Manager Management

Devona A. Klein

*** ******* ***

******.*****@*****.*** Richmond Hill, GA 31324 (C) 803-***-****

PERSONAL PROFILE

A self-starting and motivated professional with 23+years of successful experience managing daily operations. Experience in leadership, management, training, logistics, transportation, and safety. Results oriented leader with proven success in cost reduction and improvement efforts across all aspects of Supply Chain. Inspiring leader with keen ability to develop high performing teams and a collaborative, productive work environment. Reliable and focused, ability to succeed in demanding environments and skillfully manage multiple tasks. Provides creative leadership with a strong track record of directing improvement opportunities to increase productivity, safety, and reduce costs. Seeking to utilize experience and work ethic in an organization that values dedication and results.

AREAS OF EXPERTISE

Distribution / Operations Management

Warehouse Management Systems

Risk assessment/ BBS Safety

Budget Management

Quality Control

Profit and Loss responsibility Inventory Control

Organization & Planning

Fleet Management

Customer-Focused Service Performance Counseling

SAP

Process Improvement Project Management

PROFESSIONAL EXPERIENCE

Production Planner (Gas & Steam, Rotor &Turbine Manufacturing and Repair Services), Mitsubishi Hitachi Power Systems, 2013- Present

Plans and schedules production activities in assigned areas to ensure, material requirements and all resources are available

to meet our customer committed dates and they are met in an efficient and cost effective manner. P&L

operation responsibility for 3 of the 4 bays; building schedules, expense control and month end reporting. Creates and

nurtures strategic relationships with internal customers and external vendors through all levels of management.

Strategically coordinates all transfers and buys from Japan and all local vendors that is received into our location.

Manages inventory and inspection audits for all physical items to ensure proper documentation and record keeping for

equipment; making streamlined process accommodations while adhering to strict company guidelines. Negotiates,

managed vendor relationships; including minimizing freight costs personally works with Quality Assurance /Quality

Control on every part received from outside vendor ensuring meets on time delivery and specification requirements.

Key Achievements:

Planned and led a Kaizen activity that produced significant cost savings of over $500,000 through productivity, quality, and waste reduction improvements; improving business processes.

Created standardized storage and put away locations to maximize cubing and save on errors and on time delivery.

Collaborated with HR in developing and implementing a successful incentive, discipline, and reward program.

Developed manufacturing system processes to meet increased sales requirements.

Utilized knowledge of Leadership Skills, ISO, Safe Work Methods and training in the Continuous Process Improvement to meet company profit goals.

Material Control Lead, Mitsubishi Power Systems, Savannah, 2012- 2013

Served as an Material Control Lead for a large multiple bay manufacturing facility; responsible for providing material planning expertise that ensured the material flow through production efficiently and in compliance with quality, production, and corporate requirements. Collaborated with other departments in the development, implementation and utilization of the supporting systems and procedures that facilitate the delivery of products on time and to standard in accordance with contract and customer requirements. Ensured that all control mechanisms were in place to forecast, monitor, and appropriately execute across production areas. Responsible for maintaining an organized and accurate inventory control system for inventory transactions, cycle counts and general stockroom practices.

Devona A. Klein (C) 803-***-**** (e-mail) ******.*****@*****.*** page 2

Key Achievements:

Reduced on-hand inventories by 37% through the design and implementation of a new replenishment strategy.

Exceeded all Site KPI metrics for customer service, quality and safety.

Earned first of several promotions within 6 months of hire.

Reconfigured shipping/receiving area resulting in 45% improvement in efficiency.

Supervised the unloading of all trucks into the bay staging area to be processed into the designated storage area following FIFO.

Developed the SOP for material flow within the company.

Set up warehouse operations in bay location from ground up for Gas and Steam parts.

Senior Logistics Manager/ Mentor (Distribution/Logistical Support First Sergeant) 2009 – 2012

Served as the principle advisor to the Director for an organization of over 250 professionals made up of personnel ranging from entry level through senior management positions; provided counsel for all, planning, recognition, hiring, and termination actions for personnel in the organization. Formulated policies, programs, and procedures for transportation system, including schedules, rates, routes, allocation and assignment of company drivers and vehicles. Oversaw logistics personnel and systems as well as the Property Accountability and Reconciliation Team. Directed daily staff operations, team activities, resources, scheduling, and work assignments. Directly responsible for the selection and use of contract drivers, and other company operations. Managed company expenditures for expenses tied to maintenance, training, and equipment maintaining within a company budget. Personally managed, supervised, mentored, the organizations special skill and professional development education program; ensured that the organizations 250 professionals received all required training. Coordinated cost-effective, efficient transportation. Conducted inspections, performed warehouse validations, and conducted physical inventories; provided oversight of the inspection, issue, and transfer of property.

Key Achievements:

Led, managed/controlled and monitored the distribution of over 200 million dollars of equipment and supplies in a very austere environment and ensured the transportation services met contract obligations, standards as well as all local and national government regulatory requirements.

Served as the senior transportation liaison between various organizations, locally and globally. Supervised dispatching, routing, tracking and shipping activities to ensure safe, prompt and accurate delivery of all equipment.

Responsible for the supervision of a 24/7 Operations Center that provided command, control, and safety support for all logistical missions in Al Anbar Province Iraq; the largest area of the country.

Maintained equipment assignments accountability using PBUSE, while managing and maintaining supply files and distributing all correspondence in compliance with stringent regulatory requirements.

Provided leadership and direction to 50 external employees for timely and productive unloading of containers for distribution to the Command and other areas while meeting production and logistical goals.

Senior Logistics Manager (Support Operations NCOIC) 2009

Served as the Senior Advisor to the Director of Logistics on all tactical and administrative logistical orders, processes, and

functions for eight subordinate organizations made up of over 1000 professionals. Coordinated with several defense

entities for all transportation and logistical support that was organized in-theater during 12-month deployment to Iraq.

Prepared transportation movement control documents and determined the correct forms based on shipment type and

travel mode. Identified material and logistics requirements to create purchasing requisitions for customers; prioritized and

scheduled work order requests, tracked orders to personnel, and monitored job status. Responsible for providing input for

cost savings which increased productivity by 14% on driver throughput rates with route improvements for the

organization. Organized support functions and managed Sustainment operations for the multifunctional organization.

Key Achievements:

Communicated productivity expectations and held entire organization accountable for reaching goals.

Provided assistance to upper management in the planning and productivity of the total support force.

Prepared communications material for workforce and upper management.

Organized equipment nomenclature and Allowance Parts Lists data; conducted analysis to identify necessary allowances support required for operational availability.

Devona A. Klein (C) 803-***-**** (e-mail) ******.*****@*****.*** page 3

Maintained proper operations and employee paperwork and ensured all employee training stayed current.

Senior Manager/ Trainer (Distribution/Transportation Platoon Sergeant) 2005 – 2009

Directly managed a team of 90 personnel that performed packaging, handling, storage, and transportation duties in support

of higher headquarters. Prepared logistics documentation, developed requisitions, and manage records of equipment,

components, repair parts, and related manuals. Developed training plans to increase the efficiency and capabilities of

the organization. Directly assigned the tasks of promoting quality culture and policies by cross training and training the

workforce. Serve as a key member of Force Protection tasked with retrofitting Mine Resistant Ambush Protected (MRAP)

vehicles that support US Military missions in Iraq. Ensured that all of organization received training on new equipment.

Coordinated, led missions, and ensured all assignments were complete to support the overall company mission. Adapted

to continual changes with precise lifting capacity judgments and load placements that positioned the load accurately and

safely. Conducts continuous analyses of vehicle and driver assignments and analyzes scheduling for possible

consolidation.

Key Achievements:

Supervised the maintenance for over 100 vehicles; ensuring a 100% readiness rate in order to complete all assigned logistical missions.

Served as the Battalion Equal Opportunity Representative for over 1000 personnel from eight different companies, ensured all where in compliance with all polices and standards of EO.

Directly provided command, control, and safety support for all logistical, security, and combat missions during two deployments to Iraq without loss of personnel or equipment.

Provided necessary direction to entire organization regarding distribution of classes of supply.

Senior Instructor-Trainer (Drill Sergeant Instructor at US Army Drill Sergeant School) 2002-2004

Trained a new group of 16 Drill Sergeant Candidates every eight weeks in how to effectively instruct basic combat training tasks and skills which included, but were not limited to; basic military techniques, ethics and

values, physical fitness and wellness, security, and weapons marksmanship. Counseled the candidates on professional development and career advancement in order to ensure that they not only focused on training Soldiers while on duty, but the importance of furthering and developing their knowledge through continuing their civilian education off duty.

Key Achievements:

Used vast instructor experience to teach candidates methods of creating efficiencies in time management at training sites in order to focus on increasing the quality and time available to train initial entry personnel.

Certified and validated over 100 US Army Drill Sergeants in a two year period; making a lasting imprint on instructors that would go on to train thousands of Soldiers.

Managed the training schedule, and maintained all documentation to ensure all were technical and tactical proficient based on the Program of Instruction (POI)

Selected to be part of the core team in the initial briefing and training of Warrior Ethos across all Army installation’s

EDUCATION

Bachelor of Science, Excelsior College, Albany, NY.

Basics of Supply Chain Management, APICS Southeast District

Kaizen Training, Quick Start Savannah Technical College

Factory Layout Methodology, Georgia Technical College

Manager Development course, United States Army

Logistical Support Operations Course, United States Army

Material Management and Warehouse Operations, United States Army

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