Aditi R. Mankad
*****.******@*****.***
SUMMARY
Ambitious Business Analyst possessing excellent leadership, organizational, and superior communication skills with experience in both Agile and Waterfall software development methodologies. Experience includes requirements elicitation and analysis, specification writing, interaction design, and quality assurance. It is my aspiration to utilize my technical as well as relationship building skills to lead, challenge and be challenged in my role as a Business Analyst.
TESTING AND SYSTEM TOOLS KNOWLEDGE
Testing Tools
JIRA, Confluence, TestRail, Rational Tools (RQM, ClearQuest, RTC and Requisite Pro), Teradata SQL Assistant, Mainframe application, ICIS/ICIS Web, Oracle iStream Document Manager, SoapUI
Operating Systems & Additional Tools
Microsoft Windows (XP, Vista, Server, NT, 7, 8 and 10), Microsoft Office Suite,, Adobe Illustrator, Adobe Photoshop, Microsoft Access, and Peachtree Accounting Software Application
Methodologies
Waterfall, Agile, (Scrum/Nexus Scrum), UAT, Smoke Testing, Black box/White box Testing, and Load/Performance Testing
CERTIFICATION/COURSES:
American Society for Quality (ASQ): Certification in Software Testing Fundamentals
ISTQB Overview courses through Skillport
Situational Leadership course completion
Training with Scrum Alliance representatives
HIGHLIGHTS
Experience in Waterfall as well as Agile methodologies
Worked in cross-product and cross-functional teams
Experience working with off shore team members
Created usability study presentations to gain input on how real users use the existing system and review possible changes that will be implemented
Strong communication and problem solving skills and the ability to lead a team.
Attained promotion from Associate Quality Analyst to Consultant within 2 years, awarded 2 mid-year performance recognition raises during my tenure at the firm and promoted to Business Analyst based on exceptional performance in prior projects and roles
Created training materials, and presented to new hires which included the basics of software testing, the use of the Rational tools and various methods of testing.
Created a QA Process Flowchart for the management team identifying gaps in the existing testing process and achieved better time and resource management.
WORK EXPERIENCE
Net Health Incorporated Pittsburgh, PA May 2017 to September 2017
Business Analyst II
Experience in Nexus Scrum practices
Create stories in JIRA and manage their movement through multiple sprints
Work with Product team to provide guidance on project requirements
Develop tactical and strategic plans to meet objectives and ensure that the end project passes all quality assurance assessments.
Collaborate with Product Owners to prioritize the backlog and elicit requirements for quality, performance, and usefulness within project timelines
Work as part of a cross-functional team, alongside the scrum master, the development and QA teams, to deliver high quality solutions
Participate in key UI design discussions
Troubleshoot problems and provide options for possible solutions
Participate in daily scrum meetings, Nexus refinement and Nexus Sprint Planning to make sure the product development timeline matches with the company goals
SDLC Partners Pittsburgh, PA July 2012 to Present
Business Analyst - Requirements and Project Management Practice
Client - Highmark Inc., Pittsburgh, PA
Develop understanding of business functionality, interfaces, data flow and functional architecture of systems supported.
Work with internal technology teams to develop interface and conversion requirements to ensure seamless integration of applications and processes.
Analyze conditions using critical thinking and problem solving to make timely, effective, holistic decisions regarding options, priorities and customer impact
Troubleshoot system problems from a functionality perspective, especially when supporting end-user testing and training.
Support change management, business readiness, training activities and turnover to aligned Production Support teams.
Organize and maintain project artifacts through documentation and versioning
Transition final project deliverables to internal partners and vendors ensuring full understanding of plan, design, and detailed business requirements
Coordinate closely with business stakeholders, technology partners, and vendors to develop and document cross-functional processes and change management plans ensuring effective communication and stakeholder satisfaction
Partner with the Project Manager to understand project scope, adhere to project deliverables and timelines, and identify, track, and resolve project issues and risks
Participate in planning, organizing and guiding tracks of work, including estimating work effort required to complete tasks and navigating unexpected changes and/or obstacles
Meet ongoing and overlapping deadlines in a fast-paced environment effectively multi-tasking workload and coordinating dependencies with other groups
Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, test data management and verify bug fixes.
Design and implement workflow procedures and make needed recommendations to ensure that the procedures are effective
Strong problem solving and decision making skills targeted at handling core project decisions such as time lines and strategic planning
Displayed exceptional managerial skills by handling multiple teams towards one common project goal
Collaborate with the testing as well as technical representatives to work through test failures and requirement changes
Project work includes collaborative project with Highmark, IBC and their external vendor to coordinate highly sensitive data transfers and perform tests to prevent security breach.
Testing Process Experience:
Experience in testing Client/Server and Web-based applications in Windows Environment.
Experience in all phases of software development life cycle including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management and reporting.
Analyze use cases, user interface specifications and user requirement specification documents.
Liaise with developers (on-site and offshore), business analysts and user representatives in application design and document reviews.
Writing and executing test cases for a high volume functionality including creation of work items, assigning user roles for member eligibility manipulation and time delay testing.
Extensive experience in testing on IBM Mainframes (Inbound front end Data translations, Building of Inbound flat files, Outbound Flat file verification, DB2 Views and queries).
Suggested and implemented solutions to optimize business solutions
Skillfully delivered on parallel multiple assignments with efficient maneuvering between projects on an aggressive time line, which included inception, test panning, execution, reporting and further enhancements.
Perform a thorough scenario walk through with the Business Analyst and the client to make sure all requirements have been covered.
Perform Regression testing, User Acceptance Testing and End to End Testing
Communicate effectively with the client to identify the needs and changing software requirements
The Klein Company Royersford, PA May 2008 to June 2012
Outreach Marketing Coordinator/Leasing Consultant
Increased the occupancy of the community and increased traffic from corporate accounts like Pfizer, GlaxoSmithKline and Lockheed Martin by initiating and conducting marketing outreach efforts in the Philadelphia metro area
Attained 99% occupancy for the community through the coordination of marketing events with numerous relocation companies and the Chamber of Commerce
Coordinated and conducted meetings with numerous corporate liaisons and local retail/businesses to discuss the service offerings and relevant benefits
Contributed towards attaining 2nd place in the Top Ten Apartment Communities of Greater Philadelphia
Increased retention of the existing community resident by coordinated numerous in-house resident-focused functions such as presentations by guest speakers, luncheons, monthly book clubs, meet-and-greets, and holiday expos
Collaborated with company representatives from Apartment Guide and utilized internet communities such as Facebook, Twitter, and Yelp to promote and announce events to increase overall occupancy percentage
EDUCATION
University of Pittsburgh, Pittsburgh PA - Class of 2005
Bachelor of Arts - Communication and Rhetoric
Minors in English Writing and Studio Arts