Natalia Walczak

*** ****** *****, ********* * • Hamburg, NY 14075

716-***-****

ac2jrw@r.postjobfree.com

Work Experience

West Herr Chevrolet of Hamburg - Title/Billing Clerk Hamburg, NY

January 2017-Present

Developing deal folders with all pertinent documents for each transaction.

Preparing all Sales and Finance department documents, including Bill of Sale/Buyer’s Order, Titles, Invoices, Finance Contracts, etc.

Submitting all legal transfer documents to the DMV.

Processing payoff checks for new vehicles and trade-ins.

Acting as the expert for all DMV, contract, and other related inquiries by other dealership staff.

Breaking-down deals as per the dealership’s schedule to ensure they reach the Corporate Office on-time.

Performing other related duties as required and assigned.

Hezburger Restaurant - Manager Pskov, Russia

December 2014 - May 2016

Ordered all supplies needed for daily restaurant operations.

Created weekly schedules of both managers and crew

Performed the End of Month count to find food costs and profit for the month

Responsible for contacting the proper authorities to fix and maintain all equipment

Resolved problems associated with staff, customers, and equipment

Enforced all store policies, and made sure new policies were learned and adapted quickly

Instructed both crew and managers about new equipment and procedures

Interviewed potential employees

Maintained high standards of customer service during high-volume, fast-paced operations

Followed procedures for safe food preparation, assembly, and presentation

Supervise daily operations of employees, instituting and implementing procedures, rules and regulations for staff

Hezburger Restaurant - Crew Member Pskov, Russia

November 2013 - December 2014

Assisted new crew members with on the job training

Provided quality service to all customers

Ensured food quality service to all customers

Maintained sanitation, health, and safety standards in work areas

Operated cash register and handled money safely and properly

Motel 6 – Housekeeping Hamburg, NY

July 2013 - September 2013

Cleaned and maintained rooms of customers

Assisted coworkers with daily tasks during the busy season

McDonalds Restaurant - Crew Member Hamburg, NY

May 2013 - September 2013

Maintained and cleaned work station and areas of the store

Prepared food according to company standards and quality

Performed daily and nightly tasks to prepare the store for the upcoming day

Tutoring Pskov, Russia

December 2010 - May 2016

Gave English lessons to Russian speaking clients

Scheduled classes according to clients availability

Education

Pskov State University

September 2011 - June 2015

Bachelor’s Degree in Economics

Certificate of Advanced English Conversation

Skills

Computer: Microsoft Excel, Microsoft Word, Microsoft Outlook, Email, fax, copy

Personal

Detail-oriented and extremely organized.

Excellent at quick-thinking and sound judgment to resolve any unanticipated situations.

Effective oral and written communication skills, excellent interpersonal skills.

Outstanding at multi-tasking.

Ability to remain organized in a dynamic environment, positive attitude.

Knowledge of current legislation relating to lending institutions, DMV transfers, and other applicable federal, state and local laws.

Contact this candidate