Sales Engineer

George O. Wise, Jr.

**** ****** **** ***, ** **901 623-***-**** ************@*****.***

Value Offered to the Organization …

Autonomous, technical and customer-focused leader with an impressive 20+ year track record of driving results and exceeding expectations. A master in technical and business project management, meeting critical deadlines despite multiple competing priorities. Highly respected and valued as a vital member of a number of teams working for Fortune 500 companies.

business areas of expertise

Credit card systems Pharmaceutical Human Resources Material Management Cellular Phone Networks Telephone Networks Commodity Brokerage Banking Over The Counter Trading Payroll Accounting Sales and Commissions Profit and Loss Stock Option Credit Bureau Link Billing and Collections Sales Trade Marketing Financial Systems Vehicle Manufacturing Automotive Certified Pre-Owned Vehicle Programs Warranty Claims Systems Airline Systems & Operations Travel Frequent Flyer Programs Medicare Telecommunications Retail Insurance Incentive Sales International Revenue

technical areas of expertise

Apache Hadoop HDFS YARN Hbase Solar Hive Pig Latin ElasticSearch Apache-Flume Putty UNIX AGILE SCRUM KANBAN JAVA Servicenow ITSM Citrix IMS DB2 MS Office RMF/SMF CICS SAS TSO QUICKREF SQL COGNOS Informatica Cloud Windows Visual Basic Crystal MS-Office MS-Access Oracle ODBC MYSQL PL/SQL QMF SPUFI Ezytrieve Xpeditor File-aid QMF COBOL II Intellij Sourcetree Eclipse CA Test Case Optimizer Selenium Linux BMC JCL Control-M IDAA Stored procs IBM Data Studio VSAM Toad Varicent/IBM ICM Cognos 5/6.0/7/8X

Professional Experience

American Express Phoenix, AZ 2006 - Present

Sr. Engineer

Main point of contact for driving the technical Agile Scrum/Kanban/Waterfall process for revenue generated in the Japan Market and Sales Compensation for USA, Canada, Europe and Latin America.

Accomplishments

Developer of Incentive Sales Performance Management package / IBM ICM Cognos

Ingested Multi-Platform data into Cornerstone Big Data

Developed HIVE and PIG scripts to transform big data to a cloud platform DB2 SQL Server DB

Earned distinction as the technical “go-to person” for application changes as well as production challenges

Sr. Engineer transforming 250 Mainframe DB2 databases using Informatica cloud to DB2 SQL Server

Sr. Engineer converting Java/Cobol/DB2 compensation system to a IBM/ICM cloud solution

Sr. Engineer planning, designing, coding and implementing new features for the Japan Market

Sr. Engineer successfully piloted and installed (IDAA) IBM DB2 Analytics Accelerator saving 500K

Service Delivery Manager technically onboarding over 50 teams to a sandbox test environment

Key Contributions

Managed multiple technical team members on shore and off shore

Hands on application tuning, performance and DBA support

Responsible for Infrastructure testing, training and leadership

Disaster Recovery testing lead

Trained over 500 technicians to use an Cloud ITSM Incident/Problem/Change Management system

USAIRWAYS Phoenix, AZ (2005 – 2006)

Lead Programmer Analyst

Lead Programmer for the America West and US Airways airline merger. Helped merge critical flight systems and frequent flyer mile program.

Accomplishments

Merged flight systems to reduce overall business cost

Merged critical Frequent Flyer mileage program

Key Contributions

Designed, coded and tested applications using COBOL, DB2, IMS/VS and Oracle for Airline applications

Responsible for IMS and DB2 Database Administrator activities

Created Databases, Tables, JCL and Procedures and provided support 24 by 7

Created business and technical program specifications

Responsible for quality assurance testing and production migration

George O. Wise, Jr. Page 2

BMW – North America NJ (2001 - 2005)

Lead Programmer Analyst/Data Base Administrator

Collaborated with senior leadership and multiple car dealerships to design, develop and implement the first Certified Used Car program

Accomplishments

Created an automobile parts data warehouse in order to track defects and usage

Created a Visual Basic system using Citrix to deploy the Certified Used Car program to multiple dealer locations

Created shared web reporting using Cognos.

Key Contributions

Performed programming and Data Administrator activities to support DB2 and Oracle deployments

Coordinated meetings with Sr. VP’s across multiple dealerships

Performed show and tell sessions for senior leadership

Pfizer/Warner Lambert Pharmaceutical NJ (1997 - 2001)

Lead Programmer Analyst

Lead technical developer for Pharmaceutical, Sales and Marketing applications

Accomplishments

Participated in the merging of common application systems

Created Databases, Tables, JCL and Procedures and provided support 24 by 7

Created business and technical program specifications

Responsible for quality assurance testing and production migration

Key Contributions

Performed leadership and programming activities to support Oracle deployments

Lead and trained a team of technical resources

Merrill Lynch NY (1993 - 1997)

Lead Programmer Analyst

Lead technical developer for Trading, Brokerage, Commodity, and Financial applications

Accomplishments

Developed a profitable stock trading application

Designed and developed a stock agent payroll application

Developed a system to replace manual buy/sell stock trade orders

Key Contributions

Created business and technical design documents

Lead technical teams and reviewed code

Created detailed cross system implementation plans

EDUCATION

B.S. Computer Science NYC, NY

PROFESSIONAL DEVELOPMENT

Information Technology Infrastructure Library (ITIL Certified)

ITSM Incident, Problem, Change Management Certified

Year-up Program mentor

Lead teams of up to 20 technical resources

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