Jenilee Hektor

** ******* *****, ************ ****

081-******* SA ID: 850**********

Marital status: Single

ac2jvw@r.postjobfree.com

EDUCATION

LUCKHOFF HIGH SCHOOL STELLENBOSCH, SA

Senior Certificate 2004

Subjects included:

Afrikaans 1st language

English 2nd language

Geography

Biology

Economics

Business studies

ABOUT ME

A well-presented, articulate and capable person with a proven ability to provide the necessary and professional customer service and care required to ensure overall client satisfaction. An excellent communicator who can relate well with people at all levels and is able to work well as part of a team or individual. Comfortable working in a fast paced, hands-on work environment and consider no job too big or too small. I am looking for a suitable reception position with an exciting and innovative company that offers room for progression

FURTHER EDUCATION

COLLEGE OF CAPE TOWN CAPE TOWN, SA

2005-2006 Cosmetology / Beauty Therapy Course

Subjects passed:

Business Awareness

Facial Skin Care

Manicure & Pedicure

Make-Up

Waxing

Manual Massage

27-31 March 2015 (4 days training) JCT COMPUTER TRAINING CENTRE Subjects passed:

MS Excel 2010-2013 Intermediate

MS Outlook and Windows Mail

SKILLS & COMPETENCIES

Professional

Punctual

Honest and reliable

Strong business awareness

Resourceful and innovative

Highly efficient and meticulous

Good verbal and social skills (in both Afrikaans and English)

Friendly and customer service oriented

Strong, proven retail sales background

PROFESSIONAL EXPERIENCE

THE WORLD LUXURY HOTEL AWARDS STELLENBOSCH, SA

2015 Spa Consultant

Create and edit Excel sheets

Create and Edit letters for e-mailing

Create and send off invoices

Converting of different currencies

Incoming and outgoing international calls

Browsing the internet

Administration

Promoting and marketing of international companies LANZERAC SPA STELLENBOSCH, SA

2012 - 2015

Receptionist/ Therapist

OPERA/ CONCEPTS systems knowledge

@ Glamour Beauty Salon STELLENBOSCH, SA

2011 - 2012 BEAUTY THERAPIST (March 2011 – April 2012) Duties:

• Providing guests with the highest standards of beauty care and attention.

• Meeting and greeting customers when they arrive.

• Providing cutting edge treatments & excellent customer care to clients.

• Giving aftercare advice on treatments and skincare matters.

• Ensuring the beauty salon is run efficiently and effectively.

• Selling beauty care products at every opportunity.

• Marketing the beauty salon by actively organising promotional activities.

• Keeping the Beauty Salon to a high standard of hygiene, cleanliness and tidiness.

• Charging customers and taking payment from them.

• Handling customer comments and complaints in a professional manner.

• Correctly accounting for all monies taken and beauty products sold.

• Ensuring that all equipment is in safe working order, maintained and serviced.

• Reception duties (bookings, switchboard).

DORPSHUIS & SPA - PROTEA HOTEL STELLENBOSCH STELLENBOSCH, SA 2008 -2009 BEAUTY THERAPIST (freelance)

DISCHEM - SOMERSET MALL STELLENBOSCH, SA

JUN – NOV 2007 COSMETICS CONSULTANT/ASSISTANT BEAUTY THERAPIST

Duties: Assisting customers with sales, tidying of shelves, stock-taking, till operator

FUNDANGO - STELLENBOSCH STELLENBOSCH, SA

JAN – NOV 2006 SALES LADY

Duties: Personal client service, tidying of shelves, stock-taking, till operator REFERENCES

Marna Lourens (Executive Manager) – Contact: 083-***-**** or 021-***-**** The World Luxury Hotel and Spa Awards (Pty) Ltd

Marna Lourens (Spa Manager) - Lanzerac Spa Contact: 083-***-**** or 021-***-**** Johnai Fredericks - @ Glamour Beauty Salon Contact: 078-***-**** Berenice Kotze - Protea Hotel Stellenbosch Contact: 082-***-**** Sherilee Anderson (Cosmetics Department Manager) – Contact: (021-***-**** or 071-***-**** Dischem Pharmacy Somerset Mall

Abigale De Lillie (Assistant Manager) – Contact: (021-***-**** or 084-***-**** Dischem Pharmacy Somerset Mall

Maree Gideons – Fundango Stellenbosch Contact: (021-***-**** or 084-***-**** PROOF OF CERTIFICATE:

Contact this candidate