Business Office And Administration Services Major in Accounting
Resume:
Nico R. Dela Pena
Purok *, Brgy. San Carlos, Lipa City Batangas
Contact Number: 094********
Email Address: *****************@*****.***
PERSONAL INFORMATION
Age: 22 years old
Date of Birth: July 22, 1995
Gender: Male
Civil Status: Single
Citizenship: Filipino
EDUCATIONAL BACKGROUND
Tertiary: Business Office and Administration Service major in Accounting (Shift)
Business Studies and Advance Computer Studies major in Marketing
AMA Computer Learning Center Lipa
S.Y. 2011-2015
Hotel and Restaurant Management major in Tourism
De La Salle College of Saint Benilde
2544 Taft Ave. Malate Manila
S.Y. 2015 (undergraduate)
Secondary: The Lipa Grace Academy
B. Morada St. Lipa City, Batangas
S.Y. 2005-2009
Primary: Canossa Academy School
Lipa City, Batangas
S.Y. 1995-2005
WORKING EXPERIENCE
Area Coordinator
Caritas Banco ng Masa
Caritas Health Shield Ground Floor Bldg.
J.P Laurel H-way, Balintawak, Lipa City Batangas
November 2016- April 2017
Job Description:
Coordinate and supervise business projects in the assigned area.
Coordinate with Directors and clients to plan, develop, and implements.
Assist in recruiting and training staffs
Conduct one on one meeting with employees to address violation of rules and regulations.
Junior Officer
Aeon Credit Services Phils.
3rd Floor, Hanston Square Bldg. Ortigas, Pasig City
October 2015- November 2016
Job Description:
Assist banking personnel in preparing and checking documents and statements
Verify and inspect loan documents and customer credentials.
Prepare and develop individualized loan packages to customers.
Ensure compliance of security and banking policies and guidelines in banking assistant functions.
Assist customers in handling their loan and check payments.
Customer Service Representative
International Account & Local Account
Australian Travel Account
Lasting Line Contact Center
Lipa City Batangas
July 2011- 2012
Job Description:
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customer
Identifying and assessing customer ‘s needs to achieve satisfaction
Manage large amounts of incoming calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Shifting Assistant Manager
Big Belly’s Food House
U.P Los Banos, Laguna
October 2010- June 2011
Job Description:
Assist the Manager in the overall operations of the restaurant
Recruits and trains restaurant employees
Assists in inventory control and budgeting.
Supervise a small group of paraprofessional staff in organization characterized by highly transaction or repetitive process.
On The Job Training
Flight Attendant
Philippine Airlines PALexpress
Ninoy Aquino International Airport
S.Y. 2015
CHARACTER REFERENCES:
Mr. Leonides Pena
Director of PALexpress
Philippine Airline
Ninoy Aquino International Airport
Ms. Juvie Aton
Assistant Manager
Aeon Credit Services
Ms. Jenna Bautista
General Manager/ Branch Owner
Big Belly’s Food House Laguna
Mr. Merlo Silva
City Councilor of Lipa
Bolbok Lipa City, Batangas
I hereby certify that above information is true and correct to the best of my knowledge and belief.
Nico R. Dela Pena
Applicant Signature
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