that brings optimal growth. Areas of expertise include:

• Change Management

• Creative Thinking

• Motivating Others

• Decision-Making

• Communicating

• Initiating Change

• Organizing Details

• Problem Solving

• Mentoring Others

• Top Secret Security Clearance

EXPERIENCE

Wyoming Air National Guard Cheyenne, Wyoming

Director, Human Resources Dec 2010 – Oct 2017

Responsible for all human resources activities to include recruiting, retention, benefits administration, performance management, employee relations, training, internal communications, and compliance.

• Lead a team of 40 professionals to cultivate a unified, values-based culture.

• Transformed Recruiting and Retention deficiencies through data analysis, held team accountable, hired new Superintendent, resulted in increased productivity by 38%.

• Drove staffing and human resource practices that standardized and repaired employee position deficiencies, ultimately repairing 9% of overall positions.

• Advisor to Chief Executive Officer, consulted in more than 5,000 employee actions cultivating accuracy and standardization of actions.

• Ensured compliance of 1,400 Air Force requirements, earning top 5 nationwide award.

• Improved employee workflow productivity by 30% by creating successful merger and acquisition assimilations using effective organization design and change management.

• Collaborated with Headquarters and State Agencies to defend and implement emergency operations.

• Managed operational budget over $400k, spanning over 6 different expenditure accounts, developed Statements of Work, tracked purchase agreements, and developed annual spend plans. Director, Regional Operations Security Center Oct 2007 – Dec 2010 Responsible for network security and connectivity across the western region, directs activities responsible for system analysis, design, programming, operations, maintenance, technical support, plans, and resource management.

• Managed all regional network operations for 15 Air National Guard Wings, across 8 states increasing internet capabilities and decreasing outages.

• Spearheaded the development phase of the new $6 million communications building.

• Worked with higher headquarters to coordinate, plan, and deploy network systems to the field.

• First within region to implement full use and authentication of the classified token card program, provided additional security and mission readiness within the classified network system.

• Developed and delivered an aggressive training plan for all employees to obtain the newly required CompTIA Certifications.

Information Systems Branch Chief Oct 2004 – Oct 2007 Responsible for directing and supervising employees in deploying inspecting, adjusting, removing, replacing, and repairing communications systems and related equipment.

• Manage a team of 12 employees and 4 separate sections, each provided a different level of support.

• Received an “Excellent” rating during the March 2006 Unit Compliance Inspection.

• Oversaw day-to-day operations of the Regional Operations Security Center, serving 8 western states, for 5 months while still maintaining operations tempo of the Information Systems branch. Planning and Implementation Chief Sep 2003 – Oct 2004 Responsible for managing, supervising, and performing computer system activities, is the focal point for local base planning, manages implementation of projects, ensures architecture, configuration, integration conformity, and manages contracts.

• Managed a team of 5 Project Managers.

• Resource Advisor with responsibility for execution and management of over $800k in resources.

• Project Manager for 14 consecutive projects to upgrade communication infrastructure.

• Called upon to oversee the Information Systems branch during personnel transitions, supervised a total of 17 employees over this period.

Project Manager Mar 1999 – Sep 2003

Responsible for implementation of projects, coordinates acquisitioning, manages contracts, develops, plans, and insures completion.

• Equipment Custodian Officer responsible for over $2.4M in IT equipment.

• Resource Advisor responsible for execution and management of over $500,000 budget.

• Managed and provided technical solutions for information technology systems.

• Coordinated plans involving information technology services with the engineering manager, installation teams, and higher headquarters.

EDUCATION & CERTIFICATION

• Masters of Arts in Organizational Management, specializing in Organizational Leadership, Ashford University, Clinton, Iowa, 2013

• Bachelor of Arts in Organizational Management, Ashford University, Clinton, Iowa. 2011

• Professional Manager Certification, Community College of the Air Force, Maxwell AFB, Ala., 2011

• Chief Master Sergeant’s Leadership Course, Maxwell AFB, Ala., 2011

• Associate of Applied Science, Information Systems Technology, Community College of the Air Force, Maxwell AFB, Ala., 2010

• Chief Master Sergeant’s Executive Course, Arlington, Va., 2010

• Computer System Management Course, Kessler AFB, Miss., 2001

• Human Resources Course, Kessler AFB, Miss., 1998 PROFESSIONAL ASSOCIATIONS

• Black Dog Animal Rescue Board Member

• Leadership Cheyenne, Class of 2009-2010

• National Guard Association

• Cheyenne Frontier Days Volunteer Committee

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