Aditi R. Mankad

ac2jz1@r.postjobfree.com

412-***-****

SUMMARY

Ambitious Business Analyst possessing excellent leadership, organizational, and superior communication skills with experience in both Agile and Waterfall software development methodologies. Experience includes requirements elicitation and analysis, specification writing, interaction design, and quality assurance. It is my aspiration to utilize my technical as well as relationship building skills to lead, challenge and be challenged in my role as a Business Analyst.

TESTING AND SYSTEM TOOLS KNOWLEDGE

Testing Tools

JIRA, Confluence, TestRail, Rational Tools (RQM, ClearQuest, RTC and Requisite Pro), Teradata SQL Assistant, Mainframe application, ICIS/ICIS Web, Oracle iStream Document Manager, SoapUI

Operating Systems & Additional Tools

Microsoft Windows (XP, Vista, Server, NT, 7, 8 and 10), Microsoft Office Suite,, Adobe Illustrator, Adobe Photoshop, Microsoft Access, and Peachtree Accounting Software Application

Methodologies

Waterfall, Agile, (Scrum/Nexus Scrum), UAT, Smoke Testing, Black box/White box Testing, and Load/Performance Testing

CERTIFICATION/COURSES:

American Society for Quality (ASQ): Certification in Software Testing Fundamentals

ISTQB Overview courses through Skillport

Situational Leadership course completion

Training with Scrum Alliance representatives

HIGHLIGHTS

Experience in Waterfall as well as Agile methodologies

Worked in cross-product and cross-functional teams

Experience working with off shore team members

Created usability study presentations to gain input on how real users use the existing system and review possible changes that will be implemented

Strong communication and problem solving skills and the ability to lead a team.

Attained promotion from Associate Quality Analyst to Consultant within 2 years, awarded 2 mid-year performance recognition raises during my tenure at the firm and promoted to Business Analyst based on exceptional performance in prior projects and roles

Created training materials, and presented to new hires which included the basics of software testing, the use of the Rational tools and various methods of testing.

Created a QA Process Flowchart for the management team identifying gaps in the existing testing process and achieved better time and resource management.

WORK EXPERIENCE

Net Health Incorporated Pittsburgh, PA May 2017 to September 2017

Business Analyst II

Experience in Nexus Scrum practices

Create stories in JIRA and manage their movement through multiple sprints

Work with Product team to provide guidance on project requirements

Develop tactical and strategic plans to meet objectives and ensure that the end project passes all quality assurance assessments.

Collaborate with Product Owners to prioritize the backlog and elicit requirements for quality, performance, and usefulness within project timelines

Work as part of a cross-functional team, alongside the scrum master, the development and QA teams, to deliver high quality solutions

Participate in key UI design discussions

Troubleshoot problems and provide options for possible solutions

Participate in daily scrum meetings, Nexus refinement and Nexus Sprint Planning to make sure the product development timeline matches with the company goals

SDLC Partners Pittsburgh, PA July 2012 to Present

Business Analyst - Requirements and Project Management Practice

Client - Highmark Inc., Pittsburgh, PA

Develop understanding of business functionality, interfaces, data flow and functional architecture of systems supported.

Work with internal technology teams to develop interface and conversion requirements to ensure seamless integration of applications and processes.

Analyze conditions using critical thinking and problem solving to make timely, effective, holistic decisions regarding options, priorities and customer impact

Troubleshoot system problems from a functionality perspective, especially when supporting end-user testing and training.

Support change management, business readiness, training activities and turnover to aligned Production Support teams.

Organize and maintain project artifacts through documentation and versioning

Transition final project deliverables to internal partners and vendors ensuring full understanding of plan, design, and detailed business requirements

Coordinate closely with business stakeholders, technology partners, and vendors to develop and document cross-functional processes and change management plans ensuring effective communication and stakeholder satisfaction

Partner with the Project Manager to understand project scope, adhere to project deliverables and timelines, and identify, track, and resolve project issues and risks

Participate in planning, organizing and guiding tracks of work, including estimating work effort required to complete tasks and navigating unexpected changes and/or obstacles

Meet ongoing and overlapping deadlines in a fast-paced environment effectively multi-tasking workload and coordinating dependencies with other groups

Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, test data management and verify bug fixes.

Design and implement workflow procedures and make needed recommendations to ensure that the procedures are effective

Strong problem solving and decision making skills targeted at handling core project decisions such as time lines and strategic planning

Displayed exceptional managerial skills by handling multiple teams towards one common project goal

Collaborate with the testing as well as technical representatives to work through test failures and requirement changes

Project work includes collaborative project with Highmark, IBC and their external vendor to coordinate highly sensitive data transfers and perform tests to prevent security breach.

Testing Process Experience:

Experience in testing Client/Server and Web-based applications in Windows Environment.

Experience in all phases of software development life cycle including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management and reporting.

Analyze use cases, user interface specifications and user requirement specification documents.

Liaise with developers (on-site and offshore), business analysts and user representatives in application design and document reviews.

Writing and executing test cases for a high volume functionality including creation of work items, assigning user roles for member eligibility manipulation and time delay testing.

Extensive experience in testing on IBM Mainframes (Inbound front end Data translations, Building of Inbound flat files, Outbound Flat file verification, DB2 Views and queries).

Suggested and implemented solutions to optimize business solutions

Skillfully delivered on parallel multiple assignments with efficient maneuvering between projects on an aggressive time line, which included inception, test panning, execution, reporting and further enhancements.

Perform a thorough scenario walk through with the Business Analyst and the client to make sure all requirements have been covered.

Perform Regression testing, User Acceptance Testing and End to End Testing

Communicate effectively with the client to identify the needs and changing software requirements

The Klein Company Royersford, PA May 2008 to June 2012

Outreach Marketing Coordinator/Leasing Consultant

Increased the occupancy of the community and increased traffic from corporate accounts like Pfizer, GlaxoSmithKline and Lockheed Martin by initiating and conducting marketing outreach efforts in the Philadelphia metro area

Attained 99% occupancy for the community through the coordination of marketing events with numerous relocation companies and the Chamber of Commerce

Coordinated and conducted meetings with numerous corporate liaisons and local retail/businesses to discuss the service offerings and relevant benefits

Contributed towards attaining 2nd place in the Top Ten Apartment Communities of Greater Philadelphia

Increased retention of the existing community resident by coordinated numerous in-house resident-focused functions such as presentations by guest speakers, luncheons, monthly book clubs, meet-and-greets, and holiday expos

Collaborated with company representatives from Apartment Guide and utilized internet communities such as Facebook, Twitter, and Yelp to promote and announce events to increase overall occupancy percentage

EDUCATION

University of Pittsburgh, Pittsburgh PA - Class of 2005

Bachelor of Arts - Communication and Rhetoric

Minors in English Writing and Studio Arts

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