Sales Professional

Timothy Erickson

Sales & Marketing Representative - Worcester, MA

**********@*****.*** - 774-***-****

EDUCATION

Master of Science in Integrated Marketing Communication

Lasell College - Newton, MA

December 2014

Bachelors of Arts in Communication

Worcester State University - Worcester, MA

August 2012

WORK EXPERIENCE

Bartender

Red Lantern – Worcester, Ma – Feb 2014 to Present

Associate Account Manager

Altium Inc - Westwood, MA - March 2015 to July 2016

Handled 70+ calls a day. Responsible for around 300 accounts in the Southwest Region.

Educated clients on Altium Designer; a PCB design software. Reached 90% Quota for FY16 with an 85% renewal percentage on software subscription renewals.

Average sale for one license of the software was $10k, yearly subscription cost was $1750.

Produced mass e-mails to educate clients on software version updates, new products and local or online training sessions.

Used salesforce.com and Marketo on a daily basis, to track customer interaction and produce mass e-mails and marketing campaigns.

Sales Agent/Licensed Insurance Agent

Goji Westborough, MA – 2014

Handled 60+ inbound/outbound calls based off of requests online and ongoing customers.

Gained knowledge of Personal Lines Insurance sales – Auto and Renter’s

Used salesforce.com on a daily basis.

Inside Sales, Customer Service

Bose Corporation - Westborough, MA - August 2013 to January 2014

Seasonal position

Acquired skills for advanced usage of SAP and Siebel computer programs, processed orders within the systems.

Gained knowledge of entire product based. Served initially in a sales role and transitioned into more of a customer service role as more temps were hired.

Handled 70-120 calls a day.

*Over a decade of experience in the restaurant industry while obtaining Bachelor’s and Master’s Degrees.

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