Manager Food Service
Resume:
William Edmondson
*** ****** **., ****** ** *****
**************@***.***
SUMMARY OF QUALIFICATIONS
Experienced food service manager seeking to return to the industry. Extensive knowledge of all aspects of food service, including food purchasing, menu planning, food preparation and quality control. Adept at hiring and training employees and maintaining a high employee retention rate. Strong record of customer satisfaction in a safe and friendly environment.
EXPERIENCE
General Manager for Taco Bell Restaurant, Glenmont, NY 12/14 to present
Executed daily operation of restaurant
Estimated food and beverage cost
Directed hiring and training of staff
Scheduled work hours, resolved conflict, determined salaries
Investigated and resolved food quality and service complaints
Reviewed financial transactions and monitored budget to ensure efficient operation and expenditures stayed within budget
Food Service Manager, Aramark, Albany, NY 8/2013 to 9/2014
Managed food service in dining hall
Coordinated and set up catering for program events at the University at Albany.
Food Service Manager, Chartwells, Albany, NY 10/01/2000 to 5/20/2013
Coordinated food service activities of restaurant and other similar establishments
Coordinated University at Albany social functions
Estimated food and beverage costs
Requisitioned and purchased supplies
Conferred with food preparation and other personnel to plan menus and related activities such as dining room operations.
Directed hiring and assignment of personnel
Trained cooks, supervisors, cashiers, grill cooks, stock personnel
Instrumental in the retention of employees
Investigated and resolved food quality complaint
Supervised and managed Chartwells food court that included Sabarro, Wendy’s, Ritazza, Campbell Soup, Outtakes Quick Cuisine
Responsible for coordination, setup and operations of food concessions on University at Albany campus for all sports actives, charity events, graduations,
William Edmondson
EXPERIENCE continued
Successfully handled and mediated union issues
Maintained a safe and friendly work environment
Managed one of Wendy’s most successful restaurants in a school setting
Account Manager, Color Time, Albany NY 4/97 to 7/99
EDUCATION
1979 graduate of Mount Vernon High School, Mount Vernon, NY
ADDITIONAL TRAINING
William Covey and Dale Carnegie certifications
Serve Safe certification
Federal Arbitration certification
Wendy’s management training program certification
Sbarro management training program certification
HOBBIES
Researching automobile information
REFERENCES
Available upon request
Contact this candidate