Sales Customer Service

Tammy Enriquez

Las Vegas, NV ***

Phone: 702-***-****

**********@*******.***

OBJECTIVE:

To find a sales or account management role that is requires a dedicated business development professional with a multitude of sales, account management, and superior customer service experience in the mobile or telecommunications industry. I am self-motivated, dedicated, punctual, driven and sales quota achiever. I have the ability to communicate and coordinate effectively at all levels, as well as perform detailed assignments with dependability and efficiency.

PROFESSIONAL EXPERIENCE:

2010-2016 Anthony & Sylvan Pools, Las Vegas, NV

Sales & Leads Manager

I am responsible for pre-qualifying and calling all sales leads, scheduling appointments for sales staff, and developing all sales reports.

2009-2010 Alliance Telecomm, Las Vegas, NV

Sr. Account Manager

I secured new dealer relations through cold calling, maintain and strengthen dealer relations through sales, and marketing and support. Maintained all sales reporting metrics.

2007-2009 Bearcom Wireless, Las Vegas, NV

Major Account Executive

I was responsible for all new business development efforts through cold calling, telemarketing, direct mailings, business analysis and product demonstration of products and service offerings. Establish/strengthen customer relations and improve customer service. Maintain customer base.

1994-2007 Nextel / Sprint Wireless, Las Vegas, NV

Sr. Account Executive:

I was responsible for new customer account acquisition through cold calling, telemarketing, direct mailings, business analysis and the demonstration of company products and services. Also strengthen customer base relations by improving customer service. Maintain customer base.

Corporate Sales Coordinator:

Assisted corporate sales by inputting and tracking orders. Maintained all accurate sales reporting and positive customer relationships.

Sales Executive:

Assist sales team by managing customer accounts through sales, marketing and support. Prepared proposals and inputted and tracked all add-on orders for customers and service related issues. Maintain monthly sales quota.

Service Counter Representative:

Receiving and logging repair tickets into data entry system. Trouble-shooting repairs and providing customer service.

EDUCATION:

High School Graduate, James Monroe High School, North Hills, CA

University of Phoenix – Associates Degree – May 2018 (Continuing education)

ACHIEVEMENTS:

PRESIDENT CLUB 1998, 1999, PRESIDENT COUNSEL 1998

Proficient in all Microsoft programs WORD, EXCEL, OUTLOOK and POWERPOINT

References upon request

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